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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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New York
1 review
1 helpful vote
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SCAM!
March 1, 2024

SCAM for sure. Would not recommend for others. Paid than they asked for an additional payment. Not satisfied at all.

Date of experience: March 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello there,

Thank you for bringing your concerns to our attention. I understand that encountering additional payments can cause some confusion and frustration. Please allow me to clarify that your initial payment was for the Eligibility Check, which is an essential step to ensure your phone can be unlocked. Following this, the Unlocking Payment is necessary to proceed with the actual unlocking process.

I assure you that all costs are transparently outlined on our checkout page before you complete your purchase so that you can make an informed decision. If your status is awaiting the Unlocking Payment, completing this step will allow us to continue with the service you've selected.

We value your satisfaction and would like to make sure you get the full benefit of our services. I encourage you to proceed with the process, and we'll be here to support you along the way.

For further assistance or any specific concerns about your order, we'd need your IMEI number to locate your details. Without this information, we're unable to address your individual case. Please use the Live Support option on your tracking page so we can help resolve any issues as swiftly as possible.

Thank you for your understanding, and we hope to help you complete the unlocking process to your satisfaction.

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
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Desbloqueo exitoso
July 6, 2024

Al principio dudaba en si realmente era efectivo este método, y más por la cantidad de dinero que se paga, sin embargo vale realmente la pena, en mi caso fue tardado para lograr desbloquear el celular, pero si resolvieron mi problema y puedo utilizar mi teléfono sin complicaciones

Date of experience: July 6, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hola Ronaldo, ¡Gracias por compartir tu experiencia con nosotros! Me alegra saber que, a pesar de algunas dudas iniciales, nuestro servicio pudo desbloquear exitosamente su iPhone 11 de AT&T USA sin ninguna complicación. Sus comentarios son muy importantes y nos ayudan a mejorar nuestros servicios. Es fantástico saber que nos encontró a través de un vídeo de YouTube y que le convenció de nuestra eficacia. Nos esforzamos por hacer que el proceso sea lo más fluido y transparente posible, y me alegra que haya funcionado bien para usted. Si tiene amigos o familiares con necesidades similares, no dude en recomendarlos a mobileunlocks.com. ¡Siempre estamos aquí para ayudar! Un cordial saludo, Carlota.

GB
1 review
0 helpful votes
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Too expensive
December 8, 2023

Initially, it looked cheaper than other websites' when paid the initial payment its price went up three times more than the original prices

Date of experience: December 8, 2023
South Carolina
1 review
7 helpful votes
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This company needs to be shut down! I don't understand how they keep scamming people and are allowed to continue on and on with it! I want to know #1 how to get my full refund because I am not going to spend "the final payment" of $47.00 after spending $28.99 which is what I thought the cost was to begin with then they are going to ask for more money after the $47 "final payment". They sent me an email with my device model (Motorola) and model number at the top of it then by the end of the email they were saying that I had a Samsung S20...WHAT? I just want my $28.99 back. I won't spend more than that on this site! Glad I didn't! Hope no one else does! I hope they get shut down completely because someone's getting rich off this crap and it's not right at all! They haven't gotten a good review in the last YEAR AND ARE STILL ACTIVELY SCAMMING PEOPLE! UNBELIEVABLE! Wish I could write a review on the website itself...apparently the owners are the only ones who can do that. I HATE THAT I HAD TO GIVE THEM ONE STAR IN ORDER TO POST THIS BECAUSE I WOULD HAVE GAVE THEM NEGATIVE STARS IF IT WAS POSSIBLE. Ive already gotten ripped off with a locked phone that I paid for and can't use my service on now I got ripped off trying to get it unlocked.

Date of experience: May 18, 2023
GB
1 review
0 helpful votes
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Unlock Haweui p30lite
July 5, 2023

Easy to use kept me updated took a little longer but kept updated all done very pleased with company I would recommend them

Date of experience: July 5, 2023
Florida
1 review
1 helpful vote
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Did what they said it would.
July 1, 2023

Did what they said it would. However it took two days complete. This is probably not due to Mobile unlocks but to att.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Very good
June 12, 2024

Very fast and good website would definitely use them again I recommend them

Date of experience: June 12, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mr. Davies,

Thank you for the positive feedback! We're thrilled to hear that you found our service fast and satisfactory. Your recommendation means a lot to us.

Should you need any further assistance or have any questions about the unlocking of your Samsung S24 Ultra, feel free to reach out. We're here to help!

Best regards,
Charlotte

North Carolina
1 review
0 helpful votes
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Easy to Use
June 13, 2024

The process was easy to use and stayed updated on the progress.

Date of experience: June 13, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Ashley,

Thank you for your feedback! I'm glad to hear that you found the process easy and appreciated the updates on the progress.

Your iPhone SE 2020 from Cricket USA has successfully completed the unlock process. If you need any help setting it up, please connect your phone to WiFi and turn it off and then on again as part of the final step.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
Charlotte

Morocco
1 review
0 helpful votes
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Nice work
August 18, 2024

Good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Andy,

Thank you for your review! I'm glad to hear that your order status is "Unlock Complete." It sounds like you’ve successfully completed the unlocking process for your iPhone SE 2020! If you have any questions about using your unlocked phone or anything else, feel free to ask. We're here to help!

