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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Nicaragua
1 review
0 helpful votes
Follow Freddy A.
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Excelente Servicio, 100% Funcional
August 12, 2024

Al principio estaba dudoso respecto al servicio, pero ahora estoy muy contento con los resultados, 0 dudas. Mi teléfono fue desbloqueado sin problemas a los tres días; el seguimiento del servicio es muy informativo y el servicio al cliente es ágil y efectivo. 100% recomendado, funciona en su totalidad...

Date of experience: August 12, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hola Freddy, ¡muchas gracias por tus maravillosos comentarios! Me alegra saber que tu Motorola XT2425-1 se desbloqueó correctamente y que consideraste que nuestro servicio fue eficiente e informativo. ¡Tu recomendación significa mucho para nosotros! Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono recién desbloqueado! Saludos, Charlotte

Texas
1 review
0 helpful votes
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Short and stress free
June 24, 2024

Was getting frustrated, but only took two days letting me know on when it will be ready, was scared that AT&T was a valid declining away

Date of experience: June 24, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Jesus Pedraza,

Thank you for your feedback! I’m glad to hear that your unlock is complete. I understand how the process can seem a bit daunting and frustrating, especially when waiting for completion.

Just to clarify, you've successfully gone through both stages: the Eligibility Check and the Standard Unlock, totaling $78.99. It's great to hear that it only took two days to unlock your iPhone 11 from AT&T USA.

If you still have concerns or need further assistance, feel free to reach out. We’re here to help ensure you have the best experience possible!

Best regards,
Charlotte

California
1 review
0 helpful votes
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Excellent service
August 29, 2024

Easy to use and efficient in the process. Would recommend!

Date of experience: August 29, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Hi Juan Manuel,

Thank you for your positive feedback! We're thrilled to hear that you found our service easy to use and efficient. Your recommendation means a lot to us!

If you have any questions or need further assistance with your unlock, feel free to reach out. We're here to help!

Best regards!

GB
1 review
0 helpful votes
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Good but...
June 4, 2023

Provided a good service and got the job done. My only complaint would be a lack of transparency with the pricing.
I paid an amount to find out who the phone was locked to. (It was an unlocked phone originally and had become locked.)
I then got a figure for unlocking it, which turned out to be a fee to check it could be unlocked. Then got a further fee to actually unlock it.
I probably would have paid this if I'd have known upfront, but instead had to google around to make sure I wasn't being scammed.

Date of experience: June 4, 2023
GB
1 review
0 helpful votes
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I purchased a second hand phone for a relative but it was locked to the network the family used. Thank goodness for this service. It was quick, efficient and safe. I would definitely recommend.

Date of experience: April 23, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello!

Thank you so much for your wonderful feedback. We're thrilled to hear that our service met your needs and that you found it quick, efficient, and safe. It's great to know you would recommend us to others. Your positive experience is exactly what we strive for!

If you or your family need any more help with mobile phone unlocking in the future, please don't hesitate to reach out.

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Mobile WiFi device unlocked
April 23, 2024

Great service and always keeping you updated with the progress. No question is too silly to ask with prompt service. I would recommend them to all friends and family. Thank you

Date of experience: April 23, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello! Thank you so much for taking the time to share your positive experience with our service. We're thrilled to hear that you found our updates and customer service helpful and approachable. We greatly appreciate your recommendation to your friends and family—it's the highest compliment we could receive. If you ever need our help again in the future, remember we're just a message away. Thanks again!

GB
1 review
0 helpful votes
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Okay
May 14, 2024

It was okay paid more than expected. Paid £12 for what i thought was unlocking my phone but no it was only for the phone check. Then i needed to pay additional cash which was dissapointing for not getting notified that the £12 was only some phone check. After i payed it said it works immidiately but it didnt. Needed to wait for 1hour+. I thought i got scammed.

Date of experience: May 14, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Mr. Tolog,

Thank you for sharing your feedback with us. I'm truly sorry to hear that there was some confusion regarding the costs and process involved in unlocking your iPhone 15 Plus from Vodafone UK.

