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Mindy Mae's Market has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Mindy Mae's Market ranks 533rd among Women's Clothing sites.
This is the first review I have ever written for anything ever. But I am fed up with nonexistent customer service and blurred lines when it comes to online stores that have no consequences. They are very unclear on how promotional codes work. To them they are the same as having a "sale" meaning you are unable to not only return but exchange for a different size. The customer service, if you're happy, they refer to you as "bestie" if you're not happy, they are short and unapologetic, as if their customer service is run by 16 year olds. There is no phone number so you are not able to have an actual conversation with an actual human. For being an online store one would expect clearer guidelines and some semblance of grace especially when dealing with a new customer. And now a no longer existing customer. For the amount of money spent, and the fact that I only wanted to exchange, I am extremely disappointed.
This is the first review I have ever written for anything ever. But I am fed up with nonexistent customer service and blurred lines when it comes to online stores that have no consequences. They are very unclear on how promotional codes work. To them they are the same as having a "sale" meaning you are unable to not only return but exchange for a different size. The customer service, if you're happy, they refer to you as "bestie" if you're not happy, they are short and unapologetic, as if their customer service is run by 16 year olds. There is no phone number so you are not able to have an actual conversation with an actual human. For being an online store one would expect clearer guidelines and some semblance of grace especially when dealing with a new customer. And now a no longer existing customer. For the amount of money spent, and the fact that I only wanted to exchange, I am extremely disappointed.
Items are SO inconsistent in terms of quality and sizing. Way overpriced for what you actually get - which are items that are filtered and styled on their website that often look much different in person and will likely not last long. They have the WORST return policy and do not care about their customers whatsoever. In fact, they are so inflexible that there is a facebook group (Mindy Mae's Market BTS) where buyers resell their items that don't fit or look different in person. It's crazy there are such limited return options for an online retailer selling really inconsistent items. Colors often look WAY different in person VS the website and you are literally stuck with it. Customer service is AWFUL and the company is so greedy. Do yourself a favor and save your money or spend it on a retailer that actually cares about their customers. STAY AWAY
Tip for consumers:
Items are SO inconsistent in terms of quality and sizing. Way overpriced for what you actually get - which are items that are filtered and styled on their website that often look much different in person and will likely not last long. They have the WORST return policy and do not care about their customers whatsoever. In fact, they are so inflexible that there is a facebook group (Mindy Mae's Market BTS) where buyers resell their items that don't fit or look different in person. It's crazy there
Products used:
Clothing, purses
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