business logo of MobileUnlocks

MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
604
value
125
shipping
85
returns
97
quality
2,202
This company responds to reviews on average within 5 days

Instant Feedback

8,297 reviews
How would you rate MobileUnlocks?
grey star
grey star
grey star
grey star
grey star
Spain
1 review
1 helpful vote
Follow Alfonso F.
Unfollow Alfonso F.
Send Message
Share Review
Report Review

Be careful
March 16, 2024

The price you pay It IS only a confirmation that your mobile phone IS able to be free. After they Will request another payment of 51€ to proceed with the unlock code. This IS 3-4 times expensive than all other webpage and you get confuse because the price they offer you is not the final price. Becarefull with this webpage

Date of experience: March 16, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Alfonso Ben,

Thank you for taking the time to share your feedback. I understand your concerns regarding the payment structure and I would like to clarify a few things to help resolve any confusion.

You’ve successfully made a payment of €13.49 for the Eligibility Check on your Nokia 2720a-2 from Orange Spain. This step verifies that your phone can indeed be unlocked. As outlined on our checkout page prior to purchase, after the Eligibility Check, there’s an Unlocking Payment that's required to proceed with the actual unlocking service.

The cost of the Eligibility Check and the final unlocking fee are segmented to ensure that your handset is eligible before any additional commitments are made.

While there are different levels of service and pricing across various websites, our aim is to supply a reliable and official service that complies with all relevant laws and network regulations.

We appreciate your business and would like to encourage completing the process with the final unlock payment of €51, as your order is now at the stage of "Only paid for Eligibility Check, awaiting Unlocking Payment".

Our team works diligently to ensure a positive experience and we assure you of our commitment to helping you unlock your phone. If you have any further questions, please don’t hesitate to reach out.

Warm regards,

Charlotte

GB
1 review
0 helpful votes
Follow Nik H.
Unfollow Nik H.
Send Message
Share Review
Report Review

Quick phone unlock
June 6, 2024

Upon getting a phone for my son, I didn't realise his sim would not work in it. I was recommended MobileUnlocks and it was a very simple process. It was all done quickly and without leaving my house!

Date of experience: June 6, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi N C Hughes,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that the unlocking process for your son's phone was smooth and convenient. We're glad to have been of help and that you found our service quick and efficient.

If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow George M.
Unfollow George M.
Send Message
Share Review
Report Review

IPhone unlock
August 7, 2024

So easy and straight forward and all done within a hour

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi George,

Thank you so much for your feedback! I'm glad to hear that the unlocking process was easy and quick for you. It’s great to know we could assist you effectively with your iPhone 12 Pro.

If you have any further questions or need assistance with using your unlocked phone, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
Follow michael O.
Unfollow michael O.
Send Message
Share Review
Report Review

Hidden costs and took a long time.
July 4, 2023

Web page made it seem so quick and simple. It was not clear the initial cost was only a feasability test and there was more most once it was approved which it is unlikely it would not have been.
Then after the initial cost and advert saying as little as 15 minute unlocks mine took over a week. I realise this is not all there fault but they say they respond to all messages of which I sent two and got no replies.
Beware of the Costs and time involved as it turns out this probably would have been cheaper and quicker through a high street shop.
It was sorted so thank you in the end though.

Date of experience: July 4, 2023
GB
1 review
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Send Message
Share Review
Report Review

Verging on a scam
August 5, 2023

Yes, my iPhone was successfully unlocked by this company. However, if not read very carefully, you end up paying over £40 instead of paying the £11 that you may think is the total cost. Seemingly, the £11 was only to find out if the phone was legitimate and COULD be unlocked! Another £30 was subsequently required to do the actual unlocking. At some point, there was a reminder that your phone could be reported and blacklisted. However, there was also suggestion that a nice review would be rewarded by a £10 credit to my card. On reflection, there is a far easier and cheaper way to unlock my phone but didn't think of it at the time. I should have just registered a free PAYG sim and paid for a month on cheapest PAYG, then asked O2 to unlock it free of charge.

Date of experience: August 5, 2023
New Jersey
1 review
0 helpful votes
Follow Jack W.
Unfollow Jack W.
Send Message
Share Review
Report Review

Quck process
June 25, 2024

The unlock process worked pretty well. Even though the site initially said 7 days, after a little troubleshooting it was done in 1 day.

