Overview
MobileUnlocks has a rating of 4.4 stars from 2,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
I was able to get an unlock code within 5 minutes of paying. Great service, thank you.
Thanks for the support and the amazing efforts of all I appreciate it.
Hi Lunabelle,
Thank you so much for your wonderful feedback! We truly appreciate your kind words. It’s great to hear that you found our service to be easy and efficient.
I'm glad to inform you that your unlock for the Samsung SM-A155F/N is complete, and you should be able to use the provided codes (NCK= 93709731 and MCK= 07024624) to unlock your phone. If you encounter any issues using the codes, please don’t hesitate to reach out for assistance.
Thank you again for choosing us, and if you have any more questions or need further support, I'm here to help!
Best regards,
Charlotte
At first I was sceptical but they did what they said and my phone was unlocked in just a few hours would absolutely recommend them to any one
Hi Roger,
Thank you so much for sharing your experience with us! We’re thrilled to hear that your iPhone 12 was unlocked successfully and within such a short time. It's great to know that our service met your expectations.
If you have any more questions or need further assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I have a phone from aliv and I have a btc sim and I was trying to get it unlocked to use the sim and I was very unsuccessful even while using this platform. I explained it but I have yet to get any good assistance.
Had a bit of trouble getting it to work (iPhone 11) but customer service replied so fast. They helped me throughout the process and we were able to resolve it in a few hours of back and forth
Hi Carlo,
Thank you for taking the time to share your experience. We're thrilled to hear that our customer service team was able to assist you promptly and help get your iPhone 11 unlocked successfully. It's great to know that the issue was resolved after a few hours of communication. We appreciate your patience and cooperation throughout the process.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Charlotte
Just perfect at your comfort i love this keep up may God bless you perfect job
Hi Dennis,
Thank you so much for your wonderful review! I'm thrilled to hear that you found our service easy, effective, and reliable. Your satisfaction means a lot to us!
If you have any further questions or need assistance with unlocking your Samsung Galaxy S10, feel free to reach out. We’re here to help!
Wishing you a fantastic day!
Best,
Charlotte
Didn't read it properly I'm guessing as had to pay twice!
But it was quick so that was a bonus.
Excellent guidance through all stages Excellent service many thanks
Dear Miss Ellis,
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and that a friend recommended us. It’s wonderful customers like you that make our work rewarding.
If you have any questions or need further assistance with your Samsung Galaxy S10 unlock, please don’t hesitate to reach out. We’re here to help you through the process!
Best regards,
Charlotte
It was a very simple step by step process, all from the comfort of your own home.
Hi Mohammed Zein Al-abdeen,
Thank you for your feedback! I'm glad to hear that you found the process simple and convenient. Your Samsung Galaxy A70 is now successfully unlocked, and your unlock code is 73682537. If you encounter any issues or need further assistance, please let us know.
Enjoy your newly unlocked phone!
Best regards,
Charlotte
Great service and easy to use and fast to unlock your phone
Hi Catherine,
Thank you for your kind words! We're thrilled to hear that you found our service easy to use and fast. It's always great when customers appreciate the work we do.
If you need any further assistance or have questions about your unlock experience, just let us know. Enjoy your unlocked iPhone XR!
Best,
Charlotte
I used mobileUnlocks service thinking they would provide a quick and easy service. They guaranteed that the phone would be unlocked (100%)
The bill was £11.99
On the same day a further bill was charged for £24.00
Two days went by...
Then they demanded another £40 because vodafone rejected the unlocking because the phone wasn;t purchased from vodafone, and required payment.
The phone was purchased from vodafone.
I didn't pay because this did not seem right.
I went to the trouble of contacting vodafone directly, and easily obtained an unloack code within 30 minutes FOR FREE
That's right. The code was easy to obtain and vodafone did not charge a penny for it.
Start to finish so easy put in my IMEI and the rest was plain sailing the codes came back nice and quick
Enter in to phone and hay presto phone unlock to all network well pleased
Thank you mobile unlock team
Hello Barry,
Thank you for taking the time to share your great experience with MobileUnlocks! We're thrilled to hear how smoothly the process went for you and that you're now able to use your Samsung Galaxy S7 with Vodafone. If you have any more phones to unlock or know anyone who does, we'd be more than happy to assist. Your satisfaction is our top priority!
Enjoy your newly unlocked device, and we look forward to serving you again in the future.
Best wishes,
Charlotte from the Mobile Unlocks Team
Fast and easy phone was locked to cricket unlocked in 7 days
Hi Ajianna,
Thank you for sharing your experience! We’re so glad to hear that your iPhone 14 Plus has successfully been unlocked from Cricket USA. It’s great to know the process was fast and met your expectations.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best,
Charlotte
Each stage costs more money, and it seems like I am waiting an eternity, I don't understand why, especially as I have had the phone from new and I have never had a contract on it, just pay-as-you-go, with O2, now I want to reactivate the phone onto giffgaff, which is part of O2, it is taking so long and costing so much money.
Hi Paul,
Thank you for reaching out and sharing your concerns. I understand it can be frustrating when the process takes longer than expected, especially with the added costs. I’ll do my best to clarify things for you.
