Complete scam. Charge you twice. Once to say they can do it then a surprise charge to them do it then they didn't do anything. Then no way to reach anyone. Complete scam. Don't be used by these crooks.
Phone NOT unlocked. No way to contact support except for an international number. You do not need this service. Contact the phone carrier to unlock a phone. You don't have to have service with them. Dispute charges.
My phone was never unlocked and i cannot reach anyone from customer to get a refund. The email address provided is not allowing new emails so my emails are constantly blocked. The customer support phone number goes straight to voicemail and no one ever returns messages.
Almost impossible task previously - now easily rectified myself at home for a small fee?
So I thought! The Mobile Unlock did NOT work successfully & I was provided with little support to successfully over-ride any issues. I was NOT entitled to even a partial refund.
Almost impossible task previously - now easily rectified myself at home for a small fee
I'm still eating on my order nothing is happing iveeen at 95 percent for like 7 days pleas I need response I wona get my phone fixed
I'm so glad I choose this unlocking service. It was fast, reliable, and very affordable. They step-by-step guide made the process simple, even for someone very tech savvy like me.
Beware while submitting your unlock request- they are charging two times and 2nd step varies the price. The amount you submit first time us just or PROCESSING. WHAT A $#*!TY business. Others doing so much better with even full refund when not getting the unlock code. I'm paying $29 for processing, $39.99 for unlock code while I can just get the unlock code from cellunlocker.net for only only $39.99. Tried to save $10 and now I'm loosing my $30. DO NOT USE THEM
My phone was unlocked faster than expected. The customer support team was very helpful and responsive. Will definitely recommend to friends and family.
Still waiting for phone to be unlocked, going on Day30 with no phone unlocked but have payed $28 plus $79 on top of that
Very unhappy and would like a $#*!ing refund please
I paid for my phone to be unlocked, their site says the average time is around 10 days to complete the order. It's been two months and I still don't have my phone unblocked and they stoped responding my emails. So my experience was basically that I was scammed. They request a first payment that is just basically to let you know if your phone can be unblocked or no, but that information you can get it for free in other sites, then they request another payment to actually unblock your phone.
What truly sets this company apart is its commitment to customer service. Every step of the process felt supported and cared for, creating an overall pleasant experience that many companies aften overlook
I am really displeased because I had to pay to unlock the phone. This is a complete rip off and a way to exploit money from customers. I see no plausible reason why I should be charged for this service.
I shouldn't have to wait. It would be a lot better for a faster response
I have a less common phone model, and most services couldn't help me. This website had no trouble unlocking it, and the whole process was seamless. Very impressed with their expertise.
I had a few concerns about unlocking my phone, but the staff was very professional and courteous. They answered all my questions and reassured me throughout the process.
Paid $29.00 to have them check if phone could be unlocked then paid another fee of $68.00 after they determined that the phone could be unlocked. After approximately a week the progression stopped at 95%. Contacted support and they determined that the phone couldn't be unlocked and would refund 50% of the amount paid. Contacted support several times after not receiving any refund after a month. I would be very hesitant using mobile unlock. Buyer beware.
I thought it was only $30 to unlock the phone but you charged me an extra $80 which i never saw anywhere on the first order form that it was $110 total. So yeah. Pretty lame since it was a iphone 6plus that is only worth $50 to $60 unlocked.
Once I made the payment and passed the process filters, they asked me for a second payment. After a month, I received an incorrect code and they have not given me anything in refund. My order is MU*******.
Paid twice was told second payment was to complete the unlock never given the reason why other than it being a newer phone and reassured we'd get 50%refund and never received it. Was told it was due to blacklisting yet phone isn't blacklisted at all. They then blocked our email to prevent us contacting them again. If we could give zero stars we would. In the process of social media awareness as well as bbb and police reporting.
I paid the initial amount of $29, then they kept asking for more money for reasons that do not apply in my case. They had never mentioned that they would asked for more money from their original agreement. I read lot of reviews and lord of behold, there are so many victims like me who had lost moneys from this service. SCAM ALL THE WAY!
Great, I am hoping its work out for me
Answer: No it's a scam 29.00 to tell you if they can unlock it to for the code that's useless unless by chance your phone asked you to unlock it. Save your money and buy an unlocked phone.
Answer: Longer than 24hrs if you pay afterwoods. $28 for checking then come back a day later asking for more ($71) to complete. I should have read the terms and conditions
Answer: I agree with previous post it's a scam.get your money and that's all they want.
Mobile Unlocked has a rating of 2.8 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.