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South Carolina
1 review
0 helpful votes
Follow Alan H.
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Besides crashing at the most critical times during a ball game… You never know when or why a game will be a blackout. Of course you do have the option of listening in a foreign language to a radio show from somewhere. I will not renew my subscription.

Date of experience: August 7, 2022
Florida
2 reviews
0 helpful votes
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Great coverage
December 24, 2021

Subscribing to MLB network is the best $25 a month I have ever spent. I got to watch all my beloved Braves games (except blackouts). I can start the game over if I need to. I can ff through commercials. I will definitely be back for the 2021-22 season. It's gonna be another winning year for my Braves. Since moving to Florida from Georgia, I have to pay for Georgia sports. I had Directv for a long time wayyy too expensive. Thank you for your coverage. It's the best.

Date of experience: December 23, 2021
Wisconsin
1 review
1 helpful vote
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MLB at bat blows
March 28, 2019

Every year it's something new. This year, I cannot get it to play on my AppleTV vol. 4. I talked to customer service and went through all the things they told me to try (virtually all of which I had already tried). No dice. Operator told me he would send the info to tech support and they would get back to me soon as possible, by phone, or by email. Window of when that might be? Don't know, soon as possible. Any idea of what typically is amount of time that is? As soon as possible... that was Saturday... today is Thursday, and no word.

Date of experience: March 28, 2019
Japan
1 review
0 helpful votes
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Used to be OK
July 22, 2023

MLB.TV has always been glitchy but doable. Since the ASG of 2023, matters have taken a downturn. I can no longer view condensed games or recaps on my Android TV and customer service has yet to respond, nor have I seen any online comments about it. I'm holding out hope that complaints like mine will light a fire under them to do the right thing.

Date of experience: July 21, 2023
New Mexico
1 review
0 helpful votes
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Coastal Bias
March 29, 2019

MLB.com coverage weighs heavily to teams on the coasts, especially the East Coast. Why not just admit you cover where the money is? I'm a Rockies fan (born and raised on East Coast so I know BB) and they've made the playoffs two years in a row -- better than Mets, Orioles, Rays, Marlins, Giants, Angels, Phillies, Braves... but no coverage of mid-continent teams other than beloved Cubbies. Why would Pirates get better coverage than Colorado? Rox have best young starting staff by far... Freeland went 7 on 2 hits and 1 run opening day. 17-7 with 2.83 ERA last season. Any mention of that? Why no, because the Yankees and Red Sox also play in MLB. Do your job, cover the entire league. Or admit your fiscal bias toward the big cities.

Date of experience: March 29, 2019
New York
16 reviews
101 helpful votes
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MLB app
February 1, 2020

As a Mets and baseball fan I love this app. Many features from scores, videos, schedules and ticket purchases. You need a strong signal to have full access but that's true about everything.

Date of experience: January 31, 2020
New Mexico
1 review
1 helpful vote
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Sadly there is no negative five star option on this rating system.

MLB. com is a perfect example of how MLB and team owners view fans. Obviously they have contempt for us. How else would they put up a crap product like MLB.com? There are mom and pop businesses out there providing better web experiences than this crappy MLB.com

Date of experience: July 21, 2022
Georgia
1 review
1 helpful vote
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Racist organization
April 6, 2021

The MLB makes money off the talent of minorities, yet cowardly bow down to Stacy Abrams who is a racist and a liar. How could you take away the income the Allstar game would bring to mostly black Atlanta and give it to white elites in Colorado? Sports should not take a political stand. Period. Never. We are SICK of it and will not spend another minute wasting our time allowing you to make money off of us.

Date of experience: April 6, 2021
Florida
6 reviews
44 helpful votes
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Pay more and get less
June 21, 2024
Updated review

They block out so many games I used to get every game except for one now I'm losing about 20-25 games a year you need Apple TV plus many other providers to watch your games what a rip off and they charge more for subscription now plus they get kickbacks from the other providers they keep saying they're going to do something about blackouts and the $#*!s make it worse

Date of experience: June 21, 2024

They're nothing but ripoff they used to be better years ago and now they sell shares to other companies to show their games and we have to pay more now what a scam I went to watch the game and it was on peacock I had to pay five bucks because they sold out to us I think it was a 30 million dollar contract and they'll be gone and they raised the price on us great company I have even talked to them they even lie half of them don't even know what's going on pathetic

Date of experience: September 16, 2023
California
1 review
0 helpful votes
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They made a huge profit off of me!
May 9, 2022

I purchased what was supposed to by NLCS tickets if the SF Giants made it last year, ut they unfortunately did not. They accidentally posted the sales for the NLCS and tickets but were not supposed to. Instead is refund my purchase, I found hit I was charged for tickets for a game I was already attending. I contacted my he Giants who said they could not refund my money since potential game date had passed. They did I could work with ticketing in 2022. End result is I spent $700+ on tickets last October but only was offered one game this year which would be about $100. They are not offering any merchandise or food credits, or another game. They made $600 off of me!

