MicksGarage

Please read! This man is a deceiver Mercedes benz ride on truck for kids
Bought one of these trucks from micks garage for Christmas as a well known company I thought everything would be fine well on Christmas morning it wouldn't work only from the remote wouldn't operate from the pedal and the next day it wouldn't work at all not from the remote or the pedal they completely sold me a broken truck I have contacted them atleast 30 times they continue to ignore my messages and emails and even phone calls when I first got in contact with them they said they would solve this issue and they would assure me that it would be fixed but that was atleast 6 weeks ago and now they continue to ignore me won't answer because they have completely scammed me and obviously knew well they sold me a broken truck for my kid on Christmas morning this is so unfair and I really really wouldn't recommend anyone to buy anything from micks garage as they are liars and will sell you broken items and refuse to answer you only lead you on and hope that you won't keep texting them and want you to forget about it if it was again I would never buy from them I thought they seemed genuine but obviously there not please anybody who sees this don't buy from them as they same will happen to you and especially Christmas morning my boy continues to ask me did santa fix he's truck? But obviously not as they continue to ignore me please stop buying from these scammers

Wrong item delivered. I never open nor touch the product because its not what i bought. Costumer service never reply for days. Return department did respond, 'Can return the item at your own expense. Wont refund if the product is damage.'

Terrible customer service.
Just buy locally.
Don't respond to emails and no phone number. Anywhere that don't let you phone them up is a sure fore way of knowing they are cowboys. Impossible to leave a bad review on their website.

Sent wrong item, emailed the company several time and also contacted them on their Facebook page to no avail. Now discovered this is a common problem with this company. They have my mobey but i dont have my goods. In short do not use this company.

No idea what happened to micksgarage.com, they used to be really good. Ordered almost 2 weeks ago and still no order. They don't answer the phones anymore and you can only contact them through email, I've emailed them 5 times over the past week looking for a refund as my order never arrived. Not 1 email has been answered. I had to go through PayPal to get my money back. Still waiting.I have never heard back from micksgarage.com as to where my order is or if they will give me back my money. Absolutely disaster. Needless to say, I'll never order from them again! Appalling service

If I could give 0 stars I would. Don't waste your time or money with this website!
Ordered a part which was advertised as new. When it arrived it was clearly reconditioned. The part was faulty.
I sent a simple requesting a refund over 3 weeks ago. I am still back and forth with them by email trying to do a simple return! Customer service advisors are very unpleasant and unhelpful.
I bought a working and brand new part elsewhere for half the cost.
Adding to this experience I just got an email from them saying the 30 day returns window is up. I begin this returns process almost a month ago.

I ordered a pair of draper leaf collectors and all seemed well until the order arrived and I found 1 single item rather than a pair as ordered. I wasn't too bothered initially and expected it was a genuine error which could be easily resolved but then it got worse. I tried contacting them by phone. NO joy even though on their website its offered as part of the service offering. I emailed 8 times to info email as recommended on their website and still no reply. To err is understandable but to totally fail to deal with attempts at resolution is incomprehensible. This is the last time i will ever do business with this provider

Do not even bother ordering from this place. They dont respond to emails and once they have your money they wont refund you when there is a problem. Which looks like they have alot of issues. Wish i read some reveiws before i ordered

I purchased an item from CarRacks.co.uk but the item was dealt with by Micks garage - what they don't tell you is the item has to be shipped from Ireland and you end up paying import duties. They don't respond to emails or calls. They are able to offer cheaper prices by not declaring the import costs. Total rip off

I ordered a seat cover and they send me wrong. And I sent them an email I received the wrong item and they ask me to return and I send it back again paid extra money for delivery, after all this and they haven't collect from the depot and I've got the item again because they refuse to go and collect from the depot from DPD. Please do not buy.

Delivered an air pump that did not match the website description. The website was Carracks.co.uk but transpired it was Micks Garages that was the trader -misleading? Micks garages organised a DPD courier to collect but unable to track. Now cannot get a refund. Customer service lines are now not operating nor is Carracks.co.uk

In recent times I ordered 4 items from Micks Garage.
Wiper blades, size not as recommended by the car manufacturer, but did fit.
Set of spare bulbs, arrived damages, no protective wrapping.
Oil and Oil filter, filter ok, incorrect oil.
Aqua Marina dingy, requested and paid for courier delivery despite qualifying for free postage. Item was sent by standard post and delivered 8 days later. Courier fee not fully refunded.
Emails to customer service not responded to, no phone service for customer issues. This company are unreliable and accept no responsibility for errors or damage. I will not be ordering any further items from them.

Part arrived looking like previous return *see photos* they've sent to me as new, customer service took ages to get a reply, when I got a reply they asked me to send photos of the part, two days later still no correspondence or returns number to get it sent back, customers car stuck with no parts while I wait... Was going to reorder from them but won't be now... I've had to do something totally out of my character and comfort zone and threaten going to trading standards... Suddenly a returns number arrives to post it back to them, at my expense.

Some of the staff here need a reality check. Mouthing off at customers, laughing down the phone at you, ignoring calls and emails. So called Hr personal making calls from their own phone while withholding their number and making the call in private location. All over the fact that they messed up my order and I'll pulled them on it. Staff disclosing their colleagues private medical information the lot. Management has been notified several times and still no reply... very unprofessional and I'm far from done with this.

Micksgarage used to be my first port of call for anything car related, but the wheels have really come off there recently it seems. Postage takes forever, weeks in some instances but they'll still charge you for express service. Customer service is a joke. They will try to fob you off first and then just not reply to emails. No telephone service available. They don't deserve your custom.

I have twice been provided with goods that failed soon after delivery. Despite the fact that, under consumer law the retailer is responsible for refunding the items Mick's Garage tries to avoid its legal obligation by saying it is a warranty claim. It takes a lot of emails to eventually get the refund when they finally admit they are liable. I no longer deal with Mick's Garage.

Do not buy anything from them! I ordered an item and didn't get it, they still charged me full price and when I emailed them that no item came they said that they won't be able to refund or replace the item as they said that it got lost in the shipping process. They said that they have a "satisfaction guarantee" but they won't help you with any concerns. Their customer service is really bad. Buy your parts and accessories somewhere else and save yourself the hassle.