Overview
MobileUnlocks has a rating of 4.4 stars from 2,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
Site implied unlock cost could be as low as £7.99, but actual cost was £38.98. Read the terms carefully before you commit to purchasing.
Charge £11 just to check your phone is 'eligible' to be unlocked and then a further £26 to actually give you the code! Avoid!
They ask you to pay multiple times but still cannot unlock the phone. This is not an unlocking service. It is a scam service.
I had no problem using this site, very fast and simple. My iphone 11 was sim locked and was unlocked within the same hour.
Thank You! I wish everything was easy breezy like this process, takes time? Yes, but one knows every step and is very punctual
They were able to unlock my iPhone pro max with ATT and pay my balance but at a discounted rate, just an amazing service, highly recommended
Hello Héctor,
Thank you so much for your positive feedback and for recommending our service! We're thrilled to hear your iPhone 15 Pro Max is now unlocked and that you were satisfied with the rate you received. If there’s anything more we can do to assist you or if you have any friends or family who might need our unlocking services, please don't hesitate to let us know.
Best regards,
Charlotte
OnOct 3th, 2023, I had the unfortunate experience of dealing with a website that promised a simple service: unlocking my router for the seemingly reasonable price of $15. Little did I know, this encounter would turn into a frustrating and costly ordeal.
The initial offer appeared enticing – just under $30 to unlock my phone, a task that should have been straightforward. However, it quickly became evident that this website was nothing more than a scam. After I made the initial payment of $15, I was informed that I needed to pay an additional $50 to actually get my phone unlocked. This unexpected demand for extra money felt like a bait-and-switch tactic, leaving me deeply frustrated and suspicious of their intentions.
Before making the initial payment, I diligently read through the website's terms and conditions, hoping to avoid any hidden fees or surprises. To my astonishment, there was no mention whatsoever of the need for additional payments beyond the initial fee. This lack of transparency is a clear red flag and demonstrates the deceptive nature of this website.
One aspect that makes this experience even more frustrating is the existence of seemingly positive reviews on the site. However, I have strong suspicions that these reviews are either fake or bought. I learned the hard way that trusting these reviews was a grave mistake.
In the end, my encounter with this website was a complete waste of time and money. Not only did I not get my phone unlocked, but I also found myself out of pocket by a significant amount. It's disheartening to think that there are unscrupulous websites out there preying on unsuspecting customers like myself.
My advice to anyone reading this review is simple: stay far away from this website. Don't be fooled by their enticing offers or positive reviews, as I was. It's crucial to exercise caution when dealing with online services, especially when your hard-earned money is on the line. This experience has left me frustrated, disappointed, and out of pocket, and I hope my review serves as a warning to others to avoid falling into the same trap.
I had a Wonderful experience! 5 stars! I will be back if needed in the future. Thanks for the incredible experience.
Thank you so much for your glowing review, Terrence! It's fantastic to hear that you had a wonderful experience with us. We're delighted to have been able to help you with your iPhone 11 Pro Max unlocking needs, and we look forward to assisting you again in the future should the need arise. If you ever have any more questions or require further assistance, don't hesitate to get back in touch. Thanks again for choosing our service!
Mobile unlocks make unlocking your phone simple to follow and a quick process
Hi Anthony,
Thank you for your detailed review and for choosing MobileUnlocks to unlock your Samsung Galaxy S10 from EE UK. We're thrilled that you found the process straightforward and simple to follow!
As your order status is "Unlock Complete", you should be able to use your new SIM card without any issues. Enter the unlocking code provided: **2504075269573842**. If your phone doesn’t ask for an unlocking code, it might require a Remote USB Unlock due to specific circumstances with some devices.
As mentioned on our site, "If your handset doesn't ask for an unlock code when using an incompatible SIM card, then a Remote USB unlock will be needed at an additional fee." This step ensures a successful unlock for devices that need a bit more care.
If you encounter any issues or need further assistance, we’re here to help! Your satisfaction is our top priority, and we're committed to ensuring you have a positive experience.
Best regards,
Charlotte
It was easy and easy to pick products. Will you again if needed!
Hi Sonia,
Thank you for your kind words and for choosing MobileUnlocks! We're delighted to hear that you found the process easy and straightforward. Your satisfaction is our priority, and we're glad your boyfriend's recommendation worked out for you.
If you ever need to unlock another device or have any questions in the future, don't hesitate to reach out. Enjoy your new carrier experience with your unlocked iPhone 11!
Best regards,
Charlotte
This website is brilliant it was quick and easy would recommend this website to anyone
Hi T Morris,
Thank you so much for your kind words and wonderful review! We're thrilled to hear you found our service quick and easy to use. If you have any further questions or need additional support with your Samsung Galaxy A20e, please don't hesitate to reach out.
Enjoy your unlocked phone, and thank you again for recommending us!
Best regards,
Charlotte
Was unsure at first as never had to unlock a phone before, service was quick and informative, took two Goodwin start to finish.
Hello Giuseppe,
Thank you for taking the time to share your experience with us. We're thrilled to hear that our service was quick and informative for you! We understand that unlocking a phone can seem daunting if you've never done it before, but we're glad we could make the process smooth from start to finish.
Since you've successfully unlocked your iPhone 12 Pro Max, you can now enjoy the flexibility of using it with any network provider. If there's anything more we can assist you with or if you have any questions about your device's newfound capabilities, please don't hesitate to get in touch.
Thank you for choosing MobileUnlocks and for letting us help you with your phone unlocking needs. Enjoy the freedom of your unlocked iPhone!
Warm regards,
Charlotte
El celular es Americano y me daba miedo pagar por el desbloqueo de SIM pero desde el principio soporté vital te da la información completa, seguí las instrucciones y aunque tardo 1 semana se cumplió lo solicitado
Hola Laura Cano, ¡Muchas gracias por elegir MobileUnlocks y por compartir tu experiencia con nosotros! Me alegra saber que el desbloqueo de su iPhone XR se completó con éxito y que nuestro servicio le resultó informativo y eficiente, incluso si el proceso tomó una semana. Nuestro equipo trabaja arduamente para garantizar que se proporcione toda la información necesaria por adelantado y que las instrucciones sean fáciles de seguir, por lo que es fantástico saber que esto se reflejó en su experiencia. Si tiene más preguntas o necesita ayuda con cualquier otra cosa, no dude en comunicarse. ¡Valoramos sus comentarios y estamos aquí para ayudar! Un cordial saludo, Carlota.
It was very helpful and good would definitely recommend to a friend
Hi Dan,
Thank you so much for your positive review and recommendation! We're thrilled to hear that you found our service helpful and that you would consider recommending us to a friend. 🎉
If you have any feedback or suggestions on how we can make your experience even better, please don't hesitate to let us know.
Enjoy your unlocked iPad!
Best regards,
Charlotte
Did exactly what they said they'd do. Phone unlocked and working like a treat.
Hi Mr. Riddle,
Thank you so much for your positive words and for choosing our service! We're thrilled to hear that your Samsung S10 is now successfully unlocked and working perfectly.
If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Gave one price. Paid them said 50percent complete. Give the price up front so you don't mess people about.
Excellent service. Easy to use. Good communication updates and phone was unlocked in minutes. Can't recommend this company highly enough.
Hello Natalie,
Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear about your positive experience with our service and the fast unlocking of your Samsung Galaxy S9. If you have any more phones to unlock or if your friends and family need our service, we'd love to help them too. Remember, we're always here for any questions or assistance you might need in the future.
Best wishes,
Charlotte
Took 3 and a half days and cost €65 but I got exactly what I asked for and was so simple to do once I got the codes...
Hello Ian,
Thank you for taking the time to share your experience with us! I'm delighted to hear that the unlock for your Samsung Galaxy A50 has been successful, and that the process was straightforward once you received the codes. We appreciate your trust in our services, especially with the positive feedback from other customers in Ireland contributing to your decision.
If there's anything more we can assist you with, or if you have further inquiries about your phone's capabilities post-unlock, don't hesitate to reach out. Enjoy your newly unlocked phone freedom!
Best wishes,
Charlotte
The experience with unlocking my phone is very efficient and very fast
Hi Foluso,
Thank you so much for your positive review! We're delighted to hear that you found the unlocking process efficient and fast. Your satisfaction is our top priority, and your feedback helps us continue to improve our services.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone XR!
Best regards,
Charlotte
SCAM for sure. Would not recommend for others. Paid than they asked for an additional payment. Not satisfied at all.
Hello there,
Thank you for bringing your concerns to our attention. I understand that encountering additional payments can cause some confusion and frustration. Please allow me to clarify that your initial payment was for the Eligibility Check, which is an essential step to ensure your phone can be unlocked. Following this, the Unlocking Payment is necessary to proceed with the actual unlocking process.
I assure you that all costs are transparently outlined on our checkout page before you complete your purchase so that you can make an informed decision. If your status is awaiting the Unlocking Payment, completing this step will allow us to continue with the service you've selected.
We value your satisfaction and would like to make sure you get the full benefit of our services. I encourage you to proceed with the process, and we'll be here to support you along the way.
For further assistance or any specific concerns about your order, we'd need your IMEI number to locate your details. Without this information, we're unable to address your individual case. Please use the Live Support option on your tracking page so we can help resolve any issues as swiftly as possible.
Thank you for your understanding, and we hope to help you complete the unlocking process to your satisfaction.
Best regards,
Charlotte
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jose,
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you found our unlocking process punctual and well-guided. We understand that patience is key when unlocking a phone, and we're glad that the step-by-step updates we provide have been helpful for you.
We're always here to assist with any future mobile unlocking needs you might have. Enjoy the freedom with your iPhone 15 Pro Max!
Best regards,
Charlotte