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Alfonso F.

Contributor Level

Total Points
80

1 Review by Alfonso

  • MobileUnlocks

3/16/24

The price you pay It IS only a confirmation that your mobile phone IS able to be free. After they Will request another payment of 51€ to proceed with the unlock code. This IS 3-4 times expensive than all other webpage and you get confuse because the price they offer you is not the final price. Becarefull with this webpage

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Customer Service R. – MobileUnlocks Rep

Hi Alfonso Ben,

Thank you for taking the time to share your feedback. I understand your concerns regarding the payment structure and I would like to clarify a few things to help resolve any confusion.

You’ve successfully made a payment of €13.49 for the Eligibility Check on your Nokia 2720a-2 from Orange Spain. This step verifies that your phone can indeed be unlocked. As outlined on our checkout page prior to purchase, after the Eligibility Check, there’s an Unlocking Payment that's required to proceed with the actual unlocking service.

The cost of the Eligibility Check and the final unlocking fee are segmented to ensure that your handset is eligible before any additional commitments are made.

While there are different levels of service and pricing across various websites, our aim is to supply a reliable and official service that complies with all relevant laws and network regulations.

We appreciate your business and would like to encourage completing the process with the final unlock payment of €51, as your order is now at the stage of "Only paid for Eligibility Check, awaiting Unlocking Payment".

Our team works diligently to ensure a positive experience and we assure you of our commitment to helping you unlock your phone. If you have any further questions, please don’t hesitate to reach out.

Warm regards,

Charlotte

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