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Mobile Unlocked

How would you rate Mobile Unlocked?
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Georgia
1 review
0 helpful votes
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Scam
February 4, 2024

Complete scam. Charge you twice. Once to say they can do it then a surprise charge to them do it then they didn't do anything. Then no way to reach anyone. Complete scam. Don't be used by these crooks.

Date of experience: January 28, 2024
Tennessee
1 review
0 helpful votes
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Phone NOT unlocked. No way to contact support except for an international number. You do not need this service. Contact the phone carrier to unlock a phone. You don't have to have service with them. Dispute charges.

Date of experience: July 29, 2023
Japan
1 review
0 helpful votes
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A SCAM!
August 1, 2023

My phone was never unlocked and i cannot reach anyone from customer to get a refund. The email address provided is not allowing new emails so my emails are constantly blocked. The customer support phone number goes straight to voicemail and no one ever returns messages.

Date of experience: August 1, 2023
Australia
1 review
0 helpful votes
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I did NOT get what was offered, despite paying full price
May 7, 2023
Updated review

Almost impossible task previously - now easily rectified myself at home for a small fee?
So I thought! The Mobile Unlock did NOT work successfully & I was provided with little support to successfully over-ride any issues. I was NOT entitled to even a partial refund.

Date of experience: April 7, 2023

Almost impossible task previously
March 20, 2023
Previous review

Almost impossible task previously - now easily rectified myself at home for a small fee

Date of experience: March 20, 2023
California
1 review
0 helpful votes
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My order never came
August 27, 2024

I'm still eating on my order nothing is happing iveeen at 95 percent for like 7 days pleas I need response I wona get my phone fixed

Date of experience: August 17, 2024
Pakistan
1 review
0 helpful votes
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Step-by-step Guide
June 21, 2024

I'm so glad I choose this unlocking service. It was fast, reliable, and very affordable. They step-by-step guide made the process simple, even for someone very tech savvy like me.

Date of experience: June 11, 2024
Texas
3 reviews
2 helpful votes
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BEWARE. THEY ARE CHEAT
April 23, 2023

Beware while submitting your unlock request- they are charging two times and 2nd step varies the price. The amount you submit first time us just or PROCESSING. WHAT A $#*!TY business. Others doing so much better with even full refund when not getting the unlock code. I'm paying $29 for processing, $39.99 for unlock code while I can just get the unlock code from cellunlocker.net for only only $39.99. Tried to save $10 and now I'm loosing my $30. DO NOT USE THEM

Date of experience: March 24, 2023
Pakistan
1 review
0 helpful votes
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Amazing service
July 7, 2024

My phone was unlocked faster than expected. The customer support team was very helpful and responsive. Will definitely recommend to friends and family.

Date of experience: June 27, 2024
Virginia
1 review
0 helpful votes
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Still waiting for phone to be unlocked, going on Day30 with no phone unlocked but have payed $28 plus $79 on top of that
Very unhappy and would like a $#*!ing refund please

Date of experience: September 4, 2024

So Far it's good
August 14, 2024
Previous review

So Far it's good

Date of experience: August 4, 2024
Canada
1 review
1 helpful vote
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They SCAM me
February 15, 2023

I paid for my phone to be unlocked, their site says the average time is around 10 days to complete the order. It's been two months and I still don't have my phone unblocked and they stoped responding my emails. So my experience was basically that I was scammed. They request a first payment that is just basically to let you know if your phone can be unblocked or no, but that information you can get it for free in other sites, then they request another payment to actually unblock your phone.

Date of experience: January 16, 2023
Pakistan
1 review
0 helpful votes
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What truly sets this company apart is its commitment to customer service. Every step of the process felt supported and cared for, creating an overall pleasant experience that many companies aften overlook

Date of experience: August 2, 2024
GB
1 review
0 helpful votes
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I am really displeased because I had to pay to unlock the phone. This is a complete rip off and a way to exploit money from customers. I see no plausible reason why I should be charged for this service.

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2022
Canada
1 review
0 helpful votes
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Be quicker
November 3, 2024

I shouldn't have to wait. It would be a lot better for a faster response

Date of experience: October 24, 2024
GB
2 reviews
0 helpful votes
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I have a less common phone model
September 10, 2024

I have a less common phone model, and most services couldn't help me. This website had no trouble unlocking it, and the whole process was seamless. Very impressed with their expertise.

Date of experience: August 31, 2024
2 reviews
0 helpful votes
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Professional and Courteous Staff
September 13, 2024

I had a few concerns about unlocking my phone, but the staff was very professional and courteous. They answered all my questions and reassured me throughout the process.

Date of experience: September 3, 2024
Pennsylvania
1 review
1 helpful vote
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Never received refund
June 24, 2023

Paid $29.00 to have them check if phone could be unlocked then paid another fee of $68.00 after they determined that the phone could be unlocked. After approximately a week the progression stopped at 95%. Contacted support and they determined that the phone couldn't be unlocked and would refund 50% of the amount paid. Contacted support several times after not receiving any refund after a month. I would be very hesitant using mobile unlock. Buyer beware.

Date of experience: June 24, 2023
Oregon
1 review
0 helpful votes
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Lame
July 17, 2023

I thought it was only $30 to unlock the phone but you charged me an extra $80 which i never saw anywhere on the first order form that it was $110 total. So yeah. Pretty lame since it was a iphone 6plus that is only worth $50 to $60 unlocked.

Date of experience: June 17, 2023
Mexico
2 reviews
1 helpful vote
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Once I made the payment and passed the process filters, they asked me for a second payment. After a month, I received an incorrect code and they have not given me anything in refund. My order is MU*******.

Date of experience: February 11, 2024
New Mexico
1 review
0 helpful votes
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This page is a scam
January 11, 2024

Paid twice was told second payment was to complete the unlock never given the reason why other than it being a newer phone and reassured we'd get 50%refund and never received it. Was told it was due to blacklisting yet phone isn't blacklisted at all. They then blocked our email to prevent us contacting them again. If we could give zero stars we would. In the process of social media awareness as well as bbb and police reporting.

Date of experience: January 3, 2024
Texas
2 reviews
0 helpful votes
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SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!
June 23, 2023
Updated review

I paid the initial amount of $29, then they kept asking for more money for reasons that do not apply in my case. They had never mentioned that they would asked for more money from their original agreement. I read lot of reviews and lord of behold, there are so many victims like me who had lost moneys from this service. SCAM ALL THE WAY!

Date of experience: May 24, 2023

Great, I am hoping its work out for me
May 11, 2023
Previous review

Great, I am hoping its work out for me

Date of experience: May 11, 2023

Overview

Mobile Unlocked has a rating of 2.8 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
337
value
135
shipping
84
returns
109
quality
536
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8,866 reviews