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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MLB T V is a Rip-Off!
October 9, 2023

Thanks a lot MLB TV! You screwed me real good. First you made me pay twice, first for the all teams package and then for the Padres specific package. Now, I hope to watch some of the postseason games, perhaps the Dodgers/Diamondbacks game, and it's only on TBS. Yes, MLB is a monopoly, and they just don't give a $#*!.

Date of experience: October 9, 2023
Oregon
1 review
0 helpful votes
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Beware! Luckily I noticed after placing my order that the shipping address had changed from the one I typed in. MLB shop has a Glitch in there system! If you pay with Apple Pay/goggle pay the shipping address automatically changes to the payee's. Their customer service Rep. Informed me of this when called them about my order address change. I first noticed the issue in my email order review notice, they don't tell of the issue.

Date of experience: December 26, 2020
Pennsylvania
1 review
1 helpful vote
Follow Mike H.
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What a waste of money pay monthly fee to watch your favorite team and find out every game is blacked out don't waste your money unless you want to watch the games later instead of live I better not get charged next month the review should be zero

Date of experience: June 26, 2022
Washington
1 review
1 helpful vote
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Terrible quality
November 3, 2022

Refreshing my browser 25 times per game takes the fun out of watching my team. I cannot believe in this day and age of technology and with the money that the MLB has that they cannot find a way to have a functioning product after all these years.

Date of experience: November 3, 2022
Nevada
1 review
1 helpful vote
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Steal your money
March 10, 2019

Noticed a charge of 118.99 to MLB.com on my bank statement. I never ordered it so I called. They told me I could not get my money back because it was after the 5 day refund period. Huh? I did not order it I said they said I have an account and they sent an Email saying that they were going to take the money out. Went back through all my Emails, No Email from MLB.com. As far as I am concerned MLB.com is a bunch of thieves and liars. When you have a product that sucks I guess you have to use less than legal ways to sell it. Like stealing peoples money.

Date of experience: March 10, 2019
Pennsylvania
1 review
0 helpful votes
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Their site for tracking prospects is this worst. Last year, it would work and you were able to simply enter player names and see their box score stats daily. Now it simply deletes the players after you add them. Other connected "stat" section links end with 500 errors. At least if they were actually working on this site, they should have an "under contruction" message or something helpful. They need to hire some competent programmers that know how to code desktop websites.

Date of experience: March 3, 2021
Minnesota
1 review
1 helpful vote
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Horrible streaming service. Cancled same day when I installed free trial because even the agent couldnt fix what I was doing. Found out 7 days later they charged me $140! Now its jumping through loops trying to request it back because I'd get an email saying it was denied so then I called and they "escalated " the issue which meant a call back within 24-48 hours. Nothing. 2 weeks now into now. JUNK.

Date of experience: June 13, 2022
Pennsylvania
1 review
0 helpful votes
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Tried 2 different cards one had over 5 grand on it. Don't know what there problem is. I have no problem with YouTube tv or Hulu. I waited 30 minutes and my card was declined. I guess they have to many customers don't want new ones. Iam done with MLB TV Be careful trying to use a MasterCard. They show it's the preferred card of major league baseball. Not really what a joke.

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
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Playing for 3+ yrs. Passes time. Used to be good game. Updates are simply to make users download new programs but no enhancements. Game designed using multiple programs meaning your skills don't matter if the program is predeterminación of game outcome. Don't waste $$ to buy players, etc. whether you get good players or purchase supposed player enhancements the programs win and they make $$. Phantom players you didn't buy or select end up on roster and can't be deleted. Big brother or glitch? Overall if you're sitting in airport or under dryer or on toilet it passes time. Clutch game mode best however you can't manually control game so…it will never be a #1 option among other similar games.

Date of experience: November 8, 2022
Colorado
2 reviews
0 helpful votes
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Waste of money con job
August 11, 2022

They black out local teams that are not playing in town. No Allstar game. No field of Dreams game. $160.00 of wasted money. They force you to Peackock and other crap to buy their subscription. Will never renew mine! A 1 star review is too high!

Date of experience: August 11, 2022

Overview

MLB has a rating of 1.4 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 53rd among Baseball sites.

service
38
value
41
shipping
18
returns
21
quality
33