website thubmnail of MLB
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Pennsylvania
2 reviews
0 helpful votes
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Gets worse every year
April 6, 2025
Updated review

Fewer games available every year but no reduction is price. Mobile devices sometimes allow you to log in, other times tell you you have ne subscription. Worst customer service I've ever dealt with - total waste of time calling them. Just a horrible service. Don't waste your money.

Date of experience: April 6, 2025

Terrible product
February 23, 2019
Previous review

MLB.com totally misrepresent their product when they are selling it to you. They tell you will only be blacked out of games based on your physical location (I. E. Zip Code) when in fact you are blacked out of games based on the location reflected in your IP address, which can be very different. They can override this but you have to go thru a 20 minute ordeal with their horrible customer service each time it happens and then it's right back to the same problem for the next affected game. Why can't these morons simply build an override into their product when IP and physical addresses differ, which they often do. Couple this with the really bad quality of the streaming and it's just not worth it. They always tell you it's your internet speed that's the problem but how is it that everything else is OK except their games?

Date of experience: February 23, 2019

Overview

MLB has a rating of 1.4 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 53rd among Baseball sites.

service
38
value
41
shipping
18
returns
21
quality
33