About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Still have not received our order and it has been over 40 days. Daughter had to where her old swim suit to the event we purchased new. Loathing for.
Only 1 item of my order came in but account says it is being shipped. Would like to know what is really going on
The bathing suits are beautiful and arrived in a very short time. They also fit perfectly and I have already recommended ModLily to friends.
I still have not received my dress and the company is in China! I will never order from here again. Sad because clothes are really cute.
I had to return an item and it was very expensive ($20). The time for delivery is too long (3 weeks). The products are high quality!
Loved the bathing suit! Super cute and affordable. Shipping was pretty quick. I am very satisfied and will be purchasing more stuff from mod Lilly!
I received 4 Beautiful tops but two were too big which saddens me. Arrived the day after Modlily said. I would order from them again.
I ordered a shirt over two months ago. Says it was shipped three days after order. Went into the tracking number and the site is not there. Scammers
Got my items. Very bad quality. Try to contacted by phone no luck. Returned items for refund, never get any money back. Stay away from this company!
Waited 6 weeks for item when it came it was like something a child had made in first sewing class. Awful, terrible and ill fitting.
Hi Jaine,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.
I love the bathing suits & they fit great. It just felt like they took a long time to ship. Other than that, I'm very satisfied.
Those would be emails asking me to review ModLily's site today. Filling up my junk mail box... So I'm here reviewing the site now.
Mod lily is a very reputable website. They keep you informed at every step.
The clothing is great. I will continue to use them.
I ordered two St Patrick's Day shirts in large. One fit and the other one is too tight. Makes me Leary about making more shirt purchases.
I had to return 2 items for a different size. It was no problem - fast, speedy service. I will definitely order from them again.
Only received 1 of 3 items so far. Shipping is extremely slow item received was very small and I would be charged $9.99 to return it.
Very inexpensive clothes with good quality. Also, the sizing charts are accurate. I was an XXL and a medium and both items fit well.
Ordering swimsuits online can be hard, but with such a great range at reasonable prices, it's worth it. Just make sure to refer to the size guide.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.