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business logo of Modlily

ModlilyReviews 8,634

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Florida
1 review
0 helpful votes
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Swimwear
June 2, 2024

Very smooth purchase, product is true to size, came in a reasonable time, love the amount of choices

Date of experience: June 2, 2024
North Carolina
1 review
0 helpful votes
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Tops
June 2, 2024

My wife LOVES the tops! I do too! She looks amazing in them!

Date of experience: June 2, 2024
New York
1 review
0 helpful votes
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Poor service on my last order!
June 2, 2024

You took my money on my purchase of two tops, but I haven't received my order yet. That's why you're getting only one star. Poor service.

Date of experience: June 2, 2024
GB
1 review
0 helpful votes
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Always spot on!
June 2, 2024

I love these products. They always fit well & are good quality. Can't wait for my swim dress to arrive.

Date of experience: June 2, 2024
Missouri
1 review
0 helpful votes
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Good service
June 1, 2024

Never had any issues with any products. Good quality and recieved in a timely manner. Will be ordering again. Loved getting discounts also.

Date of experience: June 1, 2024
North Carolina
1 review
0 helpful votes
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Excellent blouses!
June 1, 2024

Purchasing from Modlilly is very convenient. Their clothing is remarkably well fitting and beautiful. I love everything I have purchased. Thanks.

Date of experience: June 1, 2024
North Carolina
1 review
0 helpful votes
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Great clothes
June 1, 2024

I have ordered from Modlily 4 times and every experience has been good. Shipping usually takes less that two weeks. Their clothes are of good quality and true to size. I highly recommend Modlily!

Date of experience: June 1, 2024
Indiana
1 review
0 helpful votes
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Beautiful
June 1, 2024

Swimming suits are absolutely gorgeous & fit to a T! Love the low prices! I will always be a returning customer!

Date of experience: June 1, 2024
North Carolina
1 review
0 helpful votes
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Gift for mom
June 1, 2024

I bought the suit for my mom and she loved it! The way it fit and the look!

Date of experience: June 1, 2024
Iowa
1 review
0 helpful votes
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Love these clothes
June 1, 2024

Web site makes shopping easy.The clothes are true to size.

Date of experience: June 1, 2024
Ohio
1 review
0 helpful votes
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IT NEVER CAME
May 31, 2024

Don't order from this website! I repeat don't order from this website! It's a SCAM! I had two orders (one containing 3 items) they never came. Costumer service is a joke. STAY FAR AWAY FROM MODLILY.

Date of experience: May 31, 2024
Massachusetts
1 review
0 helpful votes
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Lots to look at
May 31, 2024

Great descriptions of products. Love to look at reviews

Date of experience: May 31, 2024
Washington
1 review
0 helpful votes
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Customer service was great!
May 31, 2024

I put in an old address for the shipping address and never received my order. When I let them know the address was incorrect they resent the order to the correct address! Thank you ModLily for being so helpful!

Date of experience: May 31, 2024
Florida
1 review
0 helpful votes
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Quality
May 31, 2024

Pleased with my purchase. It fit good. Really liked the color

Date of experience: May 31, 2024
California
1 review
0 helpful votes
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When usps delivered the package the items were no where to be found. I contacted customer service and they said take a picture of the delivery envelope and they will reprocess the order.

Date of experience: May 31, 2024
Canada
1 review
0 helpful votes
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Very good quality
May 31, 2024

I received my order fairly quickly, it was good quality, and the size was very good.

Date of experience: May 31, 2024
Virginia
1 review
0 helpful votes
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Swim Suits for all
May 31, 2024

Vast selection for women all shapes and sizes! Vibrant colors and designs. I'm in a swim suit all Summer since I live close to a lake and I always pack two suits when I travel. Quality material.

Date of experience: May 31, 2024
Georgia
1 review
0 helpful votes
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Super cute
May 30, 2024

Bathing suits I order are super cute and the fabric is good quality. Colors are amazing!

Date of experience: May 30, 2024
Minnesota
1 review
0 helpful votes
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Wow in fashion!
May 30, 2024

Your tops and bathing suits really caught my eye on Facebook. Enjoy looking through all the new clothing that you have. The tops I have gotten are really nice quality and I love the designs, you don't find them in regular stores very often. Thanks for keeping us in fashion! Easy to pick out items to buy and check out on your site.

Date of experience: May 30, 2024
California
1 review
0 helpful votes
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Excellant website
May 30, 2024

All tops are in the right category. Easy to look up items. Love the color assortment.

Date of experience: May 30, 2024