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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
0 helpful votes
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Amazing!
March 30, 2018

MDG customer service were amazing, they helped me with every step, and delivery was so fast!
I would recommend this to my friends and family!
I will order again!

Date of experience: March 29, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Simple and easy
March 30, 2018

I had a phone mix up but they were great trying to get me and complete my order! Tablet came today, I cannot wait for my new living room set!

Date of experience: March 29, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback. You should receive a call by Tuesday to confirm the delivery date for the living room set.

Texas
1 review
0 helpful votes
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I ordered mattress and bedroom set. They were all suppose to be sent together, I got my mattress 6 days before my bedroom set. One package arrived damaged and was no problem to send back and a replacement ordered. Overall I am pretty satisfied with my exp. Thus far.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Hello,

Thank you for your review.

The reason as to why there were not delivered at the same time is because they were shipped by different carrier. A request has already been sent to ship the replacement.

Georgia
1 review
1 helpful vote
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Im normally not big on doing reviews, but this is definitely an exception. Where do I start? No hidden fees, very low payments, prompt delivery and absolutely no complaints; at all! Im extremely happy with my laptop, exactly what I wanted. Cant wait for my next purchase.

P.S.
To whom ever is reading this, give them a try, youll be happy you did.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Illinois
1 review
0 helpful votes
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Order screw up
March 29, 2018

I think your employees need to double check orders so customers don't have to go through what I did I'm really not satisfied with your service still missing a item

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2018
Florida
1 review
0 helpful votes
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The web site is user friendly
March 29, 2018

Very pleased with customer services and I like how the web site is set up. I received the merchandise in a timely matter. Was able to down load my pdf files to read my contacts with no problem.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback. We appreciate it!

Texas
1 review
0 helpful votes
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Perfect experience
March 29, 2018

I received my products fast everything is working fine and prices are cheaper than going to rent a center or Arrons! Customer service was always nice and courteous when I called to ask questions.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Nevada
1 review
1 helpful vote
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I ordered a couple Tv's and a SSD that was on clearance... they gave me a free notepad. Everything came on time... thanks!

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are very happy to hear

Wisconsin
1 review
0 helpful votes
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Way to long of a process
March 29, 2018

I ordered beginning March it is now the end of March and still have not received items. And will have made 2 payments with no items

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review

The order was invoiced on March 22nd and shipped on March 23rd. It normally takes 5-8 buisness days to be delivered to your place and as per the tracking number, the item was delivered on March 30th ( on the 5th business day) withing the correct time frame.

Idaho
1 review
1 helpful vote
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Shipping took forever and my new laptop was dead on arrival, had to immediately send it in to HP for warranty repair...

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Hello,

We are sorry to hear! You are under warranty for the first 30 days with MDG but HP will fix the issue at no cost for you.

Texas
1 review
0 helpful votes
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Pretty good overall.
March 29, 2018

Had to call them to get my order shipped. Other than that everything was good. My stuff came on the day of my second payment.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback!

Illinois
3 reviews
1 helpful vote
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My first encounter
March 29, 2018

So at 1st when i signed up I was very tired of being called everyday. I wanted to sit back and wait for the right items to come that I wanted. Finally i found what i wanted and the process was easy. Yesterday my 65" tv arrived and I love it. Now I am hoping that the payment process and everything else goes a smoothly.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are very happy to hear!

Illinois
1 review
0 helpful votes
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Delayed
March 29, 2018

Customer service lady was very rude and never emailed me like she said she would. Took an extended amount of time to process my order.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Once your order is submitted to the verification department, it does take 24-48 hours for them to review your order and call you to confirm. Your order was submitted on March 26th and the verification department called the next day March 27th to confirm everything prior to shipping.

Wisconsin
1 review
0 helpful votes
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Not happy
March 29, 2018

Still waiting for tv should have been delivered on March 26th and nothing called the shipping company and they were to busy to help

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

An email has been sent to the delivery company to contact you.

Canada
1 review
0 helpful votes
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I dealed with mdg since 2010. They are very helpfull and friendly to deal with. They have great deals and low payments. Why go to a place were you to rent and have high payments when you can get the same product at MDG for a lower price and a cheaper payment and own it faster. Keep up the good work MDG i will always be a customer of yours.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review! We hope everything is going smoothly for you.

Michigan
4 reviews
0 helpful votes
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Great experience!
March 29, 2018

I ordered a nice HP laptop for my husband. My customer service rep was Nathan. He was very helpful and I got the laptop just when they said I would. My husband loves his new computer! I wouldn't hesitate to order from them again.

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you! I will forward your review to Nathan and his supervisor

New York
1 review
0 helpful votes
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I think the process is too slow and you end up making second payment before you can even enjoy the products i feel when you pay for something you should relieve it in 2 5 business days and at least dont make a payment until you at least received the products that you ave purchased but customer service was excellent and i hope to do more business with them once i got to enjoy my products

Date of experience: March 28, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Normally we set you on a payment plan following your income/allocations.

Ohio
1 review
1 helpful vote
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Paying less than $100.00 a month for great electronics in my opinion is totally worth it. It took a little time for the entire process from the beginning to having the merchandise I would say around three weeks. But hey if you want it that day go shell out over $1,000.00. I dont mind paying a little extra in the end for low bi-weekly payments. I will definitely be returning after I pay off my current merchandise.

Date of experience: March 27, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we appreciate it!

Massachusetts
1 review
1 helpful vote
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Awesome
March 29, 2018

Great customer service. Very helpful with finalizing my order and making delivery as promised. Driver was especially helpful and greatly appreciated, he went above and beyond requirements. I will recommend MDG to family and friends.

Date of experience: March 27, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review!

Alabama
1 review
1 helpful vote
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Awesome
March 28, 2018

I was very suprised of the support and professionalism but it was a great experience...
Very helpful and knowledgeable... i will be doing bussiness with MDG again and i will tell all my friends about it also...

Date of experience: March 27, 2018
Meghana B. — MDG Rep
over a year old

We are very happy to hear you had a good experience with MDG. Thank you for your review!

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE