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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Oregon
1 review
0 helpful votes
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Works fast
August 23, 2024

Easy too use! Love the convenience and was very satisfied

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Kurtis,

Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service convenient and easy to use. If there's anything specific you'd like to explore further or if you have any questions, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Unlock old phone
April 14, 2024

Whilst it took a little longer than I expected, the service provided was really good. The final unlocking of the phone was a simple process and easy to follow.

Date of experience: April 14, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Toothill,

We're delighted to hear that despite the slightly longer wait, you found the unlocking process straightforward and user-friendly. Your satisfaction with our service is our top priority, and we appreciate you taking the time to share your positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out.

Enjoy your newly unlocked Samsung GALAXY ACE 2 GT-I8160 on the O2 UK network!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Fast & simple phone unlocking
April 18, 2024

I am useless with anything technical & was going to take the phone to a shop to be unlocked but all I had to do was put in a few simple details & it was all done within 5 mins. Highly recommend

Date of experience: April 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Samantha Deacon,

Thank you so much for your wonderful review! We're thrilled to hear that your experience with unlocking your iPhone 11 was quick and hassle-free. Your recommendation means a lot to us.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your newly unlocked phone and the freedom it brings!

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Unlock/locked phone
September 25, 2023

Daughters phone was locked out on EE SIM, set her up with contract with sky, mobile unlocks service was fast and great communication via email on how to unlock phone over all took ten mins, start charge to check phone over was 11 pound and an additional 22 pound to unlock it would highly recommend, will use this site again if needed 5*

Date of experience: September 25, 2023
GB
1 review
0 helpful votes
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Unlocking my Samsung
April 26, 2024

I found the site online so I had my doubts. Surprisingly, the service was excellent. The process was seamless and straightforward. My phone was unlocked within a few clicks.

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mabweh Garang,

We're thrilled to hear that you had an excellent experience with our service and that everything went smoothly with unlocking your Samsung Galaxy S9. It's wonderful that our reviews online led you to choose us, and we're so happy that we could live up to those standards.

Enjoy the freedom of using your phone on any network, and should you need any further assistance in the future, don't hesitate to reach out to us. Your positive feedback is greatly appreciated!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Fast and easy
June 21, 2024

Very easy to navigate and very fast to activate. All steps explained clearly and no technical jargon to confuse you.

Date of experience: June 21, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Anthony,

Thank you for your feedback and for choosing our service to unlock your Huawei P30 Pro! I'm glad to inform you that your order status is "Unlock Complete" and your unlocking code is "4296202050807087."

If your phone doesn't prompt you to enter the unlock code when you insert a non-EE SIM card, a Remote USB Unlock will be required as indicated, which involves an additional fee. This scenario is outlined in our [[Refund Policy]] and will be shown in your status.

Feel free to proceed with entering the unlock code provided, and if you encounter any difficulties, we recommend exploring the Remote USB Unlock option.

Best regards,

Charlotte

Alabama
1 review
0 helpful votes
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IPhone unlocked from ATT
June 5, 2024

I was extremely skeptical at first due to the length of time it took to complete, but it worked as advertised so I'm glad.

Date of experience: June 5, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mark,

Thank you for sharing your experience! We're thrilled to hear that you were able to unlock your iPhone SE 2020 as intended. We understand that the process can take some time, and we appreciate your patience.

It's great to know that we could help you repurpose an old work phone for your son, ensuring you both stay connected without the need for a new device.

If you have any further questions or require assistance with anything else, feel free to reach out. We're here to help!

Best regards,
Charlotte

El Salvador
1 review
0 helpful votes
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Liberación de moto g stylus 5 g (2022)
August 6, 2024

La experiencia fue muy satisfactoria, El codigo de liberación melo enviaron en menor tiempo.
La verdad estoy muy satisfecha ya que puedo utilizar mi celular con cualquier compañia a quien en El salvador.

Date of experience: August 6, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hola Diana Carolina, ¡Muchas gracias por tus amables palabras! Nos alegra saber que tu experiencia de desbloqueo fue satisfactoria y que ahora puedes usar tu Motorola Moto G Stylus 5G con cualquier empresa en El Salvador. Su satisfacción es lo que buscamos y es fantástico saber que nuestro servicio cumplió con sus expectativas. Si tiene alguna pregunta o necesita más ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota

Canada
2 reviews
2 helpful votes
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They charge 14.99 USD to tell you they can unlock the phone, then you have to pay 86.99 USD for them to actually unlock it.
After 5 days they sent me a message saying they couldn't unlock the phone with the carrier but not worry because the phone will get unlocked. 3 days later they sent another email saying they couldn't do it because the phone is hardlocked. Wich is a lie and I have proof of this. I called the carrier and unlocked the phone under 20 minutes. They won't give me my money back.
They will reply inmmediately to a bad review but will take several emails to send back a threatening emails if you were to request your money back.
Please don't work with this company. It is a scam

Date of experience: May 9, 2023
GB
1 review
0 helpful votes
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Codes didn't work
November 19, 2023

Could not get my keypad up on the screen to enter the codes and then none of the email addresses were correct to contact them it cost me £36.99 for nothing

Date of experience: November 19, 2023
GB
2 reviews
0 helpful votes
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Not the price you see
November 14, 2023

Amazing unlocked my phone … took longer than states and more expensive witch is the let down as could've got it done cheaper and faster but did unlock phone in the end!

