business logo of MobileUnlocks

MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Tennessee
1 review
0 helpful votes
Follow Hany H.
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Great job and fast service
May 20, 2024

Very happy with the outcome my phone is unlocked and I can use it with any carrier now

Date of experience: May 20, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Hany,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your iPhone 12 Mini is now successfully unlocked and that you're enjoying the flexibility of using it with any carrier.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your unlocked phone and have a fantastic day!

Best regards,
Charlotte

India
1 review
0 helpful votes
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Great service
June 13, 2024

Great experience,good service,little bit slow but good service

Date of experience: June 13, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Ramandeep Cheema,

Thank you for your feedback and for unlocking your iPhone 6 with us! We greatly appreciate your patience. We continually strive to improve our service and speed, so your input is valuable.

I'm delighted to let you know that your order status is "Unlock Complete," which means your phone should now be ready to use with any compatible network.

If you encounter any issues or need further assistance, please don't hesitate to reach out. We aim to ensure you have the best possible experience with our services.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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A++++
June 13, 2024

Great service only waited around 20 minutes for the code and it worked straight away.

Date of experience: June 13, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Andrew,

We're thrilled to hear that you had a great experience with our service and that the code worked for you immediately! Thank you for choosing us and sharing your positive feedback.

If you need any further assistance, feel free to reach out. Enjoy your unlocked Huawei P30 Pro!

Best regards,
Charlotte

Jordan
1 review
0 helpful votes
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Scam site
July 18, 2023

Scam site, I waited 7 days unlocking my iPhone didn't work and they didn't refund the money they just made it usable on their scam site

Date of experience: July 18, 2023
GB
1 review
0 helpful votes
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Fast an effective
June 11, 2024

Very happy with the result, very easy to do. Would highly recommend

Date of experience: June 11, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Ashleigh Reid,

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service. If you need any further assistance or have any questions in the future, please feel free to reach out. Your recommendation means a lot to us!

Best wishes,
Charlotte

Belarus
1 review
6 helpful votes
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Fraud
February 15, 2023

Ask 5$ to pay for mobile check, after said ready to unlock, please pay 15$, I paid, then it checked something and said I must pay 42$ more. Fraud!

Date of experience: February 15, 2023
Indiana
1 review
0 helpful votes
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Satisfied Customer
October 21, 2023

Sad story, I lost my phone while helping family hang a TV on a block wall I was trying to look down the cinder blocks with my phone flashlight and dropped phone into the cinder block and there was no way of retrieving!
But I had an old phone and thought I just use it until I tried to have activated it was locked, so I used your unlocking service which I wasn't sure it would work, but after following all the prompts the SIM card was unlocked.
I went back to my carrier even though I was hesitant that it really was unlocked I ask the customer service representative if she could install a new SIM card and activate my phone. She went to get a SIM card from back room she was gone a while and l thought ok this did work. When she did come back I said didn't work did it to my surprise she said it worked she just had trouble finding the SIM cards, Wow I was thrilled the No unlocking process and the few dollars saved me hundreds based on what a new phone was have cost, thanks for your support I will be telling many people about this experience!
Steve

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Good
July 9, 2023

Good but started out with the process though it was done then had to pay more to complete the application that was false sale in my book

Date of experience: July 9, 2023
Georgia
1 review
2 helpful votes
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Scammer scammer dont use this mobile unlock service is scam scam take your money do nothing.cant get refund back.no one answer you

Date of experience: March 29, 2023
GB
1 review
0 helpful votes
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Efficient and trustworthy
June 12, 2024

Seamless experience, customer service excellent. Would recommend.

Date of experience: June 12, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Thank you so much, I Anderson, for your great feedback! We're thrilled to hear that you had a seamless experience and found our customer service to be excellent. It means a lot to us that you would recommend our services. If you have any further questions or need any assistance, feel free to reach out. Enjoy your unlocked iPhone SE!

Ghana
1 review
0 helpful votes
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I need a refund
February 11, 2024
Updated review

The codes i was given did not work. After several attempts they did not get back to me. This is disgusting

Date of experience: February 11, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Divine,

I'm truly sorry to hear that you experienced trouble unlocking your Nokia G20 and that you've been feeling disappointed with our service. It looks like your order status is "Reported as Not Unlocked, waiting customer feedback," which means we were waiting to hear from you after providing the unlock codes. The codes we sent for your device are "NCK=7485960346251802".

Could you please confirm if you followed the unlocking instructions sent via email and encountered issues? If the code did not work and all troubleshooting with our technician has been exhausted, you are eligible for a refund as per our refund policy section on "Incorrect Unlocking Code".

I would like to resolve this issue promptly and ensure your satisfaction. If you could provide us with feedback or any error messages you received when trying the codes, this will help us to assist you further. If we're indeed unable to unlock your phone, we will take the necessary steps towards processing your refund.

Please get back to us with the requested feedback or error details so that we can make this right for you.

