(1) Do you really have to require a title for all passengers?
(2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status?
(3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.
We booked a flight through Kayak to Alaska, who then booked us through SmartFares. I was a little confused but so far the experience has been very good. I had a question and contacted customer service at SmartFares and they were very helpful and patient as I tried to correct a mistake I made with travel date. Email confirmation and communication has been good too. Hopefully, the flight day experience will go without a hitch.
Through Kayak
So easy! I spent hours on other sites but only took a few moments on this one
That is just a great way to get from point A to point B. I mean, I like the simplicity of the website's interface, there is nothing burdening in terms of UI, it's just a pleasant picture and seamless navigation. I managed to book a flight within a couple of clicks and that was enough for me to shape an impression about this service.
Maybe it's not that popular as others, but it doesn't make it worse, lol. I vouch for these guys and sincerely glad them further prosperity and development. Kudos!
So far so good. Once we check in I can provide more feedback on the overall experience with Travelup.
Overall very responsive service. But it could have avoided a few steps if credit card payment was automatically deducted and ticketing process was fully automated. I felt a little unease with this not-so-well-known site.
More affordable ticket prices
I had to change my flight unexpectedly, but you were incredibly helpful in finding a great replacement. Thank you so much!
Great service!
From the start, Cerveza demonstrated her excellent customer service skills and genuine desire to help me set up my future flight to and from the Philippines. At every turn, she advised and helped me choose the best options for my travel. She did it all while being genuinely transparent and a real person. It a great experience. Wish that all transactions everywhere were this pleasant. She is an asset to you ASAP Tickets.
I have booked through ASAP before.
Price and convenience.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Nina is my agent and she does a great job always for myself and my friends.She is always professional and very patience with myself no matter if I have a few changes on certain airlines or flight schedules.I would recommend Nina and SkyLux on any flight I want to schedule. Over all, Nina is a fabulous Travel agent and does all her work with compassion for the clients she services in Travel.Next trip request Nina for Sure! Best Regards, George B.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Good afternoon Julie,
Thank you for your amazing review!
We would love to hear more about your experience with us and we appreciate you taking the time to give us feedback.
Regards
TravelUp