Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 8,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I'm overall fairly pleased with the quality of this site. It's my favourite website when I'm shopping online. Their service is very nice. Both for the questions from customers and the shipping time. They answer my questions very fast and the shipping time also very fast. Will buy more clothes from your store again.
I really like this dress. The material is a good thickness. Very cute and comfy. Beautiful dress with very nice material. Warm and comfortable but form fitting and pretty. The regular size was. I love them and the fabric is so soft. I bought numerous colors. I am so happy with this purchase.
Fits great and very comfortable! I got the dress and it is very well made. I am in love with this dress. It is very good quality and is actually comfortable to wear. I will definitely be purchasing more dresses from this brand. Overall I was very pleased with this dress and could see myself wearing it again.
I sent money Dec 2 2016 for two tops. Paid through paypal. Nothing has came. I ask for my tracking number from modlily. Fake number. Customer service number not in service. I am disputing a claim for full refund through paypal.
The last top I ordered i love the style and the fabric but it does not fit. All the other tops I have ordered were true to size this one is 2 sizes too small. I realize they are made in China but they should be cut more to American's size chart. The ordered said red with grey inner shirt but it is orange with grey inner shirt. The color is very pretty even if not stated correctly that I do not mind but I can't wear it that is very disappointing.
I ordered the dress a size bigger, I will not be able to wear this dress. It's too small. You advertise a dress that is flowing and loose but your sizing does not confirm it. I wear a medium- large so I ordered an xl. Hah! It's tiny. I'm absolutely disappointed. I was looking forward to this gorgeous turquoise dress for Easter from Modlilly - But it's not happening.
Love it so much! The style of the clothes in Modlily is really my favorite. I have bought many clothes in Modlily, this time a dress, which is a little big in the bust but otherwise fits perfectly. I recommend highly.
It took a while to receive the two suits - but worth the wait! True to size and seems to be good material. I would like to order more but won't be here long enough to receive on time. Loved the selection.
Modlily is excellent in pricing and customer service. I have never had a problem with returns they are simple and easy. I always shop at Modlily, thank you again for the great service and coupon.And the products are in excellent high-quality.
I have waited over a month for my order and they keep lying and say it is going to be delivered but it hasn't. My understanding is that this company takes your money and never delivers the order according to many other reviews. Don't fall for this scam. Terrible customer service and dishonesty. I am going to have to go to my bank to get my money back.
I had a very difficult and time consuming time trying to return. Your system of returning is confusing to say the least. Finally did manage to get it sent Anusha was very helpful in finalizing the return. She took care of my problem very well. We did get disconnected at one point, but did get back and solved the issue.
This gal is now ready for the summer season, with several swimsuits and cover ups. I ordered several one and two piece suits and all are just perfect. Normally a 12-14 in swimsuits I ordered the XL and they all fit perfectly. The quality is amazing.
The site was easy to maneuver and the order came very quickly. I highly recommend them
WORST SITE EVER!
I have been waiting for bathing suit since April 1st.
I don't think it's even shipped, what no recommend this site to anyone. I am going on vacation and won't have it here on time.
Had I known it was going to take this long I would not have placed the order.
IF your going to place an order I suggest a reputable company.
At first, a friend of mine told me about this online fashion store and I thought giving them a try.The high-quality material and fashionabe design make me look smart. All in all a good company to deal with. I will keep the website for orders in the future and I would like to recommend this site to all my friends and family.
It fit as expected, there's nothing at all petite about me I'm 5'9 250lbs and chesty (more tall than round) and I ordered the largest size and I have plenty of room in it, it does not hug me just my chest a little, is too short to wear as is, I put my size and height because it helps me get an idea of the fitting when I see people put their size, height and weight (normally petite or way smaller) and the size they ordered. I hope this helps people with a "little more to love"
I have had horrible experiences with a different online dress company.So I have to give appreciation to Modlily. One dress did not fit correctly but I still like it.The dresses are unique, fun and made well. I like it, and I choose Modlily.
I placed an order and then tried to get ahold of customer service to make sure my swimsuit would be in blue not black and There is no customer service phone number and when I did the online chat. They wanted me to pay five dollars to continue to talk to them To get an answer to my question. I'm very skeptical about This company and. Some of the reviews and ratings were only one Star so I already not exciand hope I don't get ripped off
This is the fastest and cheapest online fashion store, with wide range of clothing. Good pre-sales and after-sales sevices leave my very good impression, I like this site very much. Highly recommended!
I like Modlily clothes very much! My only grief is it takes way too long for the order to get here took 3 weeks! Wanted the clothes for vacation only got half my order in time the last order is on its way
Modlily was very quick to ship my purchase. The dress which I bought was of very good quality, and it arrived as depicted. It has Very good customer service and communication. I would definitely recommend them.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.