business logo of MobStub
How would you rate MobStub?
grey star
grey star
grey star
grey star
grey star
Wisconsin
1 review
0 helpful votes
Follow River R.
Unfollow River R.
Send Message
Share Review
Report Review

Happy with my purchase
December 21, 2022

I received the crossbody purse. I am very pleased. I purchased the standard size. I like how many zippered pockets it has. On front and back. And one of the pockets has several card holders.

Date of experience: December 20, 2022
New York
1 review
5 helpful votes
Follow Sean D.
Unfollow Sean D.
Send Message
Share Review
Report Review

Ordered an item, my credit card got charged immediately and did not hear anything about the item for 2 weeks until I emailed customer service to receive a " oh we are sorry it was not in stock". Would not refund my card and cancel order even though it NEVER shipped. Then / now here it is the 20th and they are claiming it shipped on the 12th and will be arriving the 16th! Still waiting for the items I wanted to cancel and get a refund for! Will NEVER deal with this company again! Poor customer service, poor shipping and bad business!

Date of experience: September 20, 2014
New Hampshire
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Send Message
Share Review
Report Review

Incredible online buying experience!
May 14, 2015

I have purchased items from this site, not everything has come to me in perfect condition, some things have broken since I had them and there has been excellent and immediate customer service, Lilly, in particular, I've been reimbursed, sent a new item, and my experience was amazing and I tell anyone who will listen!

Date of experience: May 14, 2015
New Mexico
2 reviews
3 helpful votes
Follow Jane B.
Unfollow Jane B.
Send Message
Share Review
Report Review

READ THE FINE PRINT!
March 13, 2014

READ THE FINE PRINT! And be prepared to live with whatever you buy (unless your credit card can dispute problems) as Mobstub does not do returns. I will say that the two products I ordered arrived quickly and that so far, one of the two I ordered seems to be working OK. The first item did not work with my phone and they would not take it back. I went by the picture, which looked like my phone, and the description, which sounded like it would work fine. Their ad does say that it won't work with the iPhone 5 (if you read everything on the page) but somehow I missed that, so my bad. (Seriously: READ THE FINE PRINT!) Still, sfcable.com has some of the same products and will price match with a 100% guarantee. I'd rather pay more and deal with a company that cares that I'm satisfied with their products and services.

Date of experience: March 13, 2014
Virginia
1 review
0 helpful votes
Follow MaryAnn R.
Unfollow MaryAnn R.
Send Message
Share Review
Report Review

Replacement
January 14, 2016

After finding I couldn't remove a screw from a new item's battery compartment, I got in touch with Customer Service, and a replacement is being sent. So far my experience with MobStub has been a good one.

Date of experience: January 13, 2016
Washington
1 review
5 helpful votes
Follow Gregory C.
Unfollow Gregory C.
Send Message
Share Review
Report Review

Well, prior to looking at this site I attempted to buy a couple of items. My credit card kept declining the transaction. Thank goodness BECU is smarter than I am. Lucky for me that the process failed and I don't have to go through what the other folks on here have had to endure. This review I am referring to is for MOBSTUB.
SiteJabber is A-OK!

Date of experience: October 3, 2014
Connecticut
1 review
8 helpful votes
Follow Ellen J.
Unfollow Ellen J.
Send Message
Share Review
Report Review

I ordered and paid for earrings for a special occasion. I never got them, and the occasion has passed. I couldn't reach customer service, but I found another contact for customer service. It said I could contact them if I paid $5.00. Why should I pay $5.00 to contact someone when I was not given what I paid for?

Date of experience: November 11, 2015
Pennsylvania
1 review
18 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Send Message
Share Review
Report Review

Replacement
December 27, 2015

I ordered the initial rings and requested a silver P. When the order arrived there were two rings one a gold E and a silver K. I contacted Lily at MobStub and ask what I should do about returning the rings and getting the right one. Well lo and behold my answer was that they were sending me a replacement ring (it came and it is the silver P I originally ordered) and didn't ask for the two rings back. Well I had two new Christmas presents one for my Daughter Kerry and one for my Niece Erin. I am very satisfied with the prompt and polite answer to my problem. I will be ordering more from MobStub and retelling mygood experience with your business.

Date of experience: December 26, 2015
Arizona
1 review
0 helpful votes
Follow Stella G.
Unfollow Stella G.
Send Message
Share Review
Report Review

Handbag
May 28, 2015

I have used MobStub a few times; I will have to say the experience so far has been great. The prices and shipping are very reasonable, the quality of the items I have purchased have been great. The last order I placed the wrong item was delivered to me, once I contact MobStub they correct the error immediately. I highly recommend MobSTub.

Date of experience: May 28, 2015
California
1 review
9 helpful votes
Follow Lori A.
Unfollow Lori A.
Send Message
Share Review
Report Review

This should be a O star
December 12, 2014

This should be a O star. This is the worse company ever. I have not recieved a braclet that I ordered. There is no customer service phone number. I sent and email and it sends back a generic email saying to check with my neighbors. I still can't get any customer service. This company is a rip off!

Date of experience: December 12, 2014
Washington
1 review
1 helpful vote
Follow Martha P.
Unfollow Martha P.
Send Message
Share Review
Report Review

I ordered 7 purses; the first 6 arrived okay, but the 7th is not at all what I ordered. Have tried several times to get this handled to no avail. I finally send a complaint to the BBB... everything about this outfit is a sham. STAY AWAY!

