I'm sincerely sorry to hear about the wait you've been experiencing for your unlock code. I appreciate your patience and understand that this can be quite frustrating. Your Motorola Razr 5G unlock is indeed in process and I see that it is 99% complete. While we cannot offer a refund on the Eligibility Check or Unlocking Payment as outlined in our policy, we are committed to completing your unlock imminently.
Rest assured, it is our priority to ensure your phone gets unlocked and we strive to avoid these sorts of delays. Should you have any further concerns or questions, please do not hesitate to reach out and we will do our best to provide you with a timely and satisfactory resolution.
Best regards,
Charlotte
“I have been waiting for the unlock number for two months”
1/28/24
Verified purchase
• Previous review
I have been waiting for the unlock number for SIM att united states for two months and every time I ask what is happening a bot answers me
Once I made the payment and passed the process filters, they asked me for a second payment. After a month, I received an incorrect code and they have not given me anything in refund. My order is MU*******.
Hello Juan Cuellar,
I'm sincerely sorry to hear about the wait you've been experiencing for your unlock code. I appreciate your patience and understand that this can be quite frustrating. Your Motorola Razr 5G unlock is indeed in process and I see that it is 99% complete. While we cannot offer a refund on the Eligibility Check or Unlocking Payment as outlined in our policy, we are committed to completing your unlock imminently.
Rest assured, it is our priority to ensure your phone gets unlocked and we strive to avoid these sorts of delays. Should you have any further concerns or questions, please do not hesitate to reach out and we will do our best to provide you with a timely and satisfactory resolution.
Best regards,
Charlotte