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ModlilyReviews 8,471

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
830
value
470
shipping
482
returns
387
quality
451
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Australia
1 review
0 helpful votes
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Swim Tops
March 3, 2023

Easy online experience, prompt delivery. Very happy with my 2 purchases

Date of experience: March 3, 2023
Australia
1 review
0 helpful votes
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Swimsuit
March 2, 2023

Fitted perfectly Beautiful and soft fabric was delivered before due date

Date of experience: March 2, 2023
Wisconsin
1 review
0 helpful votes
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Swimsuits
March 2, 2023

My order was separated into 2 orders.
With customers service representative Renee helped I was able to get both suits before my vacation.
My only disappointment was I did see another swimsuit after my orders were received that I might have liked better but does a girl need 3?

Date of experience: March 2, 2023
District of Columbia
1 review
0 helpful votes
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So I was excited to order their stuff. Looks fantastic. Right? Over 3 months later I'm still waiting for my stuff and according to the sketchy postage link it hasn't moved in a month. Their only responses is we will expedite your purchase and the only way to get a refund is by returning it after you receive it. Originally it was posted to get here by Christmas.it's March. Do not order.

Date of experience: March 2, 2023
New York
1 review
0 helpful votes
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Pleasant
March 2, 2023

I am very happy with the bathing suit I brought, so I ordered more.

Date of experience: March 2, 2023
Iowa
1 review
0 helpful votes
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Was very pleased with time element of delivery, Came before expected date.

Date of experience: March 2, 2023
Pennsylvania
1 review
0 helpful votes
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Very nice
March 2, 2023

It has been a good experience so far. I do have an item to exchange so I will see how that goes.They do say there's no charge for returning but the label cost you $9.99. So yes you do pay.

Date of experience: March 2, 2023
Australia
1 review
0 helpful votes
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A++++ highly recommended
March 2, 2023

Good quality clothing, good variety to chose from and I like the fact that the clothing fitted perfectly and lovely materials and designs and that I won't see many people dressed the same as me walking down the street.
Prompt delivery …….def will tell family about this company

Date of experience: March 2, 2023
Colorado
1 review
0 helpful votes
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Shopping For The Cruise
March 1, 2023

Great Quality and beautiful patterns, very comfortable and easy on the skin. No problems with ordering and receiving my swimwear. I was a little confused with the exchange process but everything went through

Date of experience: March 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great
March 1, 2023

Not sure if it would be a good fit, but material was fine

Date of experience: March 1, 2023
Alabama
2 reviews
0 helpful votes
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Great Service
March 1, 2023

Return, although not free, are hassel free!
I got the refund as store credit which is perfect for repeat shoppers

Date of experience: March 1, 2023
Kentucky
1 review
0 helpful votes
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Red shirt
March 1, 2023

Love my shirts and fit so well and feel so comfortable

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Great Quality & True to size.
March 1, 2023

Beautiful Quality but unfortunately I ordered a size larger (just in case) and it is too big. I am exchanging the product, I guess I will see how easy or difficult that will be soon.
Will do another review soon.

Date of experience: March 1, 2023
Minnesota
1 review
0 helpful votes
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Shipping is a little odd
March 1, 2023

I ordered at the end of December and knew I was pushing my luck to get before vacation…I sent a message and they sent one super quickly so that was fabulous, but the rest didn't arrive until toward the end of February. So a little mixed bag of food and bad for shipping…the swim suits are absolutely adorable

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Wendy
March 1, 2023

Happy with my purchase. Good quality and pretty much true to size. I'll definitely be ordering again

Date of experience: March 1, 2023
GB
1 review
0 helpful votes
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Size
March 31, 2023

Size one item was tight. The second item to small! Offer me 20percent of order! But doesn't not explained how to get it

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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Great product
March 1, 2023

I purchased two bathing suits both tankini's with shorts, I usually take L but ordered XL as I had ordered before and the L was a little snug. Both suits are beautiful can't wait to wear them in the summer!

Date of experience: March 1, 2023
Ohio
1 review
0 helpful votes
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Green
March 1, 2023

Customer service was very helpful when returning and reordering. I have ordered a couple times now and will continue to order.

Date of experience: March 1, 2023
Wisconsin
1 review
0 helpful votes
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Swim suit bottom
March 1, 2023

The swim suit bottom is good quality, true to size And is adorable.

Date of experience: March 1, 2023
Ireland
1 review
0 helpful votes
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Best fitting bikini EVER
March 1, 2023

Arrived on time. Beautiful colour and fit. Have ordered another already

Date of experience: March 1, 2023