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MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.
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Molto gradevole nel design. Ottimo prodotto anche come luminosità. Consigliatissimo!
Very nice design. Excellent product as brightness. Highly recommended!
Miniinthebox é um só ótimo de comprar, possui preços bem baratos e ainda com frete grátis, podem confiar e comprar que seu pedido irá chegar palavra de quem já compra a anos no site.
Всё работает супер. Хорошо для тех, кто любит кататься на велосипеде.
Este site é super confiável, a entrega é sempre no prazo de entrega e os produtos vem perfeitamente bem embalados, e nunca paguei nem uma tarifa a mais. Eu super recomendo =)
Their Customer Service is amazing. Most cases the products delivered are up to the mark, and customer reviews on products are very helful.
This was exactly what I needed and it was better than i expected.
Muy buenas a tod@s
Escribía para dar mi opinión sobre la pagina, pagina totalmente aconsejable con productos 100% en buen estado, tuve un problema con una funda de móvil que me llego defectuosa, me puse en contacto con el vendedor y no tuvo ningún problema en volver a mandarme otra sin tener que hacer ninguna devolución, así que mi experiencia con el trato es genial y poco mas que decir de esta pagina
Espero que os guste y que podáis disfrutar de sus productos
Aunque es mas grande de lo esperado, por lo demas, funciona perfectamente ya que lo e probado a fondo. Hasta el color me gusta, gracias
The title says it all really. Ordered a bunch of Arduino parts. All turned up well packaged and right on time. The only bug bear in the whole process, nothing to do with MiniInTheBox really, but was part of the whole experience (hence 4 not 5 stars), was that the shipper wanted to charge almost as much as the items themselves for import duty and fees. Once that was sorted (by me doing self import), all was great.
Получаю товар в обещаемые сроки. Упаковано грамотно, работает как положено. Буду пользоваться услугами магазина еще.
This MiniInTheBox is a very reliable site because it delivers everything you ask, no problem, your delivery date is wonderful, to me never occurred no problem that I had to complain about the arrival of the product, or any other thing.
Well orderd led strip, my first product wasn't working that good.
And without any problem they send me a new product, so awesome!
Alsof the support is quick and seriously good.
I recommend this webshop guys, it is so cheap and not bad that all.
Prix très intéressante, délai de livraison un peu long mais gratuit.
Посылка пришла через 3 недели после заказа. Все товары надлежащего качества. Рекомендую.
I have to admit - who knew that a $3 phone cover could be so cool lol! Bought two, each a different color around the edge, back is clear "jelly" plastic. Just set the phone's rear camera led to flash for alerts & instant "cool" lol. $6 US for the two, free standard shipping, arrived on time from Malaysia & exactly as ordered. The bag that each one comes in can serve as a reusable waterproof phone bag; printed on the bag it says it includes a screen protector but it does not nor does the website here say that it does.
I want to be thanking MiniInTheBox great company and leader in sales in electronic commerce because of very fast way solved my problem. I recommend everyone to buy at MiniInTheBox because eh company would be competent and of high value. Thanks to all the team's mini'm very happy to always buy this company leader
Me encanta lo que compro aunque tarde mucho en llegar
Grazie le cover corrispondevano alla descrizione
Answer: Just Block the email, that's what I did.
Answer: I just dragged their email into my spam folder. The filter on my account then did the rest.
Answer: I had a delivery problem with them, didn't get all the stuff i paid for with Paypal. As soon as I contacted Paypal to complain, Miniinthebox refunded me very quickly for the missing items. They fear Paypal it seems...
Answer: They don't want you to contact them. Period! Nobody should order anything from this company!
Answer: And then after first time u send tickets and it still is not corrected there is no more tickets to send. It is a sham
Answer: Dear customer, We apologize for the problem you have. As for your case, please kindly log in your account and submit a ticket to contact our after sales customer service dept. We will further check what caused the problem and then help you resolve any problem with our greatest effort. Here is how you can contact customer service: https://www.lightinthebox.com/knowledge-base/c1228/?prm=1.34.146.0
Answer: Dear customer, We are sorry for the concern. Could you please provide us with your Order Number or your Full Name so we can check it for you? Thank you for in advance.
Answer: Dear customer, You may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: https://www.lightinthebox.com/r/contact-us.html
Answer: I am really sorry for this unusual situation. I feel really sorry for any confusion about tax. Please allow me to remind you that this matter is well discussed on our F. A. Q section, as you may see at https://bit.do/litb-tax In fact, since the first year we've established our company, we noted that taxes under some countries can be heavy. That's why we created an insurance against tax, available at checkout to orders from most Countries. You can easily add it when you place your order. Please check this example out: https://bit.do/tax-insurance I really appreciate your time and comprehension. If you need anything else, please let me know and I will do my best to assist you.