business logo of MDG

MDGReviews 5,386

3.1
How would you rate MDG?
grey star
grey star
grey star
grey star
grey star

MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Ohio
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Send Message
Share Review
Report Review

Disappointed
June 25, 2018

It is four weeks since the order was placed I have not received my order. I have sent out an email to the following contacts with no response:
1. *******@mdghq.com
2. *******@mdghq.com
3. *******@mdghq.com
4. *******@mdg.com

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.
A Customer Service ticket (2232134) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Pennsylvania
1 review
0 helpful votes
Follow Dominick G.
Unfollow Dominick G.
Send Message
Share Review
Report Review

They lock you in and dont care.
June 25, 2018

Longest ordering process I've ever seen. After being required to pay first I waited two weeks before my order even shipped. To top it off they auto debit your bank account whenever they want and wont change it to fit your needs. First and last time i do business with them.

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2219947) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
Follow Luc D.
Unfollow Luc D.
Send Message
Share Review
Report Review

Tv purchase
June 25, 2018

The order went well. I recommend to use again. I would like more selections in models. Like Sony or Sharp etc

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Send Message
Share Review
Report Review

Super transaction
June 25, 2018

So very happy with the whole process from initial contact to receiving my product. A1 service! I will return.

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
Follow Ghislain B.
Unfollow Ghislain B.
Send Message
Share Review
Report Review

Merci
June 25, 2018

Très satisfait et rapide.

Le portable fonctionne très bien.

UPS très rapide et bien aimé le track colis

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Canada
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Send Message
Share Review
Report Review

Very dissatisfied. Ordered a computer it came with windows 7 when it was advertised with windows 10. Still haven't heard anything back from tech support

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2230372) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
Follow Cindy P.
Unfollow Cindy P.
Send Message
Share Review
Report Review

Long processus
June 25, 2018

I M still waiting for a call to receive my purchase. I should receive this call Last week. Still waiting...

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Hello,

Your item was shipped out on June 19th and for large TV's, it takes 5-10 business days to be delivered.

I will email your tracking number and you can use it to track your item.

If you have any additional questions, please don't hesitate to contact us at 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
Follow Melissa N.
Unfollow Melissa N.
Send Message
Share Review
Report Review

Great service
June 25, 2018

Great service, always available to help. Fast shipping and got first shipment in three days instead of quoted 7-10 days

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
Follow Candy J.
Unfollow Candy J.
Send Message
Share Review
Report Review

Fine service
June 25, 2018

MDG does fine service. I have purchased from them before and they do try to help the customers when possible.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2241843) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
Follow Bernard P.
Unfollow Bernard P.
Send Message
Share Review
Report Review

Fantastic
June 25, 2018

Very satisfying andvery knowledgable, also very prompt very quick in receiving the merchendise. Yours truly bernard pickett

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Send Message
Share Review
Report Review

Customer service is good
June 25, 2018

Shorter wait time for delivery of product would be good. Other than that was easy as always was an easy process.

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

Sales
June 25, 2018

Very pleased with everything great customer service, very helpful would diffidently keep buying with you

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
1 helpful vote
Follow Cynthia K.
Unfollow Cynthia K.
Send Message
Share Review
Report Review

Great customer service!
June 25, 2018

Everyone I had to speak with in the process of purchasing my new laptop were wonderful! Everyone was very helpful. It was very fast delivery as well! Thank you!

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Send Message
Share Review
Report Review

Long Time Customer
June 25, 2018

When I want something in the list just call or use the internet and boom within a couple of days I have my stuff. Way to go with the great customer service

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
Follow Jesse W.
Unfollow Jesse W.
Send Message
Share Review
Report Review

Perfect
June 25, 2018

The whole order process was easy to navigate and I was able to get the product I wanted in less then a week from my order

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
Follow Crystal M.
Unfollow Crystal M.
Send Message
Share Review
Report Review

Great customer service!
June 25, 2018

Quick and efficient customer service from friendly representatives. Online site very easy to use. Would recommend adding more online banking sites though for verification purposes.

Date of experience: June 24, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
Follow Dawn J.
Unfollow Dawn J.
Send Message
Share Review
Report Review

Very fast service!
February 18, 2021

Less than a week after ordering my comptuter it was on my desk at home. Best place to buy anything is MDG!

Date of experience: June 24, 2018
Canada
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Send Message
Share Review
Report Review

It is pretty decent
June 25, 2018

I am very happy with the products and their services I will definitely recommend this to all of my friends and family

Date of experience: June 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
Follow Patrick E.
Unfollow Patrick E.
Send Message
Share Review
Report Review

Awesome
June 25, 2018

It was great, I would recamand mdg yo all my friends and family, cause I would like to show all my friends and family that they have great products

Date of experience: June 22, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
1 helpful vote
Follow Louise H.
Unfollow Louise H.
Send Message
Share Review
Report Review

Super!
June 25, 2018

Vraiment très simple de commander, arrive très vite, paiement très minime, très contente de mes achats avec MDG!

Date of experience: June 22, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE