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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Quality of product was as expected. Prices are comparable. Application process is ok. PROCESSING TIME IS AWFUL!
Dont know yet i have not received my item yet.So i have to wait untill i check my package and i will know something.
Thank you for your feedback!
The whole process was very easy. Customer care was very pleasant and nice to work with. Everything was clear-cut no hidden charges or fees everything percent it to you right away before signing up or paying for anything. I would definitely recommend to anyone.
Thank you! We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
The only bad thing I can say is takes to long for your to ship. It should not take about 12 days to have my TV.
Thank you for your feedback and we're sorry if this left you with a negative experience. Generally, it takes 7-10 business days to receive the order.
Wonderful service. Been very happy with the products and services. Well continue with your company for products.
Thank you so much! We're delighted to hear you're satisfied with our services. We're here for you anytime.
First purchase was perfect. Second purchased I was lied too. Said my tv would be in my home with in n 5 to 7 day. NOT THE CASE.
Thank you for your feedback. It’s important to us that our customers are more than satisfied. It takes 7-10 days to receive the order from when you've completed the verification steps. If you have additional questions please give us a call at 1-800-906-0976 ext 356.
Did not get headset or game as advertised. Tried to call MDG and they gave me a number to call to no avail. Quite a bummer
Thank you for your feedback. If such a mistake has occurred, we apologize and would like to make the things right. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of the MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.
Fast and amazing customer service! Affordable monthly payment, love my 82inch Samsung UHD Smart TV. I would highly recommend to anyone.
We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as the top priority and we are committed to our customers. We're looking forward to serving you again.
It started like a joke when I applied online and got preapproved instantly. Though a little skeptical, but I went through the process hesitantly. Long and short, the deal is done and dusted. I'm happy all the way!
Thank you for making your first purchase with us! Your satisfaction is our priority. Please let us know if we can help anyway in the future.
Always friendly. And more than willing to help me out. I love that I can pay off what I get if had extra money.
Thank you! Thank you!
Thank you for giving us a shot! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
Quick and easy. All online. Fast delivery. Nothing to fax or verify this time. Received my tracking number within a coupe of days and my purchase was at my front door the next day. From start to finish I think I had my purchase in 4 days. It was wonderful
Thank you so much! Your comment made our day here at MDG. We’d be glad to serve you again!
Been dealing with MDG for over 4 years and the service as always been great, as well as the products and shipping
Thank you for sharing such a positive experience and being our loyal customer. It means a world to us!
These are the rudest most unprofessional unhelpful people ever! Emma was so nasty and rude! We canceled our order and got nothing so not to ever have to deal with this rude company again! She repeatedly hung up on us.
Thank you for your feedback, Michael. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. Please send us an email at ivanav@mdg.com with your phone number so that we can investigate your feedback further. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve any issue immediately.
I SPOKE WITH A MANAGER(VANIA KUBUROVIC) ON JULY THE 15TH ABOUT AN OVERDUE PAYMENT... I MADE ARRANGEMENTS TO PAY $75.00 IN AUGUST AND $89.00 IN SEPT TO GET CAUGHT UP... ON 8/14... I CALLED AND MADE THE $75.00 PAYMENT THAT WAS ARRANGED. WHEN I LOOKE@ MY BANK STATMENT MDG HAD DEBITED MY ACCOUNT, AGAIN!... I NEVER AUTHORIZED, A SECOND PAYMENT FOR AUGUST!. WHEN I CALLED TO DISPUTE THE CHARGE, I WAS TOLD I AM GOING TO COLLECTIONS!. WHY?! WHEN THEY WERE OVERPAID AND MY ACCOUNT IS DRASTICALLY OVERDRAWN BECAUSE OF IT!. I ADVISE ANYONE AND EVERYONE DO NOT DO BUSINESS WITH MDG!
Thank you for your feedback! We take money directly from your account via pre-authorized payments. Please to understand that every missed payment will result as NSF ( due to insufficient funds in your account to cover the transaction, the bank will charge you). If you have additional questions please give us a call at 1-800-906-0976 ext 340.
My experience with MDG has been wonderful. Services are easy to use and the process is simple. Highly Recommended!
Thank you so much! We're so happy you choose us as a service provider. Please let us know what we can do for you in the future.
My experience with this company is WONDERFUL! The initial verification took a couple of days due to them making sure all of my information was correct, which I fully understood. My 1st order arrived undamaged and I just placed my 2nd order. NOT TO MENTION THEIR PAYMENTS ARE VERY AFFORDABLE VERSUS RENT TO OWN! THEY ALSO ALLOWED ME TO MAKE 1 MONTHLY PAYMENT SINCE I GET MY CHECK ONCE A MONTH! I CAN NOT SAY ENOUGH GREAT THINGS ABOUT THEM! I ADVISE EVERYONE TO DO BUSINESS WITH MDG! THEY EVEN REPORT TO THE CREDIT BUREAUS ALLOWING ME TO BUILD MY CREDIT! THEIR CREDIT LIMIT FOR ME IS WONDERFUL TOO! THANK YOU MDG FOR MAKING ME YOUR CUSTOMER! I WILL ALWAYS DO BUSINESS WITH YOUR COMPANY!
Wow! We're so thankful that you took a time to share your experience. Your kind words reaffirm the hard work we put in every day and it means a lot to us. As a matter of fact, we're looking forward to serving you again.
Most people have more than one çredit cards and financial institution to use. Let us use them the easy and simple method.
Thank you for your feedback.
To proceed you need to use your primary account with direct deposits on it as income has to be verified and based on that we can set up your payment plan. If you have any additional questions please give us a call at 1-800-906-0976 ext 356.
My husband applied WITH HIS SS # & was approved for $1200 worth of merchandise. After approving him with his SS # they then asked for access to our online banking via us entering our login credentials, a copy of our lease front pg & last pg., a voided check from our acct., a copy of his ID, & a copy of a utility bill. FOR AN OVER PRICED TV & LAPTOP! When the voided check wasn't enough they then asked for a picture of our bank statements going back 60 days & wanted it so badly that they started out offering to give us a $50 discount for us to send it to them. When I contacted my bank to ask for a document to be emailed to them with both of our names on it my bank advised me NOT to deal with them stating that they've had a lot of trouble with that company in the past. So much so that they refused to email them anything due to protecting themselves. When I told the CSA that he then offered a $100 discount for us to take a pic of what we had & send it in. I explained that they had gotten all they were getting from us & it still wasn't enough. For a TV & a laptop. It's not like it was a $5000 loan or a car purchase. It was a TV & a laptop. It's ridiculous. I wouldn't deal with this company at all ever if I were you!
Thank you for your review. We're so sorry to hear thing weren't smoothly as you'd hoped. As we're an online company, we must take precautions when lending to prospective customers and our terms state that we can ask additional documents anytime. We would like the opportunity to review the file but we need some information to locate the account. Please send us an email at ivanav@mdg.com with your ID number and your phone number so that we can follow up! Thank you.
So far they have been fair about how much products. And it's not that expensive for payments. I just wish they have more stuff to order like kitchen table sets, dj equipment, and more bedroom furniture and living room furniture.
Thank you! We are happy that we've left a good impression on our side because your satisfaction is our number one concern. We're attending to your needs and looking to update our inventory!
Please keep checking back our site, and let us know what we can do for you in the forthcoming years.
My wife got a AC and a laptop and they said all is great we will take the money then send the stuff. Then took the money and then said she didn't do all the paper work properly and the supervisor needed to go over it... so I asked for our money back and it took 10 days to return my money and they kept $1 on top of that. When they messed up
Thank you for your review! We're sorry to hear that things weren't moving as smoothly as you'd hoped! We do this for security purposes and there is a reason behind every request, our terms and conditions state that we may ask for more detail at any time. Information is not requested with the intent to cause such frustrations, and we do apologize.
In the case of a refund, the amount refunded is the same as the amount deducted from your account. If you have additional concerns, please feel free to reach out to the company at 1-800-906-0976 ext 356.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We work hard to offer the best prices and we also offer price matching so long as the product matches ours! Please let us know what we can do for you in the future.