If zero stars was an option, then that's what I'd leave. We purchased a dress and paid $30 additional for 2 day shipping so we could have at least a week in advance to have the dress in time for the prom. Unfortunately, we had to reach out to customer support a week later to ask where our dress was, because the info still said "pending" in the tracking information. After seeing this and reaching out to the so-called customer support line that is based in ShangHai and United Kingdom hours (so beware U.S. citizens for scams), we get an email saying after asking to not ship the order, because they didn't honor the cancellation request that we paid for, they still went forward with trying to ship the dress and saying "just try it". At this point they are not offering a return or a refund due to this terrible mistake. Even after telling them we paid an additional $30 to have express shipping, they still sent the dress in normal shipping and will take a week to get here. I told Customer Support I would like to speak to a manager and now I am being ignored. This is ridiculous. This company is a scam. If you're in Europe it may work. But anyone in the United Stated needs to be aware.

I ordered my wedding dress through Milly Bridal. I was a little nervous ordering because I knew it was coming from China (during a pandemic when things were shut down), but it shipped in about 2 weeks (they are made to order) and arrived within a month of ordering. The dress itself was gorgeous and super high quality. I couldn't have been happier! I would suggest ordering a little big & having it tailored as that is what I did. I also had my seamstress add a small loop to bustle to the bottom button which worked out perfectly! Thank you so much Milly Bridal! You made my wedding!

I ordered my prom dress from MillyBridal last year and it fit beautiful and was high quality. This year I ordered my homecoming dress from them as well, and set in my custom size just like last year, and it did NOT fit well. It was supposed to be a short and cute dress but my boobs were falling out because it was too large up top and the hemline went well below my knees.

We are very pleased with our order from Millybridal. The gown came just as shown in the photos. It is gorgeous! We ordered the standard size based on the measurements on the website and the dress was made to those specs. It is well constructed and the attention to detail is beautiful! Be sure to order in plenty of time for the dress to arrive... it did ship when they said it would- They were very responsive in answering all of our questions. We will definitely be ordering from Millybridal again!

My daughter ordered a dress for prom, and it is beautiful and fits well. She is very happy! I think the overall quality is very nice. The dress does come from China, so alterations would have to be done locally if it didn't fit.

I loved my dress and would 100% recommend Millybridal. The dress fit perfect it was true to size and even more beautiful in person than in the pictures.

Great fit, very well made and great quality. Daughter looked beautiful for her first ball. Arrived on the exact date i was given. Very happy!

I received my dress this morning and I was absolutely over the moon with it it is stunning. I ordered my dress custom sized and it fits perfectly in every way I would highly recommended this company they was more than happy to help if I had any enquires with regular updates on my dress

Dress fit beautiful and material was great! Very attentive since the moment i ordered my daughters dress. Definetly ordering from this website again. Thank you!

We are so impressed with our daughter's prom dress. It is beautiful and was made to fit her measurements (which was double checked from an employee of MillyBridal) because she is 6'1" tall). Thank you so much. It looks amazing.

I ordered a dress for a pageant and it came out absolutely stunning. At first, I was fearful of it not turning out how I hoped it would be, but I was so wrong. It came out so nice and I received a lot of compliments for it! I will definitely be ordering from here again.

My dress was beautiful and exactly what I wanted. The fabric and nice and was still good after a hot day to walk around in. Perfect for graduation!

Amazing beautiful dress made with amazing quality and very beautiful, just how I wanted it :)) I love it so much

I bought two dresses for prom. They are very good quality considering the prices. I paid $380 for both with express shipping. Each dress feels and looks worth $400-500 each! Very pleased with my order

I ordered my wedding dress from milly bridal and I was late in placing my order and I had an arrival date of just the day before my wedding. So I reached out to them to let them know that we couldn't miss the delivery date and they were so wonderful about it that they not only expedited my dress but had it deliver 1 week before my wedding. The dress was absolutely perfect, the measurements exact and exactly as it was pictured. Needless to say I received too many compliments about it at my wedding party. Milly Bridal you guys are exceptional and thank you so much for making my dress perfect!

The dress is how it looks on the site. Beautiful, well made and exactly what I wanted. It took a few weeks to deliver but well worth the wait.

This year I was struggling to find a prom dress I truly loved... until I came across MillyBridal. They have hundreds of dresses to choose from and I'm certain you will find one you love from there. MillyBridal made sure my dress was a perfect fit, made sure it was delivered before my prom date and kept in touch with me through the process. The dress was exactly as pictured and couldn't have fit me any better. MillyBridal made my prom a perfect night and I couldn't have ordered from a better company. I will definitely be ordering from them again and I highly suggest everyone try them out!

Very Satisfied with the dress. We recieved the dress no problems and absolutley love it. It unfortunately that prom was cancelled due to the pandemic. Hopefully she will have the opportunity in the future to where the dress.

I was impressed with my order and delivery time and the fact that they kept me posted about the progress of my order. Thanks again

I'm in love with the dress. Size is perfect for me, and the shipping is very fast. I love Milly Bridal

I purchased a wedding dress from MillyBridal.org. I HIGHLY recommend ordering from them. DEFINITELY recommend paying for the custom size to your measurements. I received my dress in only a few weeks (could have been sooner, but told them my wedding/elopement wasn't until January so no rush was needed). I put my dress on and it fits PERFECTLY! Zero alterations needed! The dress is well-made and I was concerned I would need to pay to have it lined but it has a built-in bra and I do not need to do anything but steam it before my big day. I was super skeptical of buying a dress sight unseen from another country but it is absolutely perfect and I would definitely recommend you trust Milly Bridal for a perfect dress for any occasion.

Milly bridal were super helpful and worked to a tight deadline and the dress was just as depicted in the picture. They had great communication to ensure the dress arrived in plenty of time for the event.

Milly bridal went out of their way to meet specific requests I had and made my dress fit perfectly!