Best,
Charlotte

Philippines
1 review
0 helpful votes
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All good
April 29, 2024

Im happy to experience, to use this company and fast assiment to the client im happy to use this mobile ang the good feed back to my unit thanks you

Date of experience: April 29, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mario,

We're genuinely thrilled to hear about your positive experience with our service and the fast assistance you received for your Motorola XT2335-2 unlock from Smart Philippines. It’s great to know that you're enjoying your unlocked device and that you found our service to be legit and helpful.

Your feedback is immensely appreciated, and we're here for you should you need any further assistance. Enjoy the freedom with your now unlocked mobile!

Thank you for choosing us and sharing your experience!

Warm regards,
Charlotte

DO
1 review
0 helpful votes
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Gracias mi amor
October 1, 2024

Gracias por desbloquear mi iPhone por favor no me malinterprete los amos mi amor te amo te amor te amo

Date of experience: October 1, 2024
Customer Service R. MobileUnlocks Rep
7 months ago

Hola Yurisleidy Massel, ¡muchas gracias por tus amables palabras! Nos alegra saber que aprecias el servicio. El desbloqueo de tu iPhone está completo y esperamos que estés disfrutando de tu dispositivo recién desbloqueado. Si tienes alguna pregunta o si hay algo más que podamos hacer por ti, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Te deseamos lo mejor!

California
1 review
0 helpful votes
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Great Experience
June 14, 2024

Great experience with the service. Would definitely Recommended.

Date of experience: June 14, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Zach,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience and would recommend our service. We're glad we could assist you in unlocking your iPhone 6S when AT&T couldn't. If you have any further questions or need any additional help, please don't hesitate to reach out. Enjoy your unlocked device!

Best regards,
Charlotte

Saudi Arabia
1 review
0 helpful votes
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Easy to use and so good
June 14, 2024

It was worthy and cheap very good experience highly recommended

Date of experience: June 14, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Sundas Iqbal,

Thank you so much for sharing your positive experience and for recommending our service! We're delighted to hear that you found our process easy to use and cost-effective. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Enjoy your unlocked iPhone 12 Pro Max!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Very easy to use pay the money received email with your code

Date of experience: June 14, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Martin,

Thank you for your review and for choosing MobileUnlocks to unlock your Samsung Galaxy Note10+ 5G from EE UK. I see that your order status is "Unlock Complete" and you already have your unlocking code: "6074158430572052."

If your phone doesn't prompt you to enter the unlocking code when inserting a non-EE SIM card, you may need to go through the Remote USB Unlock process at an additional fee. This can happen with some Samsung devices, and you can proceed with this alternative method if needed.

Here’s a quick reminder: all costs related to the services are outlined on our website during the checkout process. Additionally, the eligibility check and standard unlocking fees you have paid (£11.99 for the Eligibility Check and £26 for the Standard Unlock) cover different aspects of the service.

If you require further assistance or decide to go the Remote USB Unlock route, please let us know. We're here to help make the process as smooth as possible for you.

Best regards,
Charlotte

Canada
1 review
6 helpful votes
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Ordered a phone unlock. Paid for it. No issues with phone or provider. Instead got a status report. And now pay more to unlock it. Complete bull$#*!

Date of experience: January 12, 2023
Nevada
1 review
0 helpful votes
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Scam run away unless you like paying for nothing
August 15, 2023

This company is a scam. They will get you and then say you need to keep paying. The only reason for this is to steal your money.

Date of experience: August 15, 2023
GB
1 review
0 helpful votes
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So easy easy to follow and I'm not tech savvy
April 26, 2024

Went to the site and put in the details and was given an easy to follow step by step guide. It was easier and quicker than I thoight

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Phil Nosworthy,

Thank you so much for leaving a review and sharing your experience with us. We are delighted to hear that the unlocking process for your iPhone 11 from Sky Mobile UK was straightforward and convenient for you. It’s great to hear that our step-by-step guide was helpful and that you found the process quicker than expected.

We appreciate your decision to prepare your phone for sale and understand the importance of unlocking it to enhance its appeal to a wider range of potential buyers.

Should you have any concerns, or if there's anything more we can do to assist you in enhancing your experience or the value of your phone, please don't hesitate to get in touch. Our goal is always to provide excellent service and ensure that your needs are met.

Thank you for choosing MobileUnlocks, and we're here if you need any further assistance.

Best regards,
Charlotte

Tennessee
1 review
0 helpful votes
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Great job and fast service
May 20, 2024

Very happy with the outcome my phone is unlocked and I can use it with any carrier now

Date of experience: May 20, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Hany,

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your iPhone 12 Mini is now successfully unlocked and that you're enjoying the flexibility of using it with any carrier.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your unlocked phone and have a fantastic day!

Best regards,
Charlotte

India
1 review
0 helpful votes
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Great service
June 13, 2024

Great experience,good service,little bit slow but good service

Date of experience: June 13, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Ramandeep Cheema,

Thank you for your feedback and for unlocking your iPhone 6 with us! We greatly appreciate your patience. We continually strive to improve our service and speed, so your input is valuable.

I'm delighted to let you know that your order status is "Unlock Complete," which means your phone should now be ready to use with any compatible network.

If you encounter any issues or need further assistance, please don't hesitate to reach out. We aim to ensure you have the best possible experience with our services.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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A++++
June 13, 2024

Great service only waited around 20 minutes for the code and it worked straight away.

Date of experience: June 13, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Andrew,

We're thrilled to hear that you had a great experience with our service and that the code worked for you immediately! Thank you for choosing us and sharing your positive feedback.

If you need any further assistance, feel free to reach out. Enjoy your unlocked Huawei P30 Pro!

Best regards,
Charlotte