Date of experience: June 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Jeffrey,

Thank you so much for taking the time to leave a review! We're thrilled to hear that the unlock process went smoothly for you and was even completed quicker than expected. Your positive feedback about our site's reputability and consistent pricing is greatly appreciated.

If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your newly unlocked iPhone SE 2020!

Best regards,
Charlotte

GB
1 review
1 helpful vote
Follow Dave Y.
Unfollow Dave Y.
Send Message
Share Review
Report Review

I contacted mobileunlocks.com about unlocking my mobile just had to give Make Blackberry, model curve 8520, phone IMEI number and within 5 mins had the unlock code for my phone. Followed instructions and inserted unlock code and in less than 5 mins my phone was unlocked. If I ever require to unlock a phone again I will certainly use this site again and I will also recommend to any body wishing to have their phone unlocked

Date of experience: December 13, 2013
GB
1 review
0 helpful votes
Follow Bob B.
Unfollow Bob B.
Send Message
Share Review
Report Review

Samsung galaxy
May 9, 2024

This unlock took a bit of time, at first was sceptical about it working, after paying. It may seem expensive, almost a week the codes came through it worked,can only say many thanks 😊

Date of experience: May 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello R Sycamore,

Thank you for taking the time to leave a review. We're thrilled to hear that the unlock code we provided worked and that you're pleased with the outcome, despite the initial skepticism and wait time.

We understand that the need for multiple payments can come as a surprise. As explained on our checkout page, the unlocking process involves a necessary Eligibility Check followed by the actual Unlocking Payment. We're glad you found our pricing reasonable, and we appreciate your patience throughout the process.

Should you need assistance with any future unlocks or if you have any questions, we're here to help. Enjoy the freedom of your unlocked Samsung Galaxy A5!

Best regards,
Charlotte

Grenada
1 review
0 helpful votes
Follow Miss K.
Unfollow Miss K.
Send Message
Share Review
Report Review

Very quick and genuine unlocking service
August 13, 2023
Updated review

Is this a scam!? Was my 1st question because it felt too good to be true. However my phone qas unlocked after completing 2 stages of the process. I am very happy with the immediate code to unlock amd access to my digicel sim card. Thank you

Date of experience: August 13, 2023

Is this a scam!?
August 8, 2023
Previous review

Is this a scam!?

Date of experience: August 8, 2023
GB
1 review
0 helpful votes
Follow Brett B.
Unfollow Brett B.
Send Message
Share Review
Report Review

Great service
August 7, 2024

Great service fast efficient and effortless would certainly recommend

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Brett,

Thank you so much for your kind words! We're thrilled to hear you found our service fast and efficient. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked iPhone 6 Plus!

Best regards,
Charlotte

GB
1 review
0 helpful votes
Follow neill B.
Unfollow neill B.
Send Message
Share Review
Report Review

I was robbed
July 20, 2023
Updated review

Took my money and didn't unlock my phone. Ad starts with unlocks from £7.99, they charged me £38 and couldn't do it, refused to refund me anything claiming I was made aware of something that wasn't even mentioned on there site then they stopped replying to my emails. I'd give them minus 10 stars if it was possible. In my opinion untrustworthy and unscrupulous

Date of experience: July 20, 2023

It was easy to purchase, did it work though?
July 11, 2023
Previous review

It was easy to purchase, did it work though?

Date of experience: July 11, 2023
GB
1 review
0 helpful votes
Follow D Q.
Unfollow D Q.
Send Message
Share Review
Report Review

Unblock
May 12, 2024

Used the service to unblock my wife's phone
A bit sceptical at first when first payment was made then asked for another payment alarm bells rang but I did it and every was explained to me after I asked about payments
Didn't take long to do easy to understand
Would use again

Date of experience: May 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello D Grimes,

We're glad to hear that you were satisfied with the service and found the process easy to understand. It's not uncommon to be cautious when additional payments are involved, but as you've experienced, we strive to be transparent and provide all cost details on the checkout page before purchase. Your wife's phone required an Eligibility Check (£11.99), followed by the Standard Unlock payment (£26), both of which are standard steps in our unlocking process.

