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ModaXpress

How would you rate ModaXpress?
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Nevada
1 review
1 helpful vote
Follow Brandi P.
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The lady who answers the customer service line is actual garbage of a human. I was willing to repay for my items and she still offered zero help or assistance. My staff would never treat anyone that way.

Date of experience: December 2, 2023
Florida
1 review
1 helpful vote
Follow Chel J.
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Purchased a 17 and 15 they fit like a 11. Unless you have a bbl and bean pole for thighs it is not for you. Go to fashion nova, (inquire on the fabric) and then read reviews to double security and YOU WILL BE GOLDEN. Also they don't do refunds. Just store credit but nothing to offer in the store but 2018 citi trends style clothes.

Date of experience: August 11, 2024
Florida
1 review
2 helpful votes
Follow Layla R.
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Being on the thicker side it's always hard to find jeans that fit. But ever since I found ModaXpress jeans, I can't get enough. The jeans are just amazing. Snatches the right places. Even my fupa. After 1 kid my body needs help. I ordered my size and a size up on my first order just because I read the reviews that some were small. But yeah totally suggest sizing up. The package didn't take long too. I search where they were located. It's nice to know they ship within the USA. That's why I got my package super fast. The return was easy too. I got my store credit a couple of days after they received it. I don't mind store credit since I'm always buying from there. But all in all I'm in love with Moda. I recommend them!

Date of experience: June 8, 2023
Connecticut
1 review
2 helpful votes
Follow Samantha D.
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Love jeans, hate customer service
March 14, 2023

I live they're jeans they're so comfortable and stretchy. But when I had to go a refund on 2 pairs of shorts I had to pay for the shipping back, which wasn't a big deal or the fact they only give you a refund as a gift card, whatever, the problem was I was supposed to get a refund of almost $50 for the 2 shorts I sent back then got an email saying my $18 refund gift card was ready. $18?! That's Les then half of what I paid! Even if they charged me the "15%" restocking fee(which they're was no reason they had to) that's only around $7. Not over $30. To say I'm angry after being a loyal customer is the very least

Date of experience: March 14, 2023
Arizona
1 review
2 helpful votes
Follow Kathleen K.
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Don't buy!
October 3, 2023

I bought the moda high waist jeans size large. I am usually a medium but got large in case. We'll i got " large" and couldn't get over my legs. It had a L tag but these were so small. Wrote to company and they said " not eligible for return." Unbelievable! I paid over $50.00. Useless now. Avoid these companies with bad return habits!

Date of experience: October 3, 2023
New York
1 review
0 helpful votes
Follow M.T. M.
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I purchased 6 pairs of jeans from modaxpress and I applied a discount code that they did not honor. I am 100 percent sure that I applied this code. They refused to honor this code so I will no longer be purchasing from them again. I will be leaving this review on the internet.

Date of experience: January 17, 2024
New York
1 review
2 helpful votes
Follow Irit M.
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What a grabage
December 30, 2022

I bought 2 pair for $20 each they were on sell. I was so disappointed. The matrial was so cheap and size 1 was way off, more like 3.
When i asked for return they only offer store credit of $16 each insted of $20 and ask me to pay for the shipping cost. GARBAGE for real. No more.

Date of experience: December 30, 2022
Florida
1 review
1 helpful vote
Follow Andreina B.
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Amazing shopping
March 7, 2023

I was delighted with the clothes I bought, the fabric is very soft comfortable, the colors, I called customer service and they answered me super fast and helped solve a detail in my order, thank you I recommend them 100%

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
Follow Luisa F.
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"Best jeans "
January 27, 2024

A few days ago I bought two pairs of jeans in your store, they looked nice in the photos, but when I put them on I realized that not only do they look beautiful but they also fit perfectly, in addition to the good quality and the comfort you feel when you walk, they are the best

Date of experience: January 25, 2024
Colorado
1 review
6 helpful votes
Follow Olga C.
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Cheap quality for a high price
May 15, 2021

I bought 3 pairs of Moda Xpress jeans through Amazon and had to return all 3 because of the very poor quality of these jeans. They offer zero butt lifting qualities, the material is not stretchy and very uncomfortable. Poor design, look like a cheap product. Nothing like on the pictures! The company charges for shipping and returns through Amazon, which adds to the already overpriced jeans. Their customer service team is rude, they're not interested in helping customers. I would never recommend this company's products to anyone. It's a big waste of money and time. Absolutely not worth it!

