website thubmnail of Mobile Unlocked

Mobile Unlocked

How would you rate Mobile Unlocked?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Humberto X.
Unfollow Humberto X.
Send Message
Share Review
Report Review

Never got the service I pay for they only keep the money
July 22, 2023
Updated review

I pay over 139 bucks to unlock my phone and they only keep saying it was in process and it's being over a month and still haven't gone nothing I email them and they block the email or deleted it I want my money back and have no where to contact them

Date of experience: June 22, 2023

The process was fast just waiting if it actually works
June 5, 2023
Previous review

The process was fast just waiting if it actually works

Date of experience: June 5, 2023
Virginia
2 reviews
0 helpful votes
Follow kenneth P.
Unfollow kenneth P.
Send Message
Share Review
Report Review

BAD
June 9, 2023
Updated review

Not good over a week phone still locked to Verizon, got to 95 percent and never finished, they said up too 72 hrs not a week, and still locked $85 dollars down the drain, could have got a unlock phone from Walmart at about the same price

Date of experience: May 10, 2023

Easy to use will see if is as good as it seem to be
April 30, 2023
Previous review

Easy to use will see if is as good as it seem to be

Date of experience: April 30, 2023
Colorado
1 review
0 helpful votes
Follow George R.
Unfollow George R.
Send Message
Share Review
Report Review

Paid $78 no results no way to contact vendor.
October 14, 2023

I have been trying all day to get your service to work. I have used three different Credit cards, all declined. I called one of my credit card companies and they looked into it and made it so I could make this purchase. I have paid them money to do the service and it hasn't been done and there's no way to contact them. I said emails and they are blocked regardless of the full payment I've made for the service.

Date of experience: September 14, 2023
GB
1 review
0 helpful votes
Follow M g.
Unfollow M g.
Send Message
Share Review
Report Review

Rubbish
November 2, 2023

For some reason my phone is on blacklist and using this side a try to unlock, because this is the service they offer. After paying for service i received message "This device is BLACKLISTED and not possible to unlock as per our website". What I know. No refund available.

Date of experience: October 3, 2023
Mexico
1 review
0 helpful votes
Follow Alfredo U.
Unfollow Alfredo U.
Send Message
Share Review
Report Review

Mobile Unlocked charged an initial fee of 26 US dollars to supposedly unlock my device. It took them 24 hours to carry out their procesos and all they did was send an email in which they explained that my device si a valuable and expensive item that required further payment to be unlocked. They then attempted to charge another 49 US dollars to complete the unlocking procedure. And all of this for an Alcatel Joy Tab that cost me less than 60 bucks vía Amazon. Of course I didn't pay and their refund policy covers them, so I didn't get my 26 dollars back. If I were you, I'd stay away from this site, as the way they handle the unlocking procedure and what they they to charge feels like very mucho like a scam.

Date of experience: July 21, 2023
Texas
1 review
0 helpful votes
Follow Julia D.
Unfollow Julia D.
Send Message
Share Review
Report Review

$80 for nothing
October 14, 2024
Updated review

If this works… very easy. I paid $26 and an additional $54. Status progress went from 20% to 95% and phone is still locked. Not very happy.

Date of experience: October 4, 2024

If this works… very easy
October 11, 2024
Previous review

If this works… very easy

Date of experience: October 1, 2024
GB
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

Code worked but when they send you email it's a 16 digit code which is as follows the first 8 numbers will be the network code and the last 8 is the MCK code if you entered it wrong 3 times. If they could define that would make it much more simple and effective for customers to use.

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
Follow Alexis L.
Unfollow Alexis L.
Send Message
Share Review
Report Review

Fantastic Customer service and Easy Process
September 13, 2024

The customer service on this site is fantastic. They were patient and walked me through the entire unlocking process. The website is easy to navigate, and I didn't face any delays.

Date of experience: September 3, 2024
Minnesota
1 review
1 helpful vote
Follow Matthew B.
Unfollow Matthew B.
Send Message
Share Review
Report Review

Complete scam
November 16, 2021

You want to loose your money go ahead and get scammed by these people. When you complain they will ask for more money and do nothing. This is what reviews are for to help make sure next person doesn't get scammed, please learn from me they are thieves.

Date of experience: November 16, 2021
California
1 review
0 helpful votes
Follow Dana W.
Unfollow Dana W.
Send Message
Share Review
Report Review

Not Straightforward!
January 8, 2024

I payed 26 to start the unlock, and the another 54 to finish the unlock. It took 2 weeks to complete, and then it ended up being a waste of time because I wasn't prompted on my phone for an unlock code. They do not state that an unlock code prompt is needed for this site to work! It's on mentioned in the refund policy. They know for a fact that the prompt is needed but do not let customers know up front. Only in the refund policy. They know what they're doing. And it's shady.

