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    MMOGA.co.uk

Corporate Values

Overview

MMOGA.co.uk has a consumer rating of 2.91 stars from 383 reviews indicating that most consumers are generally dissatisfied with their purchases. MMOGA.co.uk also ranks 8th among Mmorpg sites.

  • Service
    54
  • Value
    54
  • Shipping
    51
  • Returns
    47
  • Quality
    51
View ratings trends

What reviewers want you to know

Positive highlights

  • And also the customer support is absolutely top class!
  • If you use paypal they require a verification but then you can request for a phone verification.

Critical highlights

  • My son asked me to buy him some Fifa coins so we bought 400,000.
  • They then requested photo ID which was annoying but I did so.
How would you rate MMOGA.co.uk?
Top Positive Review

“The customer service team was very friendly and helpful”

Giannina T.
1/18/20

All the items I ordered in this boutique were of excellent quality, but the bust was of little importance in the dresses. I would definitely recommend dresses with hoops to someone whose bra size does not exceed 36C. As for the skirts I ordered, they fit very well and are very flattering. The customer service team was very friendly and helpful.

See positive reviews
Top Critical Review

“Please, PLEASE DO NOT TRUST Reviews or order from this site! The company writes the 5 Star Reviews..”

Raegan L.
3/2/18

PLEASE, take my word for it and do not order from this site unless you are okay with wearing cheap, torn clothing! You also cannot trust the reviews on Trustpilot! This company had my review removed from the site as I am sure they have done with others! I'm assuming because I did not have an order number? Or continue responses with shady co? They are also doing a REALLY poor job writing their own 5 Star reviews! Some are even copied and pasted (twice on the same review) by accident I'm assuming? They are trying to cover up all the negative reviews, but trust if a company is capable of giving this type of service then that is the type of service they give! Regardless of how many FAKE, 5 Star Reviews they are able to write themselves! Original Review: Took advantage of Teenager! My Granddaughter ordered 7 things from this site for Christmas (2 years ago), only 4 showed up and none of them were the correct items and were also not even the same color as what she ordered! She says looks like cheap knock off, not as picture showed at all. We were charged for all items. Arrived in dirty bag, no paper, receipt, Nothing! Updated Review: You Flagged me for removal because I didn't leave order number.. Really!? All makes since now, you don't put receipt in the bag so that the customer has no record of purchase, or the order number, and you get to remove all the negative reviews. Genius! LOL I don't have order number because you sent us nothing! Items weren't even wrapped in tissue. SOME Items did FINALLY arrive (2 did not), but 1 shirt was ripped, they were wrong sizes (EXTREMELY Small!) and they were Bootleg knock offs, also received the wrong colors, and items were not what was in the photos online at all! Example: 1 item was to be a leather jacket What arrived? An Ugly, brown polyester coat that stops just under her breasts. The ripped shirt was torn right across front so is useless and can't be sewn. She did like 1 shirt but it was red and was to be black (red wasn't even an option in this style) BTW.. Teenager doesn't think to write anything down when ordering online... Lesson Learned, NEVER AGAIN! .................................................................................. We have no order I.D. because she forgot the password to that email address, the one used. .................................................................................. Romwe, You shouldn't have had my review removed.. now I will make my duty to warn everyone on EVERY SINGLE SITE I can!!! Everyone Else, You've been warned..

See critical reviews

Reviews (383)

Rating

Timeframe

Other

Reviews that mention popular keywords

fifa coins (57) customer support (12) photo id (12) customer service (13) paypal account (8) mule account (9) phone verification (8) phone number (9) credit card (10) 5 minutes (11) 2 hours (12) 10 minutes (11)
davek197
2 reviews
8 helpful votes
January 22nd, 2019
I first paid with paypal, but the next day, since I had security set up, paypal texted me asking if it was me authorizing some $500 amount. Of course I said no, and the payment was denied. I then went back to MMOGA and tried using a different payment I had no money in just to see; a cryptocurrency account. I entered my information and then cancelled the transaction. Sure enough, hours later, that account had a login attempt. STAY AWAY!!!!!!
ergelh
1 review
4 helpful votes
March 11th, 2017
I purchased a licence and payment was taken but I was asked for proof of ID. When I complained, both online and d8rectly to them, they did respond within 2 hours and resolved my issue.

Everything worked out well at the end. Just wish they didn't put extra hurdles in the first place
fabioc15
1 review
0 helpful votes
May 23rd, 2017
Good seller. After reading a lot of bad reviews I still decided to "risk" a buy with this seller as the game that I wanter (FM2017) was not high priced (£17).

Just want to say that after buying via Paypal and confirming via phone the game is up and running on my PC.

