MicksGarageReviews 72

Please read! This man is a deceiver Mercedes benz ride on truck for kids
Bought one of these trucks from micks garage for Christmas as a well known company I thought everything would be fine well on Christmas morning it wouldn't work only from the remote wouldn't operate from the pedal and the next day it wouldn't work at all not from the remote or the pedal they completely sold me a broken truck I have contacted them atleast 30 times they continue to ignore my messages and emails and even phone calls when I first got in contact with them they said they would solve this issue and they would assure me that it would be fixed but that was atleast 6 weeks ago and now they continue to ignore me won't answer because they have completely scammed me and obviously knew well they sold me a broken truck for my kid on Christmas morning this is so unfair and I really really wouldn't recommend anyone to buy anything from micks garage as they are liars and will sell you broken items and refuse to answer you only lead you on and hope that you won't keep texting them and want you to forget about it if it was again I would never buy from them I thought they seemed genuine but obviously there not please anybody who sees this don't buy from them as they same will happen to you and especially Christmas morning my boy continues to ask me did santa fix he's truck? But obviously not as they continue to ignore me please stop buying from these scammers

Wrong item delivered. I never open nor touch the product because its not what i bought. Costumer service never reply for days. Return department did respond, 'Can return the item at your own expense. Wont refund if the product is damage.'

Sent wrong item, emailed the company several time and also contacted them on their Facebook page to no avail. Now discovered this is a common problem with this company. They have my mobey but i dont have my goods. In short do not use this company.

No idea what happened to micksgarage.com, they used to be really good. Ordered almost 2 weeks ago and still no order. They don't answer the phones anymore and you can only contact them through email, I've emailed them 5 times over the past week looking for a refund as my order never arrived. Not 1 email has been answered. I had to go through PayPal to get my money back. Still waiting.I have never heard back from micksgarage.com as to where my order is or if they will give me back my money. Absolutely disaster. Needless to say, I'll never order from them again! Appalling service

More often than not you look for a part they don't have it pure joke I was looking for rear bushings for a 07 bmw not a single part in stock don't waste your time

Terrible customer service.
Just buy locally.
Don't respond to emails and no phone number. Anywhere that don't let you phone them up is a sure fore way of knowing they are cowboys. Impossible to leave a bad review on their website.

Took over a month to locally deliver a set of car mats. Enquiries were met with an automated response.

Do not even bother ordering from this place. They dont respond to emails and once they have your money they wont refund you when there is a problem. Which looks like they have alot of issues. Wish i read some reveiws before i ordered

Easy to order online. Great communication throughout, I received emails updating me on the status. I ordered on Friday, and received the package on Monday. Product is great quality. I will order from them again.

If I could give 0 stars I would. Don't waste your time or money with this website!
Ordered a part which was advertised as new. When it arrived it was clearly reconditioned. The part was faulty.
I sent a simple requesting a refund over 3 weeks ago. I am still back and forth with them by email trying to do a simple return! Customer service advisors are very unpleasant and unhelpful.
I bought a working and brand new part elsewhere for half the cost.
Adding to this experience I just got an email from them saying the 30 day returns window is up. I begin this returns process almost a month ago.

Bought reversing sensors of them and they don't work and won't send me new ones Customer device are horrible to deal with

I ordered a seat cover and they send me wrong. And I sent them an email I received the wrong item and they ask me to return and I send it back again paid extra money for delivery, after all this and they haven't collect from the depot and I've got the item again because they refuse to go and collect from the depot from DPD. Please do not buy.

Paid for next day delivery waited for 3 days then they refused to refund me the cost of premium service

I ordered a pair of draper leaf collectors and all seemed well until the order arrived and I found 1 single item rather than a pair as ordered. I wasn't too bothered initially and expected it was a genuine error which could be easily resolved but then it got worse. I tried contacting them by phone. NO joy even though on their website its offered as part of the service offering. I emailed 8 times to info email as recommended on their website and still no reply. To err is understandable but to totally fail to deal with attempts at resolution is incomprehensible. This is the last time i will ever do business with this provider

I bought a set of wind deflectors, one had bad defects from the moulding process, I logged a problem with my order, they did contact back with an automated email, I posted them a photo, which they said could I send more as it wasn't a very clear photo, I sent another 4 which highlighted the defects more clearly and I've heard nothing back, I posted a further 5 emails but they have never got back to me, I will not be buying from them again

I purchased an item from CarRacks.co.uk but the item was dealt with by Micks garage - what they don't tell you is the item has to be shipped from Ireland and you end up paying import duties. They don't respond to emails or calls. They are able to offer cheaper prices by not declaring the import costs. Total rip off

Horrible customer service experience and misguiding return policy...

I ordered a dash cam from them and tested but didn't like the fact that it would heat up very quick and some other features.

I wanted to return the product as it says "*hassle free return*" on their website if I'm (customer) not satisfied with the product.

I reached out to them asking for return instructions but they declined to send me the return label.

They said that the product is used/tested and they can't accept it... and I asked them: how can a customer would know if he/she is satisfied with his/her purchase if the product is not tested?

I didn't get any response back because they know that their return policy is misguiding.

Their customer service team is just a bunch of incompetent people...

I was offered a free hardwire kit by micksgarage and when I accepted it, they simply sent me a link where I could purchase.

I mean why would you offer a free hardwire kit for a customer if you are only going to send them the link to purchase it?

It just shows that they don't take their customers serious. They just want their customer's money and that's all.

Delivered an air pump that did not match the website description. The website was Carracks.co.uk but transpired it was Micks Garages that was the trader -misleading? Micks garages organised a DPD courier to collect but unable to track. Now cannot get a refund. Customer service lines are now not operating nor is Carracks.co.uk

Do not deal with company they very poor customer service, they do not answear there phone, very bad quilty parts