It looks like you have already completed the Eligibility Check (£11.99) and made payments for both the Standard Unlock (£48) and the Remote USB Unlock (£86.99). These steps are essential in our unlocking process and we're committed to transparency, detailing all costs upfront on the checkout page. As for the time it's taking, please rest assured that your unlock for the Galaxy Fame S6810 is 54% complete and we anticipate completion within the next 32 hours.
The duration and the steps required are part of our unlocking service which aligns with industry standards, and even though the phone was on a pay-as-you-go plan, the unlocking process remains the same. Our goal is to provide you with a positive outcome and we are working diligently to get your phone activated on giffgaff.
We appreciate your patience and look forward to having your phone unlocked very soon.
Best regards,
Charlotte
Well I followed their instructions and it didn't work so they asked me take video of inputting inlock number and they said I had not done hard reset then set a ideo which I followed to the letter still says unsuccessful asked for my money no refund received and no further communication
I didn't have a clue how to do this, and spent more time trying to work out the necessary information about the phone than the unlocking process took.
Hello Mr. Paterson,
Thank you for taking the time to leave a review and share your experience. We're delighted to hear that you found our unlocking process straightforward and the instructions clear.
We hope you are enjoying the freedom of using your Samsung Galaxy J3 with the network of your choice. If you have any further questions or need assistance with your unlocked device, please don't hesitate to reach out.
Wishing you the best with your unlocked phone!
Warm regards,
Charlotte
The service was just as described. I'm so happy that I was able to unlock my s24 ultra. No complaints. I can say that I absolutely 100% trust this site.
Dear Eddie Tanner,
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience unlocking your Samsung Galaxy S24 Ultra with us. Your trust is incredibly valuable, and we're committed to maintaining that trust by providing reliable and efficient service. Should you need any further assistance or have any more devices to unlock in the future, please don't hesitate to reach out.
Enjoy the freedom of your unlocked device!
Warm regards,
Charlotte
They are scamming with there client and not unlocking phone and demanding more money to unlock, if sent more money then they demand more money and if we require refund then they block me, fraudulent people beaware to use this website. At the time of unlocking you people didnot mentioned that these are standard unlocking or or thing else you people only told submit 50 dollar fee of unlocking and after that you people demanding more 300 dollar for unlocking at the time of receiving of 50 dollar you people told me no further amount will be demand and its final final amount for unlocking. Your website is a big cheater or frauds with there customers.
Refund my money back.
From last 1 month you people work on resolution of refund but still no response and blocked me from live support.
Hello Khurram Iqbal,
We're genuinely sorry to hear that you've had a frustrating experience with our unlocking service. I deeply appreciate you bringing this matter to our attention and understand how important it is to have clear and upfront communication about the service you're receiving.
You mention that there have been unexpected requests for additional payments, and I want to address this right away. As per the service description on our website and terms provided on the checkout page, all phones initially undergo an Eligibility Check, for which you paid $14.99. If eligible, a Standard Unlocking Payment follows, and you've completed this as well with a $50 payment.
Your order status indicates "Awaiting Payment for Premium Service." This extra step is sometimes necessary when an iPhone doesn't meet specific standard criteria for unlocking, which should also have been disclosed during checkout. However, I completely understand that any additional costs should have been made clear from the beginning.
While it is not possible to provide a refund for the Eligibility Check or the Standard Unlock as detailed in our terms since these services have already been provided, I want to ensure that we resolve this together in a manner that restores your faith in our service.
Our team is committed to addressing these concerns and delivering the quality service you expected when you chose us. I would really appreciate the opportunity to review your case details further and help reach a resolution. You are a valued customer, and we want to make sure you walk away satisfied.
Please respond with your order number so I can look into this personally, and ensure we provide you with prompt assistance.
Best regards,
Charlotte
Tenía un gran problema para desbloquear mi s22 ultra, decidí confiar en MobileUnLocks y resultó ser una maravilla, recomendable 100% servicio rápido y eficaz
Hola Michele, ¡muchas gracias por tus amables palabras! Nos alegra saber que consideraste que nuestro servicio es rápido y eficiente, y realmente agradecemos tu recomendación. Si tienes alguna pregunta o necesitas más ayuda para desbloquear tu Galaxy S22 Ultra, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Was easy at first pay £11 for unlock within 30mins. Paid. Then it will take up to 5days and you have to pay a further £26. After a couple more days we are having a problem with EE unlocking your phone so will have to get in touch with manufacturers so now up to 10days. Following day manufacturers can't unlock now we will give you your money back on a voucher to put towards our field technician who charges £56. You will have to plug your phone into a computer (which I don't have one)and go online for him to unlock your phone. Sent an email back to Jody who wrote the previous email to me and been ignored and they haven't been In touch since. To me I seems like it a complete scam and would NOT RECOMMEND using to anyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mrs. Goddard,
Thank you so much for your wonderful feedback! We're thrilled to hear that you received your unlock code quickly and experienced great service. Your satisfaction means a lot to us, and we appreciate you choosing our website based on our reviews. If you need any further assistance or have questions about using your code, just let us know! We're here to help.
Best regards,
Charlotte