Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Plenty of styles and color options! Ordering was simple!
Love these dresses. They are true to size and last a long time.
The order, when it arrived was great, good fit and material. The only downside was the length of time it took to arrive, so if you can wait then no problem, but if you want the clothes for a special occasion then you will have to order well in advance.
Real easy to order. I love what I ordered. Tried it on it. Fit perfect! Thank you so much! I definitely will be ordering again from this company the next time it will be bathing suit. I've also ordered bathing suits from here as well
It didn't take that long to get my order. They kept me posted on the tracking of the delivery. When I got my order it was packed well. The tops are very nice. Got a lot of compliments on them. My neighbor had me order her one like I was wearing. She got it today and fit perfectly. I will order again.
Great fashion choices and great prices! Has fashion for everyone, delivery time is very good and customer service is very helpful, if needed.
Overall, this company is excellent in every way!
Love the styles, had fast delivery and true to size.
Overall, very pleased with my purchases and will be making more purchases.
I have nine bathing suits from this company I get asked all the time where do you get your suits. There great suits.
The clothes were delivered on time, and are of high quality. I haven't worn them, so can't speak to their longevity. One top is too big and will have to be sent back. I've done this once before, and wish the return was easier, but it did go smoothly.
I was very pleased with the quality and style of the bathing suit. But more pleased with the service in exchanging for a different size. And the return label for exchange.
Simple process, was needing a jacket for traveling. This part is the only downside
Everything is sooooo easy to get an order done...Site is awesome and runs so smooth... Love it!
I had an excellent experience with Modlily. The delivery on all items but one was efficient. Communication one the last item could have been better. However, the last item was received.
Thank you for adding a video regarding body measurements. This assisted me with ordering the proper size. (I hope). However you do have a great return policy if the items don't fit.
Easy to order online, a large selection of items to pick from.
I have ordered a lot from this company and I always get good service and the clothes are top quality and well fitted. If I have a problem they always sort it for me with the correct outcome.
I ordered 2 bathing suits from the app. I added an available 10% off coupon. When the purchase went through the discount didn't show up. I contacted Modlily customer service through the app and the representative stated she would have to ask her manager to apply the 10% discount to my original method of payment. She responded quickly and professionally. One of the responses has her name as "Sunshine". I would try to get her again if I had issues with the app.
It was very difficult to contact Modlily.
In the end, I did get what I wanted.
My initial order was in April and the correct item arrived yesterday July 19th
I am very large on top and smaller on the bottom. I wish they would give you more of a selection to buy top from bottoms. When I buy a swimsuit enormously gotta buy 2 I don't like that and it's very expensive. Otherwise, the quality is very good, I'm happy.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.