If you need any further assistance or have any more questions, feel free to reach out. We appreciate your trust in us and we're here to help anytime you need our services again.

Best regards,
Charlotte

Virginia
1 review
0 helpful votes
Follow May L.
Unfollow May L.
Send Message
Share Review
Report Review

There was additional payment
August 8, 2023

There was an upfront payment, but after verification, there was a higher second payment that I was initially unaware of. It should be put up front the total cost. It also took 2 days before the phone was unlocked.

Date of experience: August 8, 2023
Albania
1 review
0 helpful votes
Follow Gjovani Y.
Unfollow Gjovani Y.
Send Message
Share Review
Report Review

This works 100%!
June 5, 2023

My phone was locked to the carrier due to phone not being paid off and I knew that from the start. I had to pay for premium but I wish I could pay for premium to start and not waste 2 days to get to premium payment. I emailed the company 2 times and they they responded within a few hours saying don't worry it will be done. I did not think it would work and thought this was a waste of time and a scam as the estimated time was not moving in real time. Woke up one morning knowing I had 4 more days to go per the ETA the night before and it said phone unlocked! Tried the other carrier sim and phone was in fact unlocked. Be patient with the process because it will work, it worked for me at least.
Was a little pricey but I'm still happy with the end result.

Date of experience: June 5, 2023
GB
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Send Message
Share Review
Report Review

Not cheap but easy
September 5, 2024

Easy to sort but jot cheap. I'm not a tech person but managed it

Date of experience: September 5, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Hi Chris,

Thank you for your feedback! I’m glad to hear that you found the process manageable, even without a technical background.

Just to clarify, you’ve already completed the necessary payments for the Eligibility Check (£11.99) and the Standard Unlock (£26). Since your order status is "Unlock Complete," you can now use the unlock code (25015243) provided to unlock your Netgear MR1100-100.

If you have any questions or need assistance with the unlocking process, feel free to reach out. We’re here to help!

Best,
Charlotte

Tennessee
1 review
0 helpful votes
Follow Pablo L.
Unfollow Pablo L.
Send Message
Share Review
Report Review

Happy with my decision
June 28, 2023

I'm amazed on how well this process went! At the beginning I was a little skeptical about it, but in the end it was a pleasant experience. I'm very happy because I did not have to go to some place to get my phone unlocked. The process was very smooth from beginning to end. I was informed at all times on how the process was going. And it took a lot less than the estimated time. One thing I would recommend is that Mobile Unlocks be more clear on how much it is going to be the total cost of the service on the beginning. But overall I'm satisfied and would recommend this service to friends and family.

Date of experience: June 28, 2023
New Jersey
1 review
2 helpful votes
Follow Cyrus C.
Unfollow Cyrus C.
Send Message
Share Review
Report Review

Not 100% guaranteed.
October 19, 2023

They claim to unlock every phone in 15 minutes but that is just marketing talk. Secondly, they claim to unlock any phone and they just failed to unlock my iphone. It took days and days then they came back with an excuse and retaining my $110, claiming it can only be used on their website. They never give a refund at all. No 100%. It's a lie!

Date of experience: October 19, 2023
GB
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Phone unlocking.
July 30, 2023

Exceptionally easy, took a very short time and the information that was needed was very easy to find, and all done from the comfort of my home. Would not hesitate to recommend Mobile Unlocks to any one needing a phone unlocked.

Date of experience: July 30, 2023
GB
1 review
0 helpful votes
Follow Sam N.
Unfollow Sam N.
Send Message
Share Review
Report Review

Was skeptical at first but as time progressed they unlocked the phone as requested remotely which was useful since I didn't know the carrier the phone was locked to plus it was convenient for the priced associated with each service step

Date of experience: July 8, 2023
GB
1 review
0 helpful votes
Follow Sheila I.
Unfollow Sheila I.
Send Message
Share Review
Report Review

Straightforward process at a reasonable cost
June 15, 2023

Used this service to unlock a 2017 iPhone 7. Simple and easy to follow process.

Costs required to be paid out in 2 stages which meant checks are done to ensure phone/IMEI not blacklisted before second payment requested to enable the unlock process to be started

Costs clearly explained and FAQs are very helpful.

It worked very well for me!

Date of experience: June 15, 2023