MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
MDG customer service were amazing, they helped me with every step, and delivery was so fast!
I would recommend this to my friends and family!
I will order again!
I had a phone mix up but they were great trying to get me and complete my order! Tablet came today, I cannot wait for my new living room set!
Thank you for your feedback. You should receive a call by Tuesday to confirm the delivery date for the living room set.
I ordered mattress and bedroom set. They were all suppose to be sent together, I got my mattress 6 days before my bedroom set. One package arrived damaged and was no problem to send back and a replacement ordered. Overall I am pretty satisfied with my exp. Thus far.
Hello,
Thank you for your review.
The reason as to why there were not delivered at the same time is because they were shipped by different carrier. A request has already been sent to ship the replacement.
Im normally not big on doing reviews, but this is definitely an exception. Where do I start? No hidden fees, very low payments, prompt delivery and absolutely no complaints; at all! Im extremely happy with my laptop, exactly what I wanted. Cant wait for my next purchase.
P.S.
To whom ever is reading this, give them a try, youll be happy you did.
Thank you for your review!
I think your employees need to double check orders so customers don't have to go through what I did I'm really not satisfied with your service still missing a item
Very pleased with customer services and I like how the web site is set up. I received the merchandise in a timely matter. Was able to down load my pdf files to read my contacts with no problem.
Thank you for your feedback. We appreciate it!
I received my products fast everything is working fine and prices are cheaper than going to rent a center or Arrons! Customer service was always nice and courteous when I called to ask questions.
Thank you for your review!
I ordered a couple Tv's and a SSD that was on clearance... they gave me a free notepad. Everything came on time... thanks!
Thank you! We are very happy to hear
I ordered beginning March it is now the end of March and still have not received items. And will have made 2 payments with no items
Thank you for your review
The order was invoiced on March 22nd and shipped on March 23rd. It normally takes 5-8 buisness days to be delivered to your place and as per the tracking number, the item was delivered on March 30th ( on the 5th business day) withing the correct time frame.
Shipping took forever and my new laptop was dead on arrival, had to immediately send it in to HP for warranty repair...
Hello,
We are sorry to hear! You are under warranty for the first 30 days with MDG but HP will fix the issue at no cost for you.
Had to call them to get my order shipped. Other than that everything was good. My stuff came on the day of my second payment.
Thank you for your feedback!
So at 1st when i signed up I was very tired of being called everyday. I wanted to sit back and wait for the right items to come that I wanted. Finally i found what i wanted and the process was easy. Yesterday my 65" tv arrived and I love it. Now I am hoping that the payment process and everything else goes a smoothly.
Thank you! We are very happy to hear!
Customer service lady was very rude and never emailed me like she said she would. Took an extended amount of time to process my order.
Thank you for your review.
Once your order is submitted to the verification department, it does take 24-48 hours for them to review your order and call you to confirm. Your order was submitted on March 26th and the verification department called the next day March 27th to confirm everything prior to shipping.
Still waiting for tv should have been delivered on March 26th and nothing called the shipping company and they were to busy to help
Thank you for your review.
An email has been sent to the delivery company to contact you.
I dealed with mdg since 2010. They are very helpfull and friendly to deal with. They have great deals and low payments. Why go to a place were you to rent and have high payments when you can get the same product at MDG for a lower price and a cheaper payment and own it faster. Keep up the good work MDG i will always be a customer of yours.
Thank you for your review! We hope everything is going smoothly for you.
I ordered a nice HP laptop for my husband. My customer service rep was Nathan. He was very helpful and I got the laptop just when they said I would. My husband loves his new computer! I wouldn't hesitate to order from them again.
Thank you! I will forward your review to Nathan and his supervisor
I think the process is too slow and you end up making second payment before you can even enjoy the products i feel when you pay for something you should relieve it in 2 5 business days and at least dont make a payment until you at least received the products that you ave purchased but customer service was excellent and i hope to do more business with them once i got to enjoy my products
Thank you for your review.
Normally we set you on a payment plan following your income/allocations.
Paying less than $100.00 a month for great electronics in my opinion is totally worth it. It took a little time for the entire process from the beginning to having the merchandise I would say around three weeks. But hey if you want it that day go shell out over $1,000.00. I dont mind paying a little extra in the end for low bi-weekly payments. I will definitely be returning after I pay off my current merchandise.
Thank you for your feedback, we appreciate it!
Great customer service. Very helpful with finalizing my order and making delivery as promised. Driver was especially helpful and greatly appreciated, he went above and beyond requirements. I will recommend MDG to family and friends.
Thank you for your review!
I was very suprised of the support and professionalism but it was a great experience...
Very helpful and knowledgeable... i will be doing bussiness with MDG again and i will tell all my friends about it also...
We are very happy to hear you had a good experience with MDG. Thank you for your review!
Answer: Nope. On a PS4 or Xbox it's 75.00. Make sure you check the documents they send for all the charges.
Answer: I was call saturday by this Ivan guy he claimed I didn't add a SSN when I filled out my application. An he requires for me to send him a picture of my SS card. Thats bull I was approved for 1200. 00 line of credit. In order to get approved for any kind of credit u must give ur SSN which I did. Their web page is in need of maintain. It has bugs. Big Bugs. Lol
Answer: Hello, All items are covered by the manufacturer's warranty (one year) and you can add a 2 and 3 year extended warranty. If something needs to be fixed, you can call us at 1-800-906-0976 ext. 352 and one of the agents will assist you.
Answer: Hello, We normally ship after the first payment is verified.
Answer: Hi, We will ship as soon as we verify the information your provided when you applied and weve received your first payment.
Answer: Hi, Ola. To avoid sharing personal information on a public forum, I invite you to contact our sales department at 1-800-906-0976 x 356 (Canada) or x 357 (USA) to have our sales process explained to you in further detail.
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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