About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I have been ordering for years. Always pleased! Very fair prices for quality.
Return of item was easy to exchange for larger size for same item
Every suit Ive ever bought has been perfect. Fit. Styles are beautiful. My favorite ever!
Great experience, easy to use, will continue to buy!
Very quick to respond to my emails. Delivery time very good.
I waited 3 weeks for my order 3 tops and 1 swim dress I got the wrong swim dress it was like a size 12 and I wanted a 22 the tops look like a size 14 and I ordered 22 the meterial of the tops were horrible none of my order looks like the photos when ordered I spent,,,, £117 pounds and a feather 11 75 for royal mail to let me have it delivered totely a scam please please do not order from them I have just throw, £117 plus £1175 out of my window bloody angry I don't know how this company can do this to people modlily uk are desusting people
My situation was I duplicated a bathing suit (I liked so much I brought it twice lol) but seriously they stop the order switched to another item I liked and refund the difference right away
Love the swimmers, good quality and fit. I am so happy with them I will be ordering two more pairs to take on holiday.
Efficient company to deal with.
Good tracking.
Swimsuit fits nicely and looks great, yet to test in water but I think it will be just fine.
I entered my old address in an order and customer service corrected it within two hours. How refreshing to see this in 2022! Kudos!
The top I received looked nothing like the online photo and was far too small to be a medium. Cheaply made, partly sewn with fishing wire.
I am really happy with the service provided by staff at Modlily. They helped me soo much and resolved the problem to my complete satisfaction
I would give five stars but it took a while to get here. Material was great quality. Can't wait to wear my new swim suit!
Modlily advertises easy returns but when you try to return, you find out that they are located in China and postage will be astronomical!
I love every single item in this website because its incredible cheaper than others. I have been a loyal customer for years! Highly recommended!
They have a great customer service. Orders are quick, no mistakes, returning is easy at stores and I have never had problems with Modlily.
I have a Item that does not fit. Thea was very helpful in my problem. She started process for me to get refund. Thank You Thea
Bathing suits have all been very nice and fit great. Only complaint is how long the shipping takes. Just be prepared to be patient.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members