Date of experience: November 14, 2023
GB
2 reviews
0 helpful votes
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Not the price you see
November 14, 2023

Amazing unlocked my phone … took longer than states and more expensive witch is the let down as could've got it done cheaper and faster but did unlock phone in the end!

Date of experience: November 14, 2023
GB
1 review
0 helpful votes
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Quick and easy
August 22, 2024

Fast and quick easy to follow and great customer service...

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hello Mr. Simpson,

Thank you for your positive feedback! We're thrilled to hear that you found our service fast and easy to follow.

If you have any questions about unlocking your Huawei P20 Pro or need assistance with the codes, don't hesitate to reach out. We're here to help you every step of the way!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Smooth process
May 28, 2024

Smooth and simple process from A to Z. I was surprise that it took less than 5 minutes to complete data entry till payment process. Good job

Date of experience: May 28, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Kristaps,

Thank you so much for your kind words! We're thrilled to hear that you found the process smooth and quick. It's great to know that our services came recommended and that we could assist with unlocking your wife's phone. If you have any further questions or need additional support, feel free to reach out.

Best Regards,
Charlotte

GB
1 review
0 helpful votes
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2nd Time using this service
July 18, 2024

Very easy and user friendly. No concerns at all about the service user interface.

Date of experience: July 18, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Abiodun M Bolaji,

Thank you for your feedback! We're delighted to hear that you found our service user-friendly and straightforward. I'm glad to inform you that your order status is "Unlock Complete." Your iPhone 6 Plus should now be unlocked from the Vodafone UK network.

Should you encounter any issues, simply reconnect the phone to WiFi, turn it off and then on again. If you have any further questions or need assistance, please don't hesitate to ask.

Thank you again for choosing MobileUnlocks!

Best,
Charlotte

GB
1 review
0 helpful votes
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Is 6 day's reasonable?
August 20, 2023

Started on a Friday and imminent by Monday then finally unlocked on Wednesday. Seems a long time when other reviews say "quick " service. IPhone X from O2 to Vodafone.

Date of experience: August 20, 2023
Texas
1 review
0 helpful votes
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Great job
July 20, 2024

I needed to unlock my son phone and mobile unlock was fast.

Date of experience: July 20, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Thea Lorm,

Thank you so much for choosing MobileUnlocks and for taking the time to share your experience! We're thrilled to hear that you found our service fast and that you chose us based on our reviews. 😊

Your Samsung Galaxy S20+ 5G from AT&T USA is now officially unlocked! You can use the following codes to finalize the process:

- NCK: 7179253570602702
- MCK: 4136305715807928
- RGCK: 00000000
- ERGCK: 00000000

If you have any issues or need further assistance, please don't hesitate to reach out. Enjoy the freedom of an unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Payment.
July 13, 2024

The overall process was useful and worked effectively. It included an estimate time which was good.

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Daniel,

Thank you so much for your feedback! We're glad to hear that you found our process useful and effective. It's great to know that the estimated time and overall experience met your expectations.

If you have any further questions or need assistance, feel free to reach out. We're here to help ensure you have a smooth experience with your unlocked Huawei P30 Pro. Enjoy your unlocked device!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Quick and easy
July 21, 2024

Quick and easy

Very simple steps

Was completed within an hour!

Date of experience: July 21, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Alecia,

Thank you for your feedback and for choosing MobileUnlocks! I'm delighted to hear that your experience was quick and easy, and that your unlock was completed within an hour. We strive to provide a smooth and efficient service, so it's fantastic to know we met your expectations!

If you have any more devices that need unlocking or any other services, please don't hesitate to reach out. We're here to help!

Best regards,
Charlotte
MobileUnlocks Customer Support

Rhode Island
1 review
0 helpful votes
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Carrier unlock codes
January 6, 2024

I chose Mobile Unlocks because I did my research and it was one of the better ones that I had seen. Although it took over 4 days to get a code for my phone. But they did refund $60

Date of experience: January 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Josef,

Thank you for taking the time to give us feedback on your experience with Mobile Unlocks. I understand that it can be a bit inconvenient to wait for more than the expected time for the unlocking code. However, I'm glad to hear that our team was able to issue a $60 refund to accommodate for the delay.

I see your phone is a Galaxy A03s from StraightTalk USA and that you've completed payments for both the Eligibility Check and the Standard Unlock. Currently, your order status is "Awaiting Payment for Remote USB Unlock," which is necessary in cases where the phone doesn't prompt for an unlocking code with a non-StraightTalk SIM card.

Your initial attempt at unlocking through codes has indeed been addressed by providing the codes "1601512683424097 and 6193538672636294". If these haven't served the intended purpose because your phone did not prompt for a code, the next step would be the Remote USB Unlock service that you've been briefed about.

The team at Mobile Unlocks is committed to ensuring a positive outcome for your unlock request, and I encourage you to continue with the Remote USB Unlock process. If you need any help with this or have additional questions, feel free to reach out.

Thank you for choosing Mobile Unlocks, Josef. We look forward to assisting you further and getting your Galaxy A03s unlocked successfully.

Warm regards,
Charlotte