Date of experience: May 15, 2021
Florida
1 review
0 helpful votes
Follow Ninoska L.
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I love Moda Xpress clothes, they fit my body well, they give me a beautiful figure and they arrive earlier than expected, additional customer service is excellent.

Date of experience: April 6, 2023
Nevada
1 review
7 helpful votes
Follow SCOTTI D.
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Always defective items in my orders!
March 25, 2022

The last 3 orders I've placed have always had at least 1 pair of pants that are defective. The zippers they use are junk!
The wont go up or down. I didnt mind too much when their items were 30 dollars. But when I'm paying 40,50 dollars a pair, it upsets me. I now have to pay for return shipping, AND they deduct what they paid to ship them out! They are charging me for their companies defect! That's terrible customer service!

Date of experience: March 25, 2022
North Carolina
5 reviews
18 helpful votes
Follow Jessica L.
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I use them ALL the time
September 18, 2016

I love this site! I buy a lot of my jeans, dresses and tops from this site. The only negative thing I have come across with this site is every white dress I have ordered (3 in total before I gave up on that color) is completely see through. You will have to read the materials and use the pictures to make your best decision on what you think would work for you. I have been ordering from here since 2012 and have never had shipping or sizing issues.

Date of experience: September 18, 2016
New Jersey
1 review
2 helpful votes
Follow John O.
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Jeans are huge and smaller sizes are limited. I chose the smallest size and they were still too big and when I went to return them, I was told that I could only get a store credit. This is an archaic way of doing things and leads me to believe that Moda Xpress has no confidence in their products, not to mention really disturbing to me. I purchased 5 pairs of jeans in the smallest size and they are too big and now I'm stuck with them. What good is store credit to me when I can't get the jeans in a smaller size? And don't bother trying to reach customer service on the phone. It took them 4 days to respond and only after I sent them an email. Don't waste your time or money.

Date of experience: December 17, 2021
Florida
1 review
2 helpful votes
Follow Katerin E.
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My go to online store
January 18, 2022

Love Modaxpress jeans. My all time favorite brand now. So soft and comfortable. Excellent quality. Have to go up a couple of sizes but just follow the size chart work's great for me. They make you look amazing. Fits the description. So happy with my purchase I have almost every pair lol JK Only about 10 pairs or so. So worth the money. I'm a US medium size 6 and do up to a 7-11 depending on what the chart says on the picture. It's worked so far. Definitely recommend these Modaxpress Online Jeans.

Date of experience: January 18, 2022
Texas
3 reviews
4 helpful votes
Follow Zayda M.
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Good experience.
February 4, 2022

ModaXpress has the best jeans and the best material, with very good quality. In addition to the promotions and discounts they have, they help me a lot to buy several pairs of jeans. In this case, customer service took a while to inform me of the shipping status of my order, but fortunately there were no setbacks and it arrived on time. Good experience.

Date of experience: February 3, 2022
Florida
1 review
0 helpful votes
Follow Alba B.
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Nice clothes
February 14, 2024

I buy twice a month at ModaXpress and I am very happy with the jeans, shirts, dresses! The leggings are very comfortable. I recommend you to buy at ModaXpress 👍🏽💯

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
Follow Mirelle R.
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Best jeans
January 25, 2022

I love these jeans! They are comfy, they fit very well. They feel great. They make your butt look amazing. I wish all jeans fit like this. Really love ModaXpress, 100% recommend and they send it to you super fast.

Date of experience: January 24, 2022
Florida
1 review
0 helpful votes
Follow Monica S.
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Great clothes
May 9, 2023

I purchased a romper and i love the quality and fit. The material is very soft and light for this summer weather. The package arrived earlier than expected.

Date of experience: May 7, 2023
Florida
1 review
2 helpful votes
Follow Natalie G.
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Hi, I see some bad reviews but my stuff just came in and I couldn't be happier with the result! Everything fit like a glove (and I'm not a size 2) and everything looked exactly like it did on the picture!

Date of experience: December 16, 2019

Overview

ModaXpress has a rating of 2.7 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ModaXpress most frequently mention customer service and store credit. ModaXpress ranks 150th among Women's Clothing sites.

service
31
value
29
shipping
31
returns
28
quality
29