Its hard to judge this company. They give decent prices, however, be prepared to invest in the long run far more money than what the product is worth. For instance I bought a TV from them which retails at $1,000.00 (on sale) I am paying bi-weekly $38.00. It would be cheaper to just pay on a credit card. The shipping also has taken forever (two weeks after 1st payment). This is a good alternative if you cannot get a credit card or just want to avoid it.
If you're trying to build your credit & serious about making your payments on time they're good. The bi-weekly rates are amazing, it took establishing myself and some preauthorized payments prior to getting my bed. The great part is you can request to pay extra after arranging a payment to pay off your debt sooner.
I am very satisfied and their weekly payment plan was fair. I'm looking forward to paying off my comfort gel bed and gaming system. Quality products, fair prices & delivery times were pretty decent too. The customer account is pretty awesome, seeing how much you owe and all the other features are handy for paying off your debt and improving your credit score.
Thank you for taking the time to leave us such a beautiful review. From the very beginning, our main goal was to make shopping affordable to everyone! MDG’s – Customer First – Mantra is one of the reasons that make our customers Happy. We're looking forward to serving you again.
I'm honestly amazed, I've had my fair share of bad credit history, and mistakes previously made that impacted my credit negatively, however MDG was able to make it happen and approved me on the spot! I don't know what i'd do without them, i'd rate them a 10/10 and there rep's were amazing! Good company to deal with, and have really good rates
This was such a good experience fast and friendly service. Top quality products. I dont have to worry about remembering to make my payment on time it comes right out of my bank account. I get a email telling me my next 4 payments. What a great deal. I will be shopping with MDG again.
Well to start off not having good credit MDG was able to help me out and hook me up with a brand new tv at an affordable price. Later on i also easily added a dishwasher and digital camera. My MDG rep was happy to help in anyway and made things so easy to do with no pressure. They are also great at explaining all the fine details most others won't. Avoid the rent to own and go with MDG where you can pay off what you owe at any time. So would highly suggest going with MDG for your next purchase.
This is my second purchase from MDG. I have nothing but excellent products, that we enjoy. Great customer service. I get approved right away and they ship fast. Payments are easy and inexpensive. Very happy with mdg and would recommend to anyone!
Thank you for your feedback, we are happy to hear you had a great experience.
With $3 dollars a day I got two most amazing computers! My credit score is low but they didn't care because they believed in me that if my score is bad, it doesn't mean I'm a bad person! I'm so happy and i recommend this wonderful opportunity to anyone who can't pay cash all up front! Thank you MDG
Thank you so much for taking the time to leave this excellent review. We really appreciate your business.
I'm struggling to find anything good to say about this company outside of the fact that they extended me credit. Which really means nothing but an extra bill for a product that I have yet to receive or be able to enjoy.
Thanks for the feedback. We're sorry if this left you with a negative experience, but sometimes items end up broken/damaged during the transport. But, you don't have to worry about it. We will ship the replacement.
The process was a bit more cumbersome than expected, but MDG did everything to make it as easy as possible to make my purchase. Looking forward to my new TV arriving in a couple days. How can you beat nearly half off and credit terms that are not bad at all.
Thank you! We work really hard to meet expectations like yours and we're so happy to hear that you're satisfied. Please let us know if there is anything else we can help you with.
I was really excited when I purchased the item. However, the power supply does not work in MDG gives the runaround. I've never been treated so poorly by a company ever. There's no reason why they can't just send me a replacement.
Thank you for your feedback, Keith! We are sorry to hear that your experience was less than desirable and that we were not able to meet your expectations. For any further questions or concerns regarding this matter, please reach our Customer Care Team directly on 1-800-906-0975 ext. 370. We hope that we'll have a chance to make your experience a better one.
Been sending money to these clowns since January. Keep getting lured and lied into waiting longer and sending more money. They use ups shipping to for $100 and you get the snail version so they can make money on the shipping also. Terrible customer service, don't fall for Ivana and her or email me I'll look into, I emailed her more then once and she does not reply. If you don't mind dealing with a bunch of scammers that take months to get anything done then this is your place. Told me they were shipping yesterday and still the tracking don't update, just shows longer then original. Don't even show it was picked up. Going on 2.5 months that they've just been taking money.
We are sorry to hear about your inconvenience, Jordan! Unfortunately, we don't have our own delivery service therefore we use UPS for shipping smaller items. It takes 7-10 business days approximately for shipping your order, after the order is invoiced on our side. For any further concerns or assistance needed, please reach our Customer Care Team directly on 1-800-906-0976 ext. 370.
The whole process from order, verification and especially shipping is very slow. We'r paid for threshold delivery and had tho drive 30 miles to pick up on dock. Now we have to find help to carry these 2 chairs in the house.
We're truly sorry that you didn't enjoy your experience with us. Being a financing company we must take precautions when lending to prospective customers. However, we're listening carefully to your feedback and will use it to make us better and improve the service where necessary. Enjoy your items and please let us know if there is anything else we can help you with.
Let's see your shipping company lost a $600 box that's costing me close to $1000 with interest and rather than help me get another one sent you give me the run around saying you haven't received any emails, I've called about 7 times and been dealing with this for over a week I get being busy but you guys should be a little more proactive about resolving customers issues rather than playing a waiting game forever and expecting them to just sit around and wait.
Thank you for your review. We're sorry to hear your experience. Sometimes he items end up being broken or lost during the transport and we're looking to prevent such issues from happening again. We apologize for the inconvenience. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352.
Prior to receiving my laptop I had attempted to finalize twice and had been passed around between approximately ten separate agents without warning...
I love what your company is doing but, as a telephone support agent myself, I do firmly recommend MDG re-evaluate its customer service policies.
I am not certain whether the fault lies with your training processes or with the employees themselves, but either way, if this issue is addressed I am certain your company could greatly increase its annual revenue.
Thank you for your feedback! Each client has his Personal Account Assistant but we have a great team of experts ready to assist you all the way if your personal assistant is not available.
Enjoy your item and let us know what we can do for you in the future.
My experience with MDG was fantastic. The initial process was quick and efficient. The xbox one I ordered arrives exactly when they said it would, and is working perfectly. I will be back for another purchase. Absolutely zero issues. Thanks ppl.
Thank you for your review, we appreciate the feedback.
From beginning to end, very smooth everyone I talked was so nice. Nick my account guy is awesome, very helpful and respectful, from applying to shipping all took about a week probably would have been less but there was a slight error on my part. Ordered the switch bundle for Christmas and I know my daughter will be ecstatic. Will definitely keep working with them in the future.
I have had my laptop for almost a year now and still have no complaints about it. The products that Mdg has on their site re to- notch and the pricing is reasonable. I will definitely continue doing business with them
This was my second time in 2 years using MDG while the first time was kind of average due to all the info that was needed and having to wait for what felt like forever This time it was as fast as calling placing my order and boom good to go. They're extremely flexible with payment setups as I get paid monthly so they just combine both my payments into one which is great. I've never had an issue with customer service if I have one issue it's. The product selection isn't that big so just beware of that when it comes to shopping for something specific
This is the worst company I have ever dealt with. I've paid almost 1,000 dollars and these idiots only put 214 towards my account. They claim the rest in interest. The furniture was damage when arrived and they never did anything about it well I'm closing my account since they don't want to own up to fair service.
Thank you for your comment and we are sorry to hear that we did not meet your expectations! Since this is financing, there are of course finance charges such as interest and other fees for additional/optional services and/or programs. Nothing is hidden as everything is outlined and broken down in the contract. You can check your balance at any time as well as your payments, interest, etc. For more details, we would need your personal ID number to locate the account. Please call us at 1-800-906-0976 x 370 and we will be happy to review your account in more detail.
This is my second purchase from MDG. The only thing I think they could improve on is for both purchases the finance department never called, I waited a week and finally contacted them to complete the transaction. Otherwise everything was smooth.
Thank you! We appreciate your feedback.
Overview
MDG has a rating of 3.1 stars from 5,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hello,
We offer an open loan, so you can increase payments, make extra payments or pay it in full anytime without penalty.
Our shipping time frame is 5-10 business days after your first payment is received.