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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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The sentence says it all, quick easy way to get things at installments to pay for em. Great customer care and service.

Date of experience: August 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you! Your satisfaction is our top concern and we're happy to hear that we hit the mark for you. We would be happy to serve you again.

Wisconsin
1 review
0 helpful votes
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I would use them again
August 29, 2019

Everything was done like it was supposed to from customer serive all the way to the delivery everything went smooth

Date of experience: August 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We're glad to hear the process was easy. Enjoy your new tv and let us know if there's anything we can help you with!

Texas
1 review
0 helpful votes
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Yeah
August 29, 2019

They were good... quick with getting the shipment out. The guy, Ivan could have been better. He didn't speak proper English in his letters. One letter he asked why I called and cancelled. But then the payment went thru. They also didn't ask if it was the correct account before they billed it, overdrawing my ALREADY overdrawn account. Also the rules were not clear on what account had to be used before they billed it.

Date of experience: August 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're sorry to hear things weren't moving as smoothly as you'd hoped! We strive to provide comprehensive and detailed information about terms and conditions, procedure and products that we carry and we’re always here to respond to all your concerns and make sure that you’re well informed about everything. Enjoy your item and please let us know if we can help in the future.

Texas
1 review
0 helpful votes
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Fraud
August 29, 2019

This company is a fraud they give fake information just to get your private information run away you been warn

Date of experience: August 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! MDG is a legitimate company, in business for decades. We have reviewed the file and it appears as though the agents simply required some additional information. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.

Canada
1 review
0 helpful votes
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TV, S AND ME
August 28, 2019

OTHER THE SHIPPING COMPANY WAS LATE GETTING MY 50 IN UHD TV TO ME, I AM QUITE PLEASED WITH MDG, S PERFORMANCE IN
ALL ASPECTS. WOULD RECOMMEND THEM FOR OTHER PEOPLE
LOOKING TO BUY!

Date of experience: August 28, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to share a word about us. It means a lot to us. We would be happy to serve you again. Please let us know if we can help in the future.

Louisiana
1 review
1 helpful vote
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Run away
August 28, 2019

You have to jump threw hoops to get the finance then they dont ship on time as promised... they promised to ship on friday and its now tuesday and UPS still says waiting to be delivered to them.

Date of experience: August 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback and we're sorry to hear you're not satisfied with our services. It takes 7-10 business days to receive the order from when you've completed all the steps and we've received your payment. If you have additional concerns please reach out to the customer service at 1-800-906-0976 ext 352.

Louisiana
1 review
1 helpful vote
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Nice laptop Nice business
September 1, 2019

This company i never knew about or heard of or i would of purchased from them a lot sooner. I stumbled apon them and i looked and i was about to jump out of the roof when i saw the laptop i wanted. 2 k and financing WOW. Good people to do business with.

Date of experience: August 27, 2019
Texas
1 review
0 helpful votes
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Love MDG
August 28, 2019

Very easy to place an order online
Excellent Merchandise
Easy approval
Highly recommended
Will ship fast!

Date of experience: August 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review! It means a lot to us to hear that you're satisfied with our services because we work very hard to offer you the best. We're here for you anytime.

Tennessee
2 reviews
1 helpful vote
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Great experience
August 27, 2019

It was a great experience very easy to order the product that I needed fast easy shipping. I have always had a great experience when ordering from MDG.

Date of experience: August 27, 2019
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to share your experience. Our goal is to provide the best service and we're happy to hear that we hit the mark for you. As a matter of fact, we're looking forward to serving you again.

New York
1 review
0 helpful votes
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Awesome
August 27, 2019

Love this website was appoved in min and love how they work if if have to use it again i will payments every 2 weeks is worth it and will reccomend it to anyone

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! We really appreciate your business. Please let us know if we can help in any way in the future.

Florida
1 review
1 helpful vote
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Poor communication
August 27, 2019

I was told last Thursday that was in 24 to 48 hours I would receive the shipping information stop going on 72 and I still have not heard a word

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the review! Your order has been invoiced and should be delivered on Thursday 08/29/2019. If you have additional questions or concerns please reach out to our customer service team at 1-800-906-0976 ext 352.

Canada
1 review
0 helpful votes
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Fast and efficient
August 27, 2019

When calling in about any questions I always get an answer that is useful and have not been frustrated it waiting times or lack of knowledge

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We’re always here to respond to all your concerns and make sure that you’re well informed about everything. Please let us know how we can help in the future.

Georgia
1 review
1 helpful vote
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Slow Process for delivery
August 27, 2019

My order has been ready to ship but I have not received any notifications from UPS stating it was on the way and it's been over a week.

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. Estimated delivery time is 7-10 business days and as per your tracking number, the order should be delivered tomorrow. For any question or concern feel free to reach out to the customer service at 1-800-906-0976 ext 352.

Maryland
1 review
0 helpful votes
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Very good Customer Service
August 27, 2019

My orders were great and the Customer service was superb and I will be ordering more things from this company it was a very professional experience to the upmost.

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Your satisfaction means a lot to us. We would be happy to serve you again.

New Jersey
1 review
0 helpful votes
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Satisfied
August 26, 2019

Awaiting the delivery of the TV which is supposed to be delivered on Saturday, August 31st, 2019. The scheduling process was very easy to use and I am hoping that the TV will be delivered on Saturday in good condition.

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Enjoy your item and please let us know how we can help in the future.

New York
1 review
0 helpful votes
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Great keep keep up the good Ward I like you God thanks for giving me the opportunity well all the people did and I would never forget you guy and I won't disappoint you amen

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for sharing your experience. We're here for you anytime.

New York
1 review
0 helpful votes
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Great
August 26, 2019

I will do this again. When I get the chance.the stuff I got was very nice it is very good quality!#####&&&&&&&&

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for giving us a shot, and even more for leaving us this review. We're here for you anytime.

Georgia
1 review
1 helpful vote
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Great customer service
August 26, 2019

I ordered my computer and I had it within a week. Everything works perfect and the customer service is spectacular.

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We will strive to deliver great experiences consistently, please let us know what we can do for you in the future.

Georgia
1 review
0 helpful votes
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Very good
August 26, 2019

It was a great experience and the people that helped me was very good and knowledgeable. And I had no problem placing my order ina timely manner

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We appreciate your business and look forward to serving any additional needs in the future.

Illinois
1 review
0 helpful votes
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Prompt Customer Support
August 26, 2019

Process was smooth, easy, and took as little time as possible. My representative was very responsive and prompt to any questions or concerns I had. Will be shopping here again!

Date of experience: August 26, 2019
Ivana V. — MDG Rep
over a year old

We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE