Overview
MobileUnlocks has a rating of 4.4 stars from 2,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
I had to unlock my American AT&T Samsung Galaxy while I was traveling in Thailand. This service was very easy to use, and worked faster than they had estimated.
Pricing should have been clear from the start. Pre checked then having to pay for the actual unlock.
Process was smooth and easy to understand, just took a few days and my locked iPhone became unlocked.
THE PROCESS IS SIMPLE AND SEAMLESS
I CAN'T BELIEVE MY IPHONE 13PRO MAX IS SHOW NO SIM RESTRICTION
THE EXPERIENCE AND EXCITEMENT IS SO NICE I CAN'T EXPLAIN
I RECOMMEND MOBILEUNLOCKS 100%
They successfully unlocked my phone. I moved to Oz and forgot to have my phone unlocked in the PH. Glad I found mobileunlocks.
Hello Girlie,
Thank you so much for taking the time to leave us a review! I'm thrilled to hear that your iPhone 14 has been successfully unlocked and that you found our service easy to use and responsive. Customer satisfaction is our top priority, and I'm glad that we could assist you promptly, especially with your move to Oz!
We're here if you need any further assistance or have any more phones to unlock. Enjoy the freedom with your unlocked phone, and we hope to serve you again in the future!
Best wishes,
Charlotte
The site was clear of instructions easy to use and fast it was amazing!
Hi Frankie,
Thank you so much for your positive feedback! We're thrilled to hear that you found our instructions clear and the process easy to use. It's fantastic to know that the recommendation led to a successful experience for you.
If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked iPhone 11 Pro!
Best regards,
Charlotte
At first I thought hmm but in fairness once phone was unlocked I thought great never judge a book by its cover would definitely recommend
Good not bad easy to use quick response to enquires would recommend
Hi Debra,
Thank you for your feedback! We're delighted to hear that you found our service quick and easy to use. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte from MobileUnlocks
Really good. Trustworthy group, I was waiting a while but they apologised me and got my issue sorted.
Hi Daryn,
Thank you so much for taking the time to leave a review. We're thrilled to hear you've had a positive experience with us and that we could resolve any concerns you had. We understand that waiting can be frustrating, and we truly appreciate your patience throughout the process.
Should you have any other devices that need unlocking, or if you have friends or family who might benefit from our services, we'd love to help out. Thank you for choosing us at MobileUnlocks, and we’re here if you need anything in the future!
Best regards,
Charlotte
Pucha la verdad no lograron desbloquear mi equipo, el cuál pague, no hay posibilidad de reembolso y quede exactamente igual, además de haber estado más de 1 semana hablando con el soporte sin resultados, como punto bueno al menos el soporte está disponible e intenta ayudar
Hola Nicolás, lamento mucho tu experiencia. Es genial saber que encontró a nuestro equipo de soporte disponible y tratando de ayudar. Dado que el estado de su pedido muestra "Desbloqueo completo", indica que el proceso de desbloqueo debe finalizar. ¿Podrías volver a verificar la conexión WiFi del iPhone e intentar reiniciarlo? Los iPhone requieren este paso para completar el proceso de desbloqueo. Si el problema persiste, vuelva a conectarse con nuestro equipo de soporte para obtener más ayuda. Nos comprometemos a ayudarle a resolver este problema. Gracias por tu paciencia Nicolás. Saludos cordiales, Carlota
Im waiting for a few days for unlock code, but worth it my device network is unlock to all network
Hi Edrian,
Thank you so much for your positive feedback! We're thrilled to hear that your ZTE 901ZT is now unlocked and you can use it on any network. Thank you for choosing our service and for your patience during the process.
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!
Best regards,
Charlotte
Unlock service not fulfilled, constant offer to Refund offered. Nothing ever gets paid, Scammers, avoid
Hello,
Thank you for sharing your feedback with us. I'm truly sorry to hear that your experience has fallen short of expectations. I'd love to assist you further and ensure that your service is fulfilled as promised.
With regard to refunds, it's worth noting that our policy covers situations where the unlock code does not work or if the unlock service fails due to specific criteria not being met or compatibility issues. It seems that you haven't received the service you've paid for, and in such circumstances, we are committed to making things right.
However, without reference to your order, such as an IMEI number, it becomes challenging to address your specific concerns and offer a tailored solution. For a speedy resolution, I'd recommend using the Live Support feature available on your tracking page. Our team is ready to assist you with the attention your case requires.
Your satisfaction is paramount, and we are here to help you through each step until your issue is resolved.
Best,
Charlotte
P.S. Remember that all costs and multiple payments, including the necessity of an Eligibility Check before the Unlocking Payment, are clearly outlined on the checkout page. We strive for transparency and customer awareness throughout the process.
Stated that phone unlocked, but not
Instructions how to resolve and upload photos to assist resolve but no ability to do so
Acknowledged can't resolve and will refund payment but no action and no refund occur
Scam…
The team at MobileUnlocks did a good job, their answers were really kind and fast. Very useful site, I recommend it.
Hello Carmine Paola,
Thank you so much for your kind words and for taking the time to recommend our site! We're thrilled to hear that you had a positive experience with our team. If you need any more assistance or have any other phones to unlock in the future, we're always here to help.
Enjoy your newly unlocked Huawei P10 Lite, and we look forward to serving you again!
Best regards,
Charlotte
My experience with MobileUnlocks has been really positive, the team always answered my questions quickly and they were really kind and helpful during the process. I recommend their services!
First time I used this kinds service, I have was not experience for next step, but finally I understand and successfully I complete my work from your service
Very efficient. It gives you a fast update that phone is ready
Hi Renelito Jr,
Thank you for your feedback! We’re thrilled to hear that you found our service efficient and productive. Your iPhone 14 from Globe Philippines is now successfully unlocked, and we're happy to see your order is marked as "Unlock Complete."
Your choice was based on a solid recommendation, and we're delighted that you experienced the quality and speed we strive for.
If you have any further questions or need additional support, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
El servicio fue muy bueno, siempre me mantuvieron informado del progreso del procedimiento.
Lo recomiendo.
Hola Juan D, ¡muchas gracias por tu amable reseña! Nos alegra saber que consideraste que nuestro servicio fue bueno y que te mantuvimos informado durante todo el proceso. Tu confianza en nosotros significa mucho y agradecemos tu recomendación. Si tienes más preguntas o necesitas ayuda con tu desbloqueo, háznoslo saber. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
Im very satisfied excellent service in in uk and the phone was in Mauritius quick easy and they unclock it very quick.thank you
Hello Mrs. Duman,
Thank you for taking the time to leave us a review, and we're thrilled to hear about your satisfaction with the quick and easy service provided for unlocking your iPhone XR! It's wonderful to know that even with the phone being in Mauritius, everything went smoothly.
Your positive feedback is greatly appreciated, and should you need any more assistance or decide to unlock another phone in the future, we hope you'll choose MobileUnlocks again. Have a fantastic day!
Warm regards,
Charlotte
Achei no começo que seria algum tipo de golpe, tive bastante desconfiança, mas após conversar no chat com uma das atendentes, vi que poderia confiar e eles realmente resolveram meu problema de desbloqueio, primeiro foi um desconto de 14$ e dps um desconto de 50$
Olá Pedro Henryque Soares De Oliveria, Obrigado por compartilhar sua experiência! Ficamos felizes em saber que você se sentiu tranquilo após conversar com nossa equipe e que conseguimos resolver seu problema de desbloqueio. Em relação aos pagamentos que você fez, os US$ 14,99 foram para a Verificação de Elegibilidade e os US$ 50 foram para o serviço de Desbloqueio Padrão. Todos os custos estão claramente detalhados em nossa página de checkout e agradecemos sua compreensão desse processo! Se você tiver mais perguntas ou precisar de ajuda com qualquer outra coisa, sinta-se à vontade para entrar em contato. Estamos aqui para ajudar! Atenciosamente, Charlotte
Site implied unlock cost could be as low as £7.99, but actual cost was £38.98. Read the terms carefully before you commit to purchasing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gyimah Stephen,
Thank you for your kind words and amazing feedback! We're thrilled to hear about your positive experience with the unlocking process of your iPhone 13 Pro Max from AT&T USA. It's wonderful to know your phone is now free of sim restrictions and that our service has brought you such excitement. We truly appreciate your recommendation and are happy to have been able to assist you. If you have any further questions or need additional support in the future, feel free to reach out. Enjoy your unlocked iPhone!
Best regards,
Charlotte