Best regards,
Charlotte


I'd like to do this over and over
January 26, 2024
Previous review

I'd like to do this over and over

Date of experience: January 26, 2024
Illinois
1 review
1 helpful vote
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Initially, after entering the IMEI and phone info on the website, there was a $28 payment request to check the phone for any major issues and or software compatibility. After paying the $28, I received an email saying that everything came back clear, and that I could receive the unlocking codes for an additional $91 dollars. I paid the additional fee and received an email with a link to track the progress. The next day, I received another email telling me that my device was hard locked and the total cost to unlock the phone would be $264 and that I'd receive credit for the amounts already paid. At this point, I became very worried and hesitated before paying. I read through the refund policies which basically says that there was no refunds if you don't try alternative methods but if all methods are tried and it doesn't work then you can receive a refund. So after contemplating for an entire night, I paid the additional amount for a method which required that the phone be connected by USB to a windows device so a technician could finish the unlocking process. It wasn't as easy as I had hoped, but it was not hard either. When I had an issue, the technician was on the line, and immediately walked me through in completing the tasks on my end. Considering that my device was one of the newest models, it was probably one of the most difficult to unlock. It took a couple hours and the technician put in a lot of effort and worked hard on this, so I couldn't even complain. He truly earned every dollar I paid. Despite the challenges, the unlocking service did work, and I was able to use my phone as intended. I was extremely worried during this process, but yes, MobileUnlocks is Legit and works as advertised.

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Todo muy claro
July 3, 2024

Mi experiencia fue muy buena desde el primer momento que empecé a trabajar en mi teléfono todo estuvo muy bien explicado y justo como decían en el tiempo que se necesitaba para desbloquearlo así pasó. Lo recomiendo ampliamente.

Date of experience: July 3, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hola Hiracema Olivas, ¡Muchas gracias por tu maravillosa reseña! Estamos encantados de saber que tuvo una experiencia fluida y satisfactoria con nuestro servicio. Sus comentarios son increíblemente valiosos para nosotros y nos alegra que las instrucciones hayan sido claras y que el proceso haya cumplido con sus expectativas. Si tienes más teléfonos para desbloquear en el futuro, no dudes en regresar. Agradecemos su recomendación y su confianza en nuestro servicio. ¡Qué tengas un lindo día! Saludos cordiales, Carlota

Mexico
1 review
0 helpful votes
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Unlock my iPhone
June 10, 2024

Unlock fast & easy! Very good site to unlock your Phone.

Date of experience: June 10, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Miguel,

Thank you for your feedback! We’re glad you found our service quick and effective. I understand that the cost of the process can be a concern. You have already completed the Eligibility Check for $14.99 and the Standard Unlock for $50. As mentioned at the checkout, all charges are outlined prior to purchase, including potential additional costs if a Premium Service is needed for certain criteria.

Since your order status is "Unlock Complete," your iPhone SE 2020 should now be unlocked and ready to use with any compatible network. If you have any further concerns or questions, please let us know. We're here to help!

Best regards,
Charlotte

Poland
1 review
0 helpful votes
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IPhone 14 Pro Max
June 26, 2024

Udało się odblokować iPhona z simlocka. Polecam MobileUnlocks, przejrzysty interface, łatwe menu, wszystko szybko i bez komplikacji. Szybka płatność, szybkie odblokowanie. Dziękuję i jeszcze skorzystam.

Date of experience: June 26, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Witamy Grzegorza Tuleja, bardzo dziękujemy za pozytywną opinię! Cieszymy się, że odblokowanie iPhone'a 13 Pro przebiegło u nas bezproblemowo i skutecznie. Miło jest wiedzieć, że nasz przejrzysty interfejs i szybka obsługa spełniły Twoje oczekiwania. Z niecierpliwością czekamy na ponowną pomoc w przyszłości. Jeśli masz inne urządzenia wymagające odblokowania, skontaktuj się z nami! Pozdrawiam, Charlotte

Mexico
1 review
0 helpful votes
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AT&T USA
July 10, 2024

Quede Asombrado! La verdad es que si es elevado el costo pero valió la pena! Página super confiable si tenia mis dudas pero la verdad super recomendable para liberar su celular! Sigan así espero que sigan teniendo muchos más clientes y sin más por el momento los super recomiendo 10/10!

Date of experience: July 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hola Andrew, ¡muchas gracias por tu brillante reseña! Estamos encantados de saber que tuvo una experiencia positiva al desbloquear su Galaxy Z Fold4 con nosotros y que nuestro servicio superó sus expectativas. Entendemos que el costo puede ser una preocupación, pero nos esforzamos por brindar un servicio de desbloqueo confiable y efectivo. Sus comentarios nos aseguran que estamos en el camino correcto y nos motivan a seguir brindando un servicio de primer nivel. Si necesita desbloquear otros dispositivos o tiene alguna pregunta en el futuro, no dude en comunicarse. ¡Gracias por recomendarnos y por tu apoyo! Saludos cordiales, Carlota

GB
1 review
0 helpful votes
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Finding Phone Unlock Code
June 28, 2023

Very good at what they do
Got he code in double quick time
A bit on the expensive side
Price started at £10 ended up at £46

Date of experience: June 28, 2023
GB
1 review
1 helpful vote
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Hidden costs - avoid
September 18, 2023

Charge said £11 to unlock, the. Tried to charge another £26 to complete process. Avoid this company!

Date of experience: September 18, 2023
Honduras
1 review
0 helpful votes
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It worked
October 11, 2023

At first I thought I would lose my money, but the work they did was really very efficient and the cell phone was unlocked. Thank you

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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The time it took for the codes to come through were a little longer than specified, however the codes still did not work on my phone.

Date of experience: September 3, 2023

Yes, thank you
August 25, 2023
Previous review

Yes, thank you.

Date of experience: August 25, 2023