I understand that you were expecting the initial £11.99 payment to cover the full cost of the unlock, when it was actually for the Eligibility Check as outlined on our checkout page prior to purchase. Our process involves this initial eligibility check to ensure that your phone can indeed be unlocked, followed by the actual unlocking service, which was the subsequent £26 payment.

As for the wait time, while most of our unlocks are completed within the timeframe estimated on our website, occasionally it may take a little longer. I apologize for any inconvenience this delay might have caused. Rest assured, it's not our practice to offer anything less than a transparent and efficient service. Your order status indicates "Unlock Complete," which confirms that the service has been successfully provided.

We value your questions and want to ensure you have all the information you need. If there are additional questions you have or clarifications needed, please do not hesitate to reach out. Our team is here to help you every step of the way.

Thank you for choosing MobileUnlocks, and we hope that despite the initial confusion, you are now enjoying the full benefits of your unlocked phone.

Best regards,
Charlotte

Texas
1 review
0 helpful votes
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*RIP OFF* Be careful of this con! They will bait and switch up and DOUBLE the price for a Iphone SIM unlock service! I read $28.99, sent my card, then a window pops up saying "to complete the order, you must pay $45 more dollars" more then DOUBLE the advertised price! STAY AWAY FROM THESE CROOKS

Date of experience: April 8, 2023
Thailand
1 review
0 helpful votes
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It works!
May 29, 2024

I had my iPhone unlocked by this site it took some time I had a over due bill for 500$ and they brought it down to 200$ I am very happy will be doing my Samsung as well 😁

Date of experience: May 29, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mehdi Golmohamady,

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and that we were able to help bring down your bill significantly. We're glad the process worked out well for your iPhone 15 Pro Max, and we can't wait to assist you with unlocking your Samsung device next. 😊

If you have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
Charlotte from mobileunlocks.com

Ireland
1 review
0 helpful votes
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I found the website very easily and it explained to me the process of unlocking and it took me less than 10 min to unlock my phone.

Date of experience: June 28, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Adam,

Thank you so much for your positive review! We're thrilled to hear that you found our website easy to use and that the unlocking process for your iPhone 14 with Vodafone Ireland was quick and straightforward.

Your satisfaction is our top priority, and it's wonderful to know that our service met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
Charlotte

Austria
1 review
0 helpful votes
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Schnell und gut
November 8, 2024

War etwas skeptisch aber nach 1 Tag einsperrung des IPhone6s doch begeistert,
Würde ich wieder machen

Date of experience: November 8, 2024
Customer Service R. MobileUnlocks Rep
6 months ago

Hallo Robert, vielen Dank, dass Sie Ihre Erfahrung mit uns teilen! Wir freuen uns, dass Sie vom Service zum Entsperren Ihres iPhone 6S beeindruckt waren. Unser Ziel ist es, unseren Kunden stets ein reibungsloses und zufriedenstellendes Erlebnis zu bieten. Wenn Sie weitere Fragen haben oder in Zukunft Hilfe benötigen, können Sie sich jederzeit an uns wenden. Wir freuen uns darauf, Ihnen wieder helfen zu können! Beste Grüße, Charlotte

GB
1 review
0 helpful votes
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Quick but expensive
September 7, 2023

I came across this offer via google search engine. Initiall offer was for £6.99 and when I add the phone detail quote raised to £11. I paid for the service just to beeing informed that i am actually paying not for unlocking but for checking/verification service. Unlocking cost - £26, so I paid £37 as there was no option to get rufund for verification service. It is not clear of what are you paying for and initial illusory quote is far away of true cost.