Recommend this seller.
marcb37
1 review
4 helpful votes
January 11th, 2015
Made the mistake of buy 700,000 FIFA coins and then checking the reviews online. Pleased I didn't check the reviews first or I'd never have used them, how wrong I would have been. Although the coins did not arrive within the stated time a simple e-mail to them quickly resolved the problem, they responded within 2 hours and the coins arrived promptly straight after. I was not asked for any sort of I.D. and would recommend to others.

Tip for consumers: If your not sure about using this site why not make small value purchase first.

deanw23
1 review
3 helpful votes
July 17th, 2015
I was very skeptical looking at the reviews here, but I decided to order Halo MCC anyway because the problems seemed to be with FIFA coins.

Have to say the speed of delivery was INSANELY fast. As soon as I confirmed the payment and opened my e-mail my receipt, order confirmation and Game activation code was delivered. Felt I had to do a positive review in light of the amount of negative reviews here.

TL;DR:

10/10 instant delivery.
onurkani
1 review
2 helpful votes
October 12th, 2018
After i buy 100 k coins just read the photo with support. Shame realyy shame.
They say none stock then why did you selling that item right?
harrisonw19
1 review
1 helpful vote
October 12th, 2017
I have never been hacked in my life, after using their service I was hacked within one day and lost everything. Contacted them about it, they were very rude. Didn't give me anything in the way of a refund, not even 1% off. They are very cheeky, after sending them a large e-mail about what they could do, the said 'we are sorry' and that is all. Never using them again, nor are my friends, and neither should you, STAY AWAY!!!

Tip for consumers: DON'T USE, if you do change your password afterwards.

ericm91
1 review
4 helpful votes
October 30th, 2015
For me they've done their work. I got my fifa coins for an incredible price in 5-6 hours with comfort transfer. There were some problems but I entered the live chat and they helped me with my order. big like
ja41178
1 review
1 helpful vote
February 2nd, 2018
I think they are the same company as my experience with MMOGAH is reflected by so many reviews about MMOGA.
Credit card, phone number, ID and requests for all sorts of very detailed personal information.
danielm375
1 review
0 helpful votes
September 18th, 2017
DO NOT touch this store. Stay as far away as possible and buy from a different store. They are not trustworthy. Tried it one time, gave me a cheaper version of the game and the "partial refund" didn't even covered the extra costs I had. One experience was enough. Their support is a joke, they reject any responsibility, even if they are the seller. Better choices out there.
danielr179
1 review
1 helpful vote
October 19th, 2017
Funnily enough i caught them midway through hacking my account after comfort trading, same location that gave me the coins started to sell my cards.

Messed up, avoid them. As for me i am taking this all the way.
hsinj
1 review
2 helpful votes
December 2nd, 2016
i recently bought 700k fifa coins through comfort trade. I waited for over 12 hours and when i contacted them they said they canceled the order. Scam website. NOt to be trusted
katan13
1 review
1 helpful vote
January 2nd, 2018
Tried to rip me off via PayPal and eBay with a hacked account.
It seems to have a very good tactical and logistical base.
Indeed a smart fraud company.
djk9
1 review
1 helpful vote
March 13th, 2018
I placed an order for some WoW gametime since it was the cheapest option.

I made an account, placed the order, was billed through paypal, and after actually paying the money, they required extra identification through a phone call. While I don't liked the fact that they waited after payment to ask for this, I tried to do it, and their automated system failed a few times, until blocking me, and asking for a passport scan and webcam photo!

There's absolutely no excuse for this being needed, and off course I would never give a passport scan to anyone.

I emailed them about cancelling the order and refunding the payment, and indeed they did it within few hours, so its not a total scam. The whole identification system makes it completely unacceptable though.
williamh128
1 review
3 helpful votes
November 22nd, 2015
At first i thought it was a scam it might have taken a bit longer than expected for my 150k fifa coins to come but the cheap prices you can't go wrong with them. Good Website
davidb289
1 review
1 helpful vote
May 24th, 2015
I paid £14.42 for a 7 game pack that cost £99.99 on Steam. GREAT VALUE! Paid by Paypal and they sent me an email detailing they get fraud through Paypal, thought I'd be waiting ages but they do a phone verification system and was complete within minutes.!! great site I guess it may differ depending on what you order but experience was brilliant
kevinw109
1 review
4 helpful votes
February 6th, 2016
I ordered xbox live. Got email to verify who I was. They asked for Id etc via scanned pdf. I did not do this and emailed them to cancel. About 4 hours later I got email asking for phone verification. I requested refund again and they refunded the money straight away.

They are legit but their verification is not something I have seen before and would not want to provide personal information.

