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Every year it's something new. This year, I cannot get it to play on my AppleTV vol. 4. I talked to customer service and went through all the things they told me to try (virtually all of which I had already tried). No dice. Operator told me he would send the info to tech support and they would get back to me soon as possible, by phone, or by email. Window of when that might be? Don't know, soon as possible. Any idea of what typically is amount of time that is? As soon as possible... that was Saturday... today is Thursday, and no word.
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