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ModlilyReviews 8,634

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Kansas
1 review
0 helpful votes
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Shirts
June 18, 2024

Love the shirts I have received, I have ordered twice. Well made, comfortable, true to size and cute. Prices are fair. Shipping was fast. I will order from this company again

Date of experience: June 18, 2024
Maine
2 reviews
0 helpful votes
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Very flattering top, good price.
June 18, 2024

Apparel as shown, well packaged, very pleasing to wear. My son woh is 25 actually gave me a compliment on the top.

Date of experience: June 18, 2024
Tennessee
2 reviews
0 helpful votes
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Blouse
June 18, 2024

The blouse I bought I didn't like, and I wanted to exchange it. Whoever I talk to in customer service was not understanding what I needed, so I just hung up and called back on a different day.

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
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Love your clothes
June 18, 2024

I just started to purchase items from your company and love the items I have received so far

Date of experience: June 18, 2024
Idaho
1 review
0 helpful votes
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I put a wrong number in my address and my shipment was sent back. They are reshipping it for free!

Date of experience: June 18, 2024
Minnesota
1 review
0 helpful votes
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Exchange issue
June 18, 2024

Waiting for my exchange to ship, shipping soon with the help of customer service

Date of experience: June 18, 2024
Virginia
1 review
0 helpful votes
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Perfect swim tops
June 18, 2024

I love ModLily for their swimsuit tops. They are very flattering and camouflage body flaws. The only thing I would improve is faster shipping.

Date of experience: June 18, 2024
Illinois
1 review
0 helpful votes
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Like Modlily
June 18, 2024

Very happy with purchases from Modlily. Lots of choices and decent prices.

Date of experience: June 18, 2024
GB
1 review
0 helpful votes
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Great tops
June 18, 2024

I have bought a few items from this company and have found good quality at very reasonable prices. Despatched fairly quickly. Very pleased

Date of experience: June 18, 2024
North Carolina
1 review
0 helpful votes
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Exchange Issue
June 17, 2024

At first I was pleased with my purchase experience, but encounter issues with an exchange. It took several back and forth messages to finally figure out what I needed to do to return a suit that didnt look as pictured.

Date of experience: June 17, 2024
Missouri
2 reviews
0 helpful votes
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Bathing suits
June 17, 2024

I ordered three n now ordered 4 these are the best bathing suits and at a great price! Can't wait to get them

Date of experience: June 17, 2024
Colorado
1 review
0 helpful votes
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Swimsuit products
June 17, 2024

Very comfortable, sized appropriately and delivery service as promised. Happy with this affordable purchase.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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Who does not want to look stunning at the pool, we all do. I am older and want to cover my belly. I also don't want to trey and yank down a wet bathing suit when I need to use the bathroom. I love to swim so these are my go-to.

Date of experience: June 17, 2024
Pennsylvania
1 review
0 helpful votes
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Product great Too Many Emails
June 17, 2024

I was happy with the entire process and with the product but I wish I used a fake email bc you send 8+ marketing emails a day and the UNSUBSCRIBE goes to "PAGE NOT FOUND" very irritating

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Great!
June 17, 2024

I can't praise Modlily enough for how easy it is to order/return. I have been more than satisfied with everything I have received. The fabrics, the quality, the price, the experience. It is well worth the effort!

Date of experience: June 17, 2024
Tennessee
1 review
0 helpful votes
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Bathing suits
June 17, 2024

The network was easy to go through and find what I wanted. I loved everything I have picked out so far. Only one item didn't fit, too tight across breast. Can't wait for my next two orders to come in!

Date of experience: June 17, 2024
Virginia
2 reviews
0 helpful votes
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Love it!It was fmore
June 17, 2024

Love my new top, I couldn't wait to show it off! It was a higher price than I would normally pay for a similar item but the more I saw it, the more I had to have it!

Date of experience: June 17, 2024
Florida
1 review
0 helpful votes
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Bathing suits
June 17, 2024

Both suits I purchased are great. The one piece fits great, I have a long torso. The two piece has a lovely design.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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Wide selection, reasonable prices
June 17, 2024

ModLily has an extremely wide selection of clothing at reasonable prices. To date, I have purchased five blouses from the site, all of which are well made.

Date of experience: June 17, 2024
Missouri
1 review
0 helpful votes
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Always excited when waiting for my orders! Even my husband like my choices. Thank you

Date of experience: June 17, 2024