Overview
MobileUnlocks has a rating of 4.4 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
I thought it was an excellent service, I waited but it was worth it, I really recommend it, it is a very good service, they solved my unlocking problem safely and responsibly, thank you very much.
I came across mobile unlocks from an internet search. From start to finish my phone was unlocked within about 20-30 minutes. The progress was easy to follow. I Would recommend.
Hi Hannah,
Thank you so much for taking the time to leave a review! We're thrilled to hear that your iPhone 11 was unlocked swiftly and that you found the process straightforward. It's great to know that you would recommend our service.
Don't hesitate to reach out if you need any more assistance in the future. We're here to help!
Warm regards,
Charlotte
Service was fast and easy. It took 3 days to unlock the phone and it works perfectly
Hi Jessica,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast and easy, and that your Galaxy S22 Ultra 5G is working perfectly now. We truly appreciate you choosing us based on our reviews!
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best,
Charlotte
Bought an iPhone second hand and didn't realise it was locked: thank fully unlocked within 30 mins from point of payment. Can't fault it!
Dear Ellie,
Thank you for your review! We're thrilled to hear that our service met your expectations and that your iPhone 11 was unlocked swiftly. We always strive to provide quick and efficient service at a competitive price, so it's wonderful to know we succeeded in your case.
Should you have any further questions or require additional assistance, please don't hesitate to reach out. We appreciate your feedback and choice to use MobileUnlocks.com.
Best regards,
Charlotte
Hello M L Setter!
Thank you so much for your positive feedback! We're thrilled to hear that you were happy with the service and that we could quickly unlock your daughter's phone. It's great to know that our good reviews helped you make your decision.
If you have any questions or need assistance in the future, please feel free to reach out. We’re here to help!
Best regards!
Waited a little over 40 hours because they had to go to manufacturer but I got my unlock codes and I'm good
Hi Christine,
Thank you for your feedback and patience throughout the process! I'm glad to hear you received your unlock codes and that everything's good now. If you need any further assistance, feel free to reach out.
Best regards,
Charlotte
At first it seemed like this was going to be expensive but in all honesty the speed of the service without having to leave the home offset this. 100% recommend.
Hello Robert,
Thank you for taking the time to share your feedback, and I'm delighted to hear that you were pleased with the speed and convenience of our service! It's fantastic that you would highly recommend us - customer satisfaction is our top priority.
Should you need any further assistance or have any more questions about your phone's unlocking process, please don't hesitate to reach out. We're here to ensure that your experience remains positive, and we look forward to serving you again in the future.
Warm regards,
Charlotte
A complete con, an expensive rip off, will gladly tell everyone not to use your company & to seek other means, by going into the shops or finding another option!
Hello Alexander,
I'm really sorry to hear that you're displeased with our services. From what you’ve mentioned, it seems there may have been some confusion regarding our pricing. We're transparent with our costs, and any associated fees for our services are outlined during the checkout process for your review before making any payments.
I understand you chose us for the initial eligibility check fee of £7.99. I'd like to clarify that the £11.99 you paid was for the Eligibility Check to ensure your Huawei P30 met all the necessary criteria for unlocking from the EE UK network. Subsequently, the £26 was for the Standard Unlock service to generate the unlocking codes for your device.
I see that your order status is "Unlock Complete", which means the unlocking process should now be finalized. Your unlock codes are "8756573932540080", and you should be able to use them to unlock your phone. However, if your phone is not prompting for an unlocking code when a non-EE SIM card is inserted, we have the alternative of a Remote USB Unlock service available to assist you further.
We truly value your business and our goal is to resolve this situation to your satisfaction. It would be great if we could guide you through the unlocking process or offer you the necessary Remote USB unlock service if required.
Thank you for your patience, and please let us know how we can assist you further in achieving a successful unlock for your phone.
Warm regards,
Charlotte
When will I be able to unlock my phone & use it, I've paid & nothings happened?
Could find the network my phone was blocked into. Even if they told me taht codes was found if I paid extra. At this end the several codes send after 3 days didn't unsimlock my phone.
I couldn't find a way to get reimbursed.
Finally I've got my phone activated with this service.
It takes time a bit but this is a good service.
Hello Sumire Tamura,
Thank you so much for sharing your positive experience with us! We're thrilled to hear your phone has been successfully unlocked. We understand that the process can take some time, and we're glad to know you found our service effective due to the family recommendation. Your feedback motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, feel free to reach out.
Enjoy your unlocked iPhone SE 2020!
Best regards,
Charlotte
My wife swapped provider and got a new sim. The sim wouldn't work and I was told to go back to my old provider. The old provider were no help at all sending me back into the shop who would then say I need to speak to help support. I was then sent to Samsumg who explained that it needs to be the provider. The old provider was no help at all so I used this service. Within 48 hours the mobile was unlocked and new sim worked. Great service
It said it was would take 3 days but it took less than 5 hours for the phone to get unlocked. Great service. Highly recommended
Hi Laura,
Thank you for your positive feedback! We're thrilled to hear that you had such a quick and smooth experience with unlocking your iPhone XR. 🤗
If you have any other devices that need unlocking or any questions in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
I've used this company to unlock a number of phones and it's really easy to do, quick and reliable. I would recommend to anyone wanting their phone unlocked quickly and easily.