Date of experience: January 21, 2020
Kansas
1 review
0 helpful votes
Follow Bradley S.
Unfollow Bradley S.
Send Message
Share Review
Report Review

I looked throught the reviews (and still do) before I ever ordered anything. It really cracks me up. We have always gotten what we paid for and resonably quickly. Your paying $10-$20 for most items and shipping is a couple bucks. Even the oreders I've made for $100 items I got what I paid for. I order a lot of stuff online that advertises what it is not. They are honest.

Date of experience: November 29, 2015
Hawaii
1 review
3 helpful votes
Follow Wrenn M.
Unfollow Wrenn M.
Send Message
Share Review
Report Review

I ordered 4 things at the same time. Got 3 items In a timely manner but the last item, sheets still have yet to come and I placed my order on 1/31. When I track the package it says it is sitting at usps in Cali. It has been just sitting there but says its supposed to arrivec today. Uhh I live in Hawaii it isn't going to make it today. Can't get anyone to contact me back. F@$# this site. Meverc ordering stuff of here again. After i get my last order if it ever comes ughhh. So pissed!

Date of experience: February 18, 2014
North Carolina
1 review
4 helpful votes
Follow Tiffany S.
Unfollow Tiffany S.
Send Message
Share Review
Report Review

If I could give it a ZERO I would! They commit fraud! I ordered a high waisted bathing suit I was so excited to get it so I get it in the mail open it and its something COMPLETELY different! They gave me a american flag bandeau bikini that is broken on the top and cheap! Nothing like what I ordered in the picture! Luckily my credit card holder gave the money back! Worst site ever the phone number is a automated lady that just hangs I on you immediately, Noones contacts back through emails! Awful site this is the worst experience I've had! How can they refuse me a refund when they sent me the wrong merchandise! I will never go here ever again! I'm also going to report them! Wish I would have read the reviews but I trusted them! My mistake I will never do so again!

Date of experience: June 7, 2014
Ohio
1 review
1 helpful vote
Follow Billy T.
Unfollow Billy T.
Send Message
Share Review
Report Review

Very satisfied customer
November 23, 2015

I have ordered numerous items through Mob Stub very happy with it no complaints they deliver on time they deliver what they say and say what they mean the items are great I will always recommend my stuff

Date of experience: November 23, 2015
Pennsylvania
2 reviews
3 helpful votes
Follow Jim B.
Unfollow Jim B.
Send Message
Share Review
Report Review

I ordered a two piece thermal set 3weeks before Christmas. I received two days after. It wasn't a big deal, because the item was for myself. However, I ordered an XXL and received a L. I emailed customer support (no phone number for customer service or the company at all) and they took 3 days to respond and another 2 days to agree to send me the correct size. I waited another 2weeks and got the replacement yesterday. Surprise! They shipped a size L again, not the XXL ordered. At this point, I am debating just writing it off as a loss and learning experience. I will NEVER order from this company again and don't recommend it to anyone else to do so. What a waste of my time and money!

Date of experience: January 10, 2015
Georgia
1 review
6 helpful votes
Follow Swane O.
Unfollow Swane O.
Send Message
Share Review
Report Review

I ordered two items from Mobstub.com and only recieved one and it took a month to get it. They don't have a customer service phone number so you have to send an email to get in touch with someone. It took two days for a lady named Lilly to answer my email. She apologized for me not receiving the second item and said she would ship it and it would take 3 to 10 business days. 30 days later, (2months from my original order date) I still don't have it and have not been contacted by Lilly or anyone else from Mobstub. I contacted my credit card company and stopped payment on the second item. I will not buy from this company again and I would advise anyone considering it to attempt to locate the item your intrested in at another website that is more professional and trustworthy.

Date of experience: October 1, 2016
Pennsylvania
1 review
11 helpful votes
Follow Dolores R.
Unfollow Dolores R.
Send Message
Share Review
Report Review

Stay Away!
October 7, 2016

I was also duped into buying the microfiber sheets and got the same refusal on a return or refund. Nowhere in the description did it state they were made of microfiber. "Ultra-Soft Egyptian Comfort 1600 Series Double-Brushed Sheets - In 22 Colors"
I bit on this. They sent me a different ad to show that"microfiber" was in the description. THIS IS NOT THE AD I responded to.
Shady dealers. Do not recommend buying anything from these people - not reputable.

Date of experience: October 7, 2016
Virginia
2 reviews
3 helpful votes
Follow Wanda H.
Unfollow Wanda H.
Send Message
Share Review
Report Review

I purchased the sterling silver(supposedly)criss cross ring from Mobstub on the 31st of December 2016. I wore this ring approximately 7 or 8 times and the ring has already started to tarnish. When I complained to Mobstub the young lady that responded said that from time to time sterling silver will tarnish. Mind you I have several sterling silver rings and this has never happened. The ring is obviously not sterling silver but sterling silver coated. There are no scratches on the ring, it just faded in no time. This ring is rated by me a one star because I like the design but the ring is no good.

Date of experience: April 4, 2017
Georgia
1 review
5 helpful votes
Follow Cynthia L.
Unfollow Cynthia L.
Send Message
Share Review
Report Review

Junk!
November 29, 2016

I ordered 2 necklaces, One came with a broken clasp and they both look like they came from the DOLLAR TREE! Total junk! Don't order from here. No phone number to call, only an e-mail for complaints. NO CUSTOMER SERVICE to speak of. Total rip off!

Date of experience: November 29, 2016

Overview

MobStub has a rating of 3.9 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 8th among Daily Deals sites.

service
126
value
119
shipping
130
returns
81
quality
113