All I wanted was a quick code and it took half a day to resolve as I thought it had been a scam. I can't verify that a code would have been sent or worked.

I don't think a scam would refund money.

An experience I do not want to repeat!!!
antonellod
2 reviews
9 helpful votes
February 2nd, 2017
The title say it all. They grabbed my payment with paypal, but then they sent me a mail saying that they should verify my order and they needed my ID and my photo before sending the mail with the key that I bought...
What? You first grab my money and then verify my order? And you need my photo and my ID for what?
I've sent an issue to Paypal to block the payment because it seems a scam to me.
peters182
1 review
4 helpful votes
September 8th, 2015
If I had seen the reviews before buying Windows from them, I would never have risked it.
BUT - I'm really glad I did.
I had no awkward questions about shoe size or passport number or anything.
After paying (with Paypal) I was given a link to a Microsoft site to download the package. OK - It was all in German, but the big button with "Installationsmedium erstellen" was obvious enough.
After downloading to a USB drive (which got formatted and turned into a boot device) I just started up the new PC, popped in the serial number they had emailed and off went the install. As soon as it was done, I confirmed the activation status with Microsoft (all OK) and went straight into the Windows 10 upgrade.
And that's working fine for me now.
I'm delighted with the service and (despite other reviews) wouldn't hesitate to use the company again.
ivonep1
3 reviews
1 helpful vote
December 8th, 2017
I ordered and recieved the game in just a few days. Not a scam for 100%, not sure what is going on with the other reviews...
steveng261
1 review
1 helpful vote
November 10th, 2018
They take your money, and then demand that you go through an invasive and extensive verification process taking your contact information and identification papers. Driving Licence, Passport etc.
asda48
1 review
1 helpful vote
April 15th, 2018
Asked for verification (including passport details) with regards to ownership of PayPal account for a £ 2 purchase. This is so dodgy, asked for a refund if they still insist on my passport details.
bado2
1 review
2 helpful votes
March 26th, 2017
They take your money and don't deliver product, they will give you you're money back once you've complained. Looks like their business model is hoping people don't complain or ask for refund so they can keep your hard earned money. AVOID!!!
shaziag
1 review
4 helpful votes
August 8th, 2014
Bought a diablo3 key there and paid with paypal. I received an e-mail telling me that I need to get verified because of fraud with paypal accounts. They have a site where you can enter a phone number and call you. The first time it didn't work because their telephone computer didn't accept the digit I entered. I tried it again and everything worked fine. Got my code 5 minutes after that succesfull call. Happy customer.
georgid1
1 review
5 helpful votes
October 17th, 2016
Hello,

I just purchased a game code from eBay from this company and they started black-mailing me that I need to send PERSONAL INFORMATION to their E-mail before they can provide me with the purchase.

I would say avoid all these companies that start with "MMOGA". Ignore the positive reviews, it looks like they scam people out of their money in a small percentage.

Just look around and you will see!

Q&A (56)

Answer:

I would NEVER send such personal data. When they asked me I refused and sent then a copy of my PayPal verification email, they immediately sent me a key # for the product I purchased. Unfortunately this key # would not work in my country, all requested for a refund were refused and thankfully I had used PayPal and they issued me a refund. Would not purchase from this site again.

By Thiessen E.
See more answers (3)
Answer:

yes you will have to buy a new membership or try and get a free trail to get the coins out of your mule account ps store offer a free 14 day one.

By danny c.
Answer:

My experience is that they may take your money anyway. I threatened them with the EU banking code and my banks anti-fraud department and they coughed up my money. I would not order from them again. Take a look at all the negative ratings. You may make yourself wide open to identity theft if you send the identification documents that they required me to send.

By Stephen R.
See more answers (2)
Answer:

no you can do a mule account or a player auction

By William H.
See more answers (2)
Answer:

I bought a download link and license key from them and have had no unauthorised activity on my card, so I don't think they're scammers and I would be happy to buy from them again.

By Peter S.
See more answers (2)
Answer:

For me it took three days to do a mule account. But in the end it did arrive. There is a lot of people demanding coins as it it team of the season.

By Hugo L.
See more answers (2)
Answer:

it is reliable but it takes quite a lot of time for it to come through]

By William H.
Answer:

because ms want your money and will charge you more than you paid.

By danny c.
Answer:

how did you buy them? mule account or comfort trade

By danny c.
Answer:

If you bought with eBay tell them that you're going to open a dispute if they do not respond to your email and offer you a refund or the code.

By Malcolm C.

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About the business

FIFA 18 Coins, Daily Game Key Deals, WoW Gold and CSGO Skins at MMOGA. Also, Buy Blade and Soul and Guild Wars 2 Gold, cheap and 100% secure.

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