I purchased a pair a white denim three-button high-rise Brazilian jeans for my wife for Christmas 2018 I purchased them in November to make sure they had plenty of time to get here by Christmas and they did my wife put them in the closet for 6 months like most women would with tags and stickers still on the jeans whenever she decided to wear them at the beginning of May when it started to get warm in southern Indiana she went to put them on and notice that the zipper was defective missing teeth on the zipper I contacted ModaXpress concerning the defective product and they said they would not replace or repair the product because it has been longer than 30 days. I will no longer purchase from this company again and I hope that other people are cautious buying products from them
After the nightmare with Fashion Nova, i tried this online store for some jeans. I got my package after 7-8 days. Quality is ok as I expected. I might try to purchase from them again.
I purchased two things one was the multiway jumpsuit pants the other was a one piece grey & white pantsuit with a hood. First the multiway jumper, its cute for the price but its a bit too hammer pants for my taste and it has a hole in the middle like a big opening not sure why lol. Im going to get my daughter to alter it not going thru the hassle of sending it back. The other piece I bought was fine
Please think twice before ordering with this company. They are very irresponsible and have terrible customer service. I placed an order on Nov 24, 2017.
It was Dec 30 when I decided to check my emails as I haven`t received my order. I found the email confirming that the order was shipped and the tracking
showed that the package was not delivered and was sent back to the sender by UPS. I contacted them hoping that they would take care of my order.
Their response was -we see that your order was not delivered and we will get back to you if UPS sends it back. I requested money back -their response was
-we will wait and if UPS delivers your order back we will refund you. So I have paid for an order that was not delivered to me and when I contacted the
company their response was we know you didn`t receive it but we do not care. I asked if they could send me my order and resolve with UPS. Their answer
was no. I have never had such a disrespectful and irresponsible customer service. So before placing your order please remember that you might pay and receive nothing.
I love this site!!! I buy a lot of my jeans, dresses and tops from this site. The only negative thing I have come across with this site is every white dress I have ordered (3 in total before I gave up on that color) is completely see through. You will have to read the materials and use the pictures to make your best decision on what you think would work for you. I have been ordering from here since 2012 and have never had shipping or sizing issues.
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