I contacted customer service and they explained the delay.

I ordered both clothing and jewelry. They seem to be good quality. This site has low prices on all their merchandise, and I didn't have any problems with customer service. The sizes are not U.S. Sizes you need to take your measurements and check them against their sizing chart. All in all I had a good experience from this company and wI'll very likely buy from them again.

My experience with my ModLily was awesome. The app was easy to maneuver, and the ordering process was very easy. I will buy from them again.

Modlily is a scam company. They up-charged me for expedited shipping and promised a delivery date. It was delivered one full week after promised date. When I reached out to say they missed the event, I was unable to wear the dress, I would like a refund-- they said we can refund it with a shipping charge. I said, you already charged expedited shipping and didn't deliver on time, now you want to charge for me to ship it back to you. They replied, yes. Then on top of that, they charge 2 international fees to my bank account without my knowledge. This company is a foreign Asian company that cannot be trusted, and should be forced to remove their website with such ongoing fraudulent practices. Look at all the terrible reviews, they are endless. I can show you proof of promised delivery date vs. actual delivery date if you request it. As well as email correspondence that said I will be paying for additional shipping to return it, even though it showed up too late for me to wear.

I've ordered from Modlily many times and have been satisfied with many of my purchases. The key to this site is to know your measurements! Some times I wear an extra small in items and sometimes I wear an extra large! It's all about reading the size chart and choosing the correct size for your measurements. Another key is to read what the item is made of and then there will be no surprises. I think those people that give Modlily a bad review just don't take the time to do those 2 important things and then are disappointed when an item doesn't meet their expectations! I've also returned a good number of items and have had no issues- follow their directions with regard to returning and the money is refunded promptly. Overall, I give Modlily 5 stars!

Ordered a coat that was a size large (12-14) women's and I'm sure my 10 year old grand daughter would not be able to button it. Oh did I mention there were 2 buttons missing and the fur around the collar was suppose to come off... oh it was suppose to be light blue... NOT... it was Grey. It also smelled... tried to call to get info to return, that is not happening no one answers. NO paperwork with the purchase... SCAMMERS! Shame on you..

Look fabulous with great fashion from Modlily!
Modlily products never disappoint. Their creativity, use of color and material is out of this world. I bought a dress online and I must say I am totally in love with it. It is of high quality, at par with todays fashion trends and it is unique. Their prices are very affordable and anyone who cares about fashion should make Modlily their one stop shop, when it comes to fashion. Looking good could not get easier.

I ordered 3 dresses and 1 that they called a coat. I ordered large knowing that they're from China. Big thing right there! Never order clothes from China. I don't know who they use for the models to make the items but all were shaped short and odd. Not one fit. 1 that might have been ok but the sleeves were tight and the pockets were at the breast. Pocket boob dress - real cute - NOT. One dress fabric looks like a raincoat. The fabric on the coat was thin and would be more like T-shirt fabric. Two of them smelled like fuel of some sort.

Ordered a bathing suit April 4/16. The tracking for this item stopped as of April 29/16. Called customer service in specified hours got a machine left a message... shocker, no one got back to me. Went online filled out a "ticket", that took forever for a response. The seller has had my money since April 5/16. I just want a refund! So customer service rep, if you read this, REFUND MY MONEY! I'm sure you'll have no problem cancelling my order, because I'm SURE it hasn't been shipped yet!

Love the suit, however, after applying sunscreen, it left a permanent mark on the back of swimsuit.