Tel: 801 251 0876
I was a frequent customer of MVB for years, I just really liked the clothes. They have terrible customer service, you can tell they truly don't care about the customer. Any time I call with questions or concerns they are impatient and irritated. They are always out of the clothes I want, and they never restock the ones I really want, which is beyond frustrating. I let them know I was changing my review from positive to negative, and in retaliation they cancelled my order and threatened me about my review. Unbelievable the lengths a company would go to be immature and unprofessional. If I could post screenshots of the email I received from them, I would. :( Danielle, I think you need to remember that first and foremost, you are a business, and that your customers are EXTREMELY important to your business if you want it to thrive, and if this many customers are telling you that there is a problem, then there must be a problem. I have spent thousands of dollars with you guys and I'd expect so much more professionalism from you and I hope that someday you can train your employees as well to better handle the many complaints that you guys are receiving. I would be more than happy to delete my negative reviews when you want to make this right.
They have such cute clothing! They are always so helpful and kind whenever I have any questions! I also get compliments every where I go in their clothing!!!
I hope you're not actually planning on buying anything from this page bc literally 95% of their $#*! is out if stock. Their exchange policy (they dont accept returns) sucks. I ordered 4 items, two of which i had to send back bc there were tons of pulled threads, not to mention everything was way over sized. HUGE! They say their items are true to size, but they are not. If you recieve damaged items you have 3 days to let them know and you have to email them pictures. I find this company to have very unprofessional policies and im not a fan. I will not be shopping there again.