Date of experience: January 1, 2024
Ghana
1 review
0 helpful votes
Follow Ruth J.
Unfollow Ruth J.
Send Message
Share Review
Report Review

It's a scam site
October 25, 2024
Updated review

Your mobile device will never be unlocked I have waited for a week now but I haven't had my phone unlocked

Date of experience: October 15, 2024

Speed up your unlocking time please
October 11, 2024
Previous review

Speed up your unlocking time please

Date of experience: October 1, 2024
GB
1 review
0 helpful votes
Follow Dawn V.
Unfollow Dawn V.
Send Message
Share Review
Report Review

Still waiting
October 21, 2023

Should not have to pay to have MY phone (as it has been not good still waiting for phone to be unlocked. Trying to contact you is very bad have sent 3 emails which have all been sent back by the postmaster

Date of experience: September 21, 2023
California
1 review
0 helpful votes
Follow qiang P.
Unfollow qiang P.
Send Message
Share Review
Report Review

TMobile USA Current Unlocking Timeframe: 24-72 hours 、But I ordered the unlocking on July 10th, and the unlocking has not been completed so far. I don't know why? The reply from the customer service is that it is in progress, please wait patiently, I don't know if the unlocking can be completed in 30 days! Looking forward to the perfect ending!

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
Follow Jackie S.
Unfollow Jackie S.
Send Message
Share Review
Report Review

I purchased an "e sim" from Mobile Unlocked, they "confirmed payment" and sent me to a page that was tracking unlock turnaround time, which said 24-72 hours. I waited the whole timeframe and nothing! This site is a scam! Don't waste your time or money! Just go directly to the mobile stores and pay them to do it. AVOID MOBILE UNLOCKED.

Date of experience: August 9, 2023
GB
1 review
0 helpful votes
Follow Stephen L.
Unfollow Stephen L.
Send Message
Share Review
Report Review

Hidden Costs
September 25, 2023

I paid £7.99, which I believed to be the cost to unlock my Samsung A41.
I was then informed this was just to check if it could be unlocked and was asked for a further £30 to complete unlocking. I already had a quote from a shop for £20.
I was informed the information about this is in the application, but I feel it is not clearly explained at the outset.

Date of experience: September 25, 2023
Texas
1 review
0 helpful votes
Follow Felipe M.
Unfollow Felipe M.
Send Message
Share Review
Report Review

Total scam!
October 18, 2023

Total Scam. My phone was never unlocked, after doing the whole procedure, tried sim cards from different countries and never worked. Useless costumer support told me to go the carrier to solve the issue. Obviously they wont unlock the phone, they don't want to give me refund.

Date of experience: September 18, 2023
Pakistan
2 reviews
0 helpful votes
Follow George C.
Unfollow George C.
Send Message
Share Review
Report Review

Thank you
June 18, 2024

Mobile Unlocked exceeded my expectations. The service was fast, reliable, and affordable. My phone is now unlocked, amd I can use it with any carrier.

Date of experience: June 8, 2024
Wisconsin
1 review
0 helpful votes
Follow Lexi K.
Unfollow Lexi K.
Send Message
Share Review
Report Review

SCAM
August 23, 2023

They took my money. The terms and conditions say no refunds but who really sits down and reads the terms of conditions. They took my money and it took about a week for it to even go through and after that they say that my phone is expensive so I'll have to pay more to get it unlocked my phone is literally $60 worth and they wanted me to pay even more money to officially unlock it even though I paid $26 they wanted me to pay another $26 that I couldn't get back anyways. He said that even if I paid an extra $26 they're not guarantee that it can unlock because of the type of phone I have so I would have lost out on $50 because it's no refunds that's how they trick you. This is a scam. It's not a real website.

Date of experience: July 24, 2023
Canada
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Send Message
Share Review
Report Review

A very misleading site
September 21, 2023

The first $28 does not unlock the phone but just checks eligibility. They then ask for another $88 to unlock the phone. It is a misleading site. It may work but I did not pay the extra as the provider did it for free.

Date of experience: August 22, 2023
California
1 review
1 helpful vote
Follow Shir R.
Unfollow Shir R.
Send Message
Share Review
Report Review

Fraud
July 3, 2024

Fraud!
Fraud! Did not give the service and did not return the money! They charge me TWICE! For no reason! Stay away from this company- after charging me, they stop answering

Date of experience: June 23, 2024

Overview

Mobile Unlocked has a rating of 2.8 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
337
value
135
shipping
84
returns
109
quality
536
This company does not typically respond to reviews

Instant Feedback

8,866 reviews