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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
0 helpful votes
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Amazing
May 29, 2018

Very Fast Shipping, No Damage on reception, very fast response from the customer services is not gone be my last

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Nevada
1 review
0 helpful votes
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Very good customer service,
May 29, 2018

Happy with the service this time. The order was fast and good. Did not have a hard time for y'all bank check like my first time ordering. Keep up the good work!

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Awesome
May 5, 2021

Super fast transaction... laptop was here 3 days earlier than expected... specifications were exactly as ordered. This is my second time ordering with msg

Date of experience: May 28, 2018
Canada
1 review
0 helpful votes
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Great service
May 28, 2018

Nothing but good things to say. Customer service is excellent. So far I've bought a 55" smart TV, surround sound. A tablet and a laptop and I will be purchasing more items in the future. Thank you MDG

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear.

Canada
1 review
0 helpful votes
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Somewhat satisfied
May 28, 2018

I am not at all satisfied with my dealings with you this time.
This is the 4th time I have dealt with your company and the previous 3 times were okay, but this time it changed.
I signed the original contract for $48.16/bi-weekly, for a payment of $96.32/ month.
I was told that it would actually be over $105.00/ month now?
I was never in the past quoted a higher amount after I signed my contract and this increase only seemed to happen when I asked if I got my "Free" Wasp cam!
A better explanation would be nice. It appears the increase was after I asked about Waspcam.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2127104) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

The Waspcam action camera is free and it did not increase your total price.

District of Columbia
1 review
0 helpful votes
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Great
May 28, 2018

Super service very happy i will recommand to my friend krep on. Thebgood service material in goodbshape and working proneby thanks

Date of experience: May 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate it.

Minnesota
1 review
0 helpful votes
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Could be better
May 28, 2018

The customer service could be a lot better! Plus I agreed to pay one price every two weeks and after shipping my item they charged me another price!

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2198254) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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It was good
May 28, 2018

Was able to get me want i was looking for i have been a custom for may years so we needed a new tv since the one that was in the living room when we turned it on one day we got no picture and just the sound so i called Mdg and was able to get the new tv

Date of experience: May 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! Enjoy your new tv at home!

California
1 review
0 helpful votes
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Satisfied customer
May 28, 2018

I had a very good experience not only my purchase, but also with customer service at MDG. I would like to thank for their professionalism and their follow-ups.

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! We hope everything continue to run smoothly for you.

Canada
1 review
0 helpful votes
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Laptop
May 28, 2018

Regular experience... called and ordered my laptop... no hassles no fuss and I got it fast and I have to write 100 words to submit this. Nothing spectacular about my experience

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your review

Canada
1 review
0 helpful votes
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Good Financing
May 28, 2018

MDG finance program gives me an opportunity and a chance to afford a product that expensive on a long term bases. I'll even love to get a loan on a condo to pay back little by little if possible.

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear.

Oklahoma
1 review
0 helpful votes
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Great service
May 28, 2018

I got everything ordered when promised at a fair price:: my sales rep went above and beyond to ensure I felt great about the purchase.

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! I will inform his supervisor as well.

Canada
1 review
0 helpful votes
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Good Job
May 28, 2018

Overall delivery of my item arrived with no damage to item. They arrived in a prompt fast time frame and put item where I wanted it also. Recommend this to other customers try this company for your bigger items.

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! Enjoy your new items.

Canada
1 review
0 helpful votes
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Friendly
May 28, 2018

My service has been good so far. I just need them to switch my preauthorized payment date because my job pay day changed. I have yet to find out if they can do that for me.

Date of experience: May 26, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback.

You can always contact our finance department at 1-800-906-0976 ext 340 or send an email to finance@mdg.ca and one of our agents will be happy to assist you.

Canada
1 review
0 helpful votes
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I love it
May 28, 2018

Fast friend, y service, great product, fast delivery.
Good priced, could not be happyer with my laptops at top right priced

Date of experience: May 25, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Evaluation
May 28, 2018

J'ai été agréablement bien servit soit par téléphone et pour la livraison j'ai juste de bon commentaire je vais racheter chez vous ses sur et certain à la prochaine

Date of experience: May 25, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre commentaire. On l'apprécie.

Canada
1 review
0 helpful votes
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Je n'ai pas recu mon colis
May 28, 2018

Je n'ai pas reçu mon colis.
Après plusieurs semaines, toujours rien.
Je suis très déçu.

J'ai téléphoner la compagnie de transporr et ils ne trouvent pas mon colis. Ils ne mon pas rappelé pour confirmer les recherche.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.

Un ticket de service client (2211666) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.

De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344

1 review
0 helpful votes
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Great to deal with.
May 25, 2018

I wanted one of their gaming laptops but my credit limit wasn't high enough. After telling them that I could'nt put down a 500$ deposit, they said they'd call me back. They did call me back and gave me a credit limit increase since my account is in good order. My credit limit was still not high enough to be able to get it shipped immediately, however instead of putting down 500$, I only need to put around half that.

Date of experience: May 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are pleased to hear.

Canada
1 review
0 helpful votes
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Very Satsified
May 25, 2018

Item was as stated, customer service was very friendly. It came on the date supplied and was in great shape

Date of experience: May 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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My new laptop
May 25, 2018

Mdg was easy to deal with, got my laptop fast, 5 days after it was sent out.im enjoying it to the fullest

Date of experience: May 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE