We are very pleased with our order from Millybridal. The gown came just as shown in the photos. It is gorgeous! We ordered the standard size based on the measurements on the website and the dress was made to those specs. It is well constructed and the attention to detail is beautiful! Be sure to order in plenty of time for the dress to arrive... it did ship when they said it would- They were very responsive in answering all of our questions. We will definitely be ordering from Millybridal again!
I just received my dress and it looks amazing! It fits perfectly to me and it's even more beautiful then what I expected. I was a little bit afraid of ordering my prom dress online without trying it, but I really did not find the perfect one in my local prom shops... and I am more then happy now! I love it so much. I will buy other items from MillyBridal again!
Thank you MiilyBridal.
I am happy with the dress I received, I would recommend this website to my friends. Thank you for providing excellent service. At first I was a little suspicious but they cleared my doubts, they are a serious company.
They where formal and straight to the point considering my dress. I bought three dresses for my school dances and so far they have kept up with giving me updates and letting me know how far they where in making my dresses.
I ordered a dress for a pageant and it came out absolutely stunning. At first, I was fearful of it not turning out how I hoped it would be, but I was so wrong. It came out so nice and I received a lot of compliments for it! I will definitely be ordering from here again.
We bought two of these in custom sizes as bridesmaid dresses, the quality was great and the sizing was perfect, as per the measurements we provided. Customer service were very helpful regarding colour and sizing. We received many compliments on the big day, I definitely recommend MillyBridal.
I bought two dresses for prom. They are very good quality considering the prices. I paid $380 for both with express shipping. Each dress feels and looks worth $400-500 each! Very pleased with my order
This is my second dress from MillyBridal and I love it, another custom fitting and it's perfect. Great quality and efficient service, really good value. I can´t wait to wear it on my wedding :) I´m definitely recommending MillyBridal.
Thank you so much! My wedding gown arrived yesterday, on-time as promised by your company. It is soft, pretty, well-made, and fits like a glove! I can't wait to wear it on my wedding day. I was a bit skeptical - how was it going to fit without trying it on? Needn't have worried. Thanks again for a wonderful experience and a great bargain.
I absolutely loved the color and style of this dress! My only complaint would be the bra inserts personally i had them taken out when i got the dress altered because they just look weird. Overall absolutely thrilled with this purchase
Awesome dress, fit like a glove and was exactly what we expected. Definitely do your measurements before you order, dont guess your size. My daughter was a size 1 in dresses we tried on in stores. But her measurements matched a size 3 on the website. We ordered accordingly and were not disappointed.
I had apprehensions about ordering bridesmaids dresses online however after a friend had recommended Milly Bridal to me, I went ahead with my order.
Two of the three dresses I ordered were custom. One arrived a week before the others and it fit like a glove. The quality was way beyond my expectations.
The last two dresses arrived a week later and during this week I contacted them to ask where they were and they explained that covid had meant there was a bit of a delay. They arrived a couple of days later and again the quality and fit was spot on.
I can't recommend them enough. They deliver on service and quality and I am over the moon.
Thank you for your hard work!
Beautiful dress! It is so amazing. I liked the fabric and the sequins when I found this dress on the website. But I was worried if it would fit so I sent a message to them and they replied my question so fast. I ended up sending my own measurements to make the dress fit. And it fits like glove. You guys are awesome!
At first I was really hesitant of trying out a brand I've never heard from or seen before, but there were so many gorgeous dresses I couldn't keep myself from! Tailoring took 12 days and shipping aorox 4! Overall a B+ is my grade for this site because the dress fit almost no perfectly, but was not 100% exactly like the picture shown, which was no problem for me!
My daughters dress was so beautiful and well made and shipping came right on time. We had a great experience the customer service was great they were very professional and answered questions and was always polite.
I bought this dress for my best friend's mother to wear as mother of the bride. It is tailored to perfection. It was better than what I expected and looks excatly like the photos. Thank You MillyBridal!
This dress is amazing! I was not expecting this quality of material and construction after reading some of the stories online about people not getting what they had ordered. The material and construction are wonderful and the dress is just what we are looking for. We will be ordering more of these dresses for the bridesmaids for my daughters birthday party and then they will be tye-dying them the colors that they want. Thank you so very much and I can't wait to order the rest of the dresses! Keep up the good work.
The dress arrived slightly quicker than stated and was absolutely beautiful and just like the picture. Very well made and good quality fabric etc. Colour was spot on the colour on the website. My daughter wore it to her prom and looked amazing in it. Had to have it adjusted very slightly and the shop that did this also commented on how well the dress had been made. Would definitely recommend.
PROM Is coming soon and I don't want to spend $300 -$500 + on a dress. So I started to look online and found Milly Bridal. I was at awed of the low prices and the great reviews everyone gave. So I made my choice, picked my dress, and now that i have it in my hands, I'm so excited!
My dress arrived today, and I must say that I am more than pleased with it! It looks wonderful and very well-made. I've experienced helpful service throughout the whole process, with quick response to questions. I really recommend this dress and this site to all who wants their dreamdress.
Overview
The company's reputation is significantly marred by persistent concerns regarding product quality and customer service. Customers frequently report receiving poorly made dresses that do not match their orders, alongside an inflexible return policy that often leads to frustration. Many express dissatisfaction with delayed shipping and inadequate communication, highlighting a lack of responsiveness from customer support. On the rare occasion where positive feedback occurs, it often pertains to timely service and satisfactory product quality, but these instances are overshadowed by the overwhelming negative sentiment. Overall, potential customers are advised to exercise caution when considering purchases.
This summary is generated by AI, based on text from customer reviews
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
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MillyBridal Customer Service Center