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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Easy online experience, prompt delivery. Very happy with my 2 purchases
Fitted perfectly Beautiful and soft fabric was delivered before due date
My order was separated into 2 orders.
With customers service representative Renee helped I was able to get both suits before my vacation.
My only disappointment was I did see another swimsuit after my orders were received that I might have liked better but does a girl need 3?
So I was excited to order their stuff. Looks fantastic. Right? Over 3 months later I'm still waiting for my stuff and according to the sketchy postage link it hasn't moved in a month. Their only responses is we will expedite your purchase and the only way to get a refund is by returning it after you receive it. Originally it was posted to get here by Christmas.it's March. Do not order.
I am very happy with the bathing suit I brought, so I ordered more.
Was very pleased with time element of delivery, Came before expected date.
It has been a good experience so far. I do have an item to exchange so I will see how that goes.They do say there's no charge for returning but the label cost you $9.99. So yes you do pay.
Good quality clothing, good variety to chose from and I like the fact that the clothing fitted perfectly and lovely materials and designs and that I won't see many people dressed the same as me walking down the street.
Prompt delivery …….def will tell family about this company
Great Quality and beautiful patterns, very comfortable and easy on the skin. No problems with ordering and receiving my swimwear. I was a little confused with the exchange process but everything went through
Not sure if it would be a good fit, but material was fine
Return, although not free, are hassel free!
I got the refund as store credit which is perfect for repeat shoppers
Love my shirts and fit so well and feel so comfortable
Beautiful Quality but unfortunately I ordered a size larger (just in case) and it is too big. I am exchanging the product, I guess I will see how easy or difficult that will be soon.
Will do another review soon.
I ordered at the end of December and knew I was pushing my luck to get before vacation…I sent a message and they sent one super quickly so that was fabulous, but the rest didn't arrive until toward the end of February. So a little mixed bag of food and bad for shipping…the swim suits are absolutely adorable
I purchased two bathing suits both tankini's with shorts, I usually take L but ordered XL as I had ordered before and the L was a little snug. Both suits are beautiful can't wait to wear them in the summer!
Arrived on time. Beautiful colour and fit. Have ordered another already
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.