Date of experience: September 7, 2023
Romania
1 review
0 helpful votes
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Mobile unlocks
May 12, 2024

At first i was very skeptical about this service. But then, I was surprised with the professionalism and speed with which my was unlocked.
I recommend it! :)

Date of experience: May 12, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Dear Andreea Rece,

Thank you for taking the time to leave us a review. We're thrilled to hear about your positive experience with our unlocking service! Your recommendation means a lot to us, and we're happy that we could assist you swiftly and professionally. If you need any further assistance or have any more questions in the future, please don't hesitate to reach out.

Best regards,
Charlotte

Brazil
1 review
0 helpful votes
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Genius
August 27, 2024
Updated review

IPhone 14, it was fully unlocked, it took 7 days to wait, very good, I loved it

Date of experience: August 27, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Hi John,

Thank you so much for your positive feedback! We're thrilled to hear that your iPhone 14 was fully unlocked and that you loved the experience. It's great to know that everything went smoothly for you within the 7-day timeframe. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!

Best regards,
Charlotte


YES, VERY GOOD
August 14, 2023
Previous review

YES, VERY GOOD

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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IPhone 11 unlock
July 22, 2024

A quick and simple method to unlock your phone. Transparent and fast transaction. Thank you.

Date of experience: July 22, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi R.p. Lechun,

Thank you so much for sharing your positive experience with MobileUnlocks! We're thrilled to hear that you found our service quick, simple, and transparent. It's great to know that Google and other positive opinions led you to us, and even better that we didn't let you down.

If you have any other devices that need unlocking in the future, or if you have any questions, feel free to reach out. We appreciate your business and your kind words.

Best regards,
Charlotte

Arizona
1 review
0 helpful votes
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Good job..
June 26, 2024

It takes a day to unlock but worth it. I try two sims my local/other mobile company and international sim and it works

Date of experience: June 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Carlos Sotelo,

Thank you for sharing your feedback! I'm delighted to hear that you had a positive experience with the unlocking service and found it worth the wait. Your comment about trying both local and international SIMs to verify the unlock is especially helpful.

If you have any other questions or need further assistance, please feel free to reach out. Enjoy your unlocked Galaxy S23 Ultra!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Phone unlocked
August 28, 2024

Managed to unlock my iPhone 11
But it did take a while

Date of experience: August 28, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Hi Fayaz,

Thank you for sharing your feedback! I'm glad to hear that your iPhone 11 has been successfully unlocked. We do strive to provide accurate timeframes, but sometimes things can take a bit longer than expected.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We're here to help!

Best,
Charlotte

Albania
1 review
0 helpful votes
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Iphone 13 unlocked from AT&T USA
June 6, 2024

This is the best website for iphone unlocking I have ever try.Finally I managed to unlock my iphone 13 from AT&T USA and now my phone is fully unlocked so I can use it with every sim card.

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Florian,

Thank you so much for sharing your positive experience with us! I'm thrilled to hear that you successfully unlocked your iPhone 13 from AT&T USA and can now use it with any SIM card. It's great to know that you found our service to be trustworthy and effective.

If you have any other devices you need unlocking in the future or any questions, please don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

Bulgaria
1 review
0 helpful votes
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Tundzhay
May 7, 2024

Very quick and quality job. Great service and very easy for everyone. Thank you very much.
I highly recommended this site for unlocking your devices without going to phone service.

Date of experience: May 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Tundzhay,

Thank you so much for your positive feedback and recommendation! We're delighted to hear about your great experience with our service and that you found it quick, quality-driven, and user-friendly. If you ever need assistance in the future or have any further questions about your Samsung Galaxy A70, we're here to help.

Enjoy your unlocked device, and we look forward to serving you again!

Warm regards,
Charlotte

Australia
1 review
0 helpful votes
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Excellent support
August 27, 2024

Very reliable service. Excellent support. Thank you very much.

Date of experience: August 27, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Hi Miraj,

Thank you so much for sharing your positive feedback! We're thrilled to hear that you found our service reliable and our support excellent. It’s wonderful that the reviews helped you choose our service to unlock your iPhone 13 Pro.

If you have any more questions or need assistance as you complete the unlocking process, feel free to reach out. We're here to help!

Best,
Charlotte