Hello Mrs. Brown,
We're absolutely thrilled to hear that you've had a positive experience with us in unlocking your phones and we sincerely appreciate your recommendations! It's our goal to provide a swift and straightforward service, and we're glad to have met your expectations.
If you, or anyone you know, ever needs assistance with unlocking a phone in the future, we're here to help. Thank you for choosing our services and for taking the time to share your experience.
Warm regards,
Charlotte
Customer Review Team at Mobile Unlocks
I check eligibility status 6 months ago wasn't sure if it would work or if I really wanted to unlock it long story short I did decide to do so and the process was quick and easy
Hello Tashaun,
Thank you for sharing your experience with us! We're pleased to hear that you found the unlocking process for your Galaxy Z Flip5 quick and easy. Your decision to move forward with unlocking your device after checking its eligibility is greatly appreciated, and we're glad that you chose MobileUnlocks after hearing about us online.
If you need any further assistance or have additional questions about the service or your phone's functionality post-unlocking, feel free to reach out. We hope you enjoy the freedom of using your phone on any network!
Best regards,
Charlotte
I had simple instruction to follow from how to pay to how my mobile 📱 would be unlocked to any network.
Hassle free and all done within an Hour.
Highly recommend 👍
Hello Karen,
Thank you so much for taking the time to leave a review! We're absolutely delighted to hear that the instructions were clear and the unlocking process for your iPhone 11 was hassle-free and swift. It's great to know that everything was completed within an hour. Your recommendation means a lot to us.
Should you need any further assistance or have any more questions in the future, we're here for you.
Wishing you a wonderful experience with your now-unlocked phone!
Warmest regards,
Charlotte
I will never ever recommend anyone to MobileUnlocks. You guys are scammers. You stole my hard-earned money through dubious means. You appear cheap only to lure people and scam them later.
Hello Dickson,
I'm truly sorry to hear about your dissatisfaction with our service. I assure you that our intention is to provide a transparent and effective unlocking solution to our customers. Our pricing is outlined clearly before any payment is required, and we do require an Eligibility Check followed by an Unlocking Payment, as detailed on our website.
I can see that your iPhone 8 Plus from NetOne Zimbabwe has been successfully unlocked, and we hope that you can now enjoy the freedom of using your phone with any network.
If there's any confusion or something specific that you're unhappy with, please let us know, and we will be more than happy to clarify or assist you further. Your experience is important to us, and we want to ensure you're satisfied with the service you've received.
Thank you for reaching out to us.
Warm regards,
Charlotte
Desbloquean el teléfono pero no está claro lo que tienes que pagar en total antes de comprometerte a todo el pago
Hola, Jose Ferrer: ¡Gracias por tu comentario! Entiendo que el proceso de pago puede ser un poco confuso. Ya has realizado dos pagos: 26,99 € por la verificación de elegibilidad y 73 € por el desbloqueo estándar, lo que eleva el total de pagos a 99,99 €. Todos los costos se detallan al finalizar la compra, incluidos los posibles cargos adicionales si tu dispositivo requiere un servicio premium. Parece que el estado de tu pedido muestra "Desbloqueo completo", lo que significa que el proceso se ha realizado correctamente. Si tienes más inquietudes o preguntas, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Tried twice to unlock my phone and took days not good service
Hi Wendy,
Thank you for sharing your experience and I'm truly sorry to hear that you had difficulties with our service. I understand it can be frustrating when your phone isn't unlocked in the expected timeframe.
I see that your order status is "Unlock Complete" for your iPhone 7 with Telus Canada. If your phone still appears locked, please try the following steps to complete the process:
1. Make sure your iPhone is connected to WiFi.
2. Turn off your phone and then turn it back on. This should refresh the unlock status.
If you’re still experiencing issues after trying this, please let us know, and we’ll look into it right away to ensure your phone is properly unlocked. We're here to help you and want to make sure everything works perfectly for you.
Thank you for your patience and understanding.
Best regards,
Charlotte
My iPhone was bought on simple mobile plan, it was like specifically locked and for use on simple mobile. Idk there was some specific issue with it and the SIM was locked. However this service did seem to work and even though it cost like $90 it does work. They made me do two payments even though they weren't clear about it at first. So that part felt kind of scammy. And the first time they did it, it did not work however customer service followed up and the second time it did work. So overall I was able to get my SIM unlocked on iPhone due to this service. So yes it does work. But there are two payments one of around $30 and one of $60. Also it took like a week for the whole process. So don't think it will work right away. Cause it takes some time. But it does work.
I was worried after reading reviews saying it was a scam. Turns out this isn't a scam withIn 15 minutes my sons phone was unlocked and working. Amazing service affordable and happy.
Hello Carley,
We're truly thrilled to hear about your positive experience with our service and speedy unlock of your son's phone! It's wonderful to know that we were able to assist you efficiently and affordably. If you or your friends and family need our services again in the future, please don't hesitate to reach out.
Thank you for choosing us and for taking the time to share your satisfaction. Your review means a lot to us, and we're here to help whenever you need us!
Best wishes,
Charlotte
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Manuel,
We're thrilled to hear that you're pleased with our unlocking service and that we were able to assist you in a safe and reliable manner. Thank you so much for your patience throughout the process and for your kind recommendation. Our team is dedicated to delivering quality service and your positive feedback means the world to us. If there's anything more we can do for you in the future, don't hesitate to reach out.
Warm regards,
Charlotte