MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
It is four weeks since the order was placed I have not received my order. I have sent out an email to the following contacts with no response:
1. *******@mdghq.com
2. *******@mdghq.com
3. *******@mdghq.com
4. *******@mdg.com
Longest ordering process I've ever seen. After being required to pay first I waited two weeks before my order even shipped. To top it off they auto debit your bank account whenever they want and wont change it to fit your needs. First and last time i do business with them.
Thank you for your review. A Customer Service ticket (2219947) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The order went well. I recommend to use again. I would like more selections in models. Like Sony or Sharp etc
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So very happy with the whole process from initial contact to receiving my product. A1 service! I will return.
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Très satisfait et rapide.
Le portable fonctionne très bien.
UPS très rapide et bien aimé le track colis
Merci beaucoup pour votre commentaire.
Very dissatisfied. Ordered a computer it came with windows 7 when it was advertised with windows 10. Still haven't heard anything back from tech support
Thank you for your review. A Customer Service ticket (2230372) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I M still waiting for a call to receive my purchase. I should receive this call Last week. Still waiting...
Hello,
Your item was shipped out on June 19th and for large TV's, it takes 5-10 business days to be delivered.
I will email your tracking number and you can use it to track your item.
If you have any additional questions, please don't hesitate to contact us at 1-800-906-0976 ext 352
Great service, always available to help. Fast shipping and got first shipment in three days instead of quoted 7-10 days
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MDG does fine service. I have purchased from them before and they do try to help the customers when possible.
Thank you for your review. A Customer Service ticket (2241843) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Very satisfying andvery knowledgable, also very prompt very quick in receiving the merchendise. Yours truly bernard pickett
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Shorter wait time for delivery of product would be good. Other than that was easy as always was an easy process.
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Very pleased with everything great customer service, very helpful would diffidently keep buying with you
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Everyone I had to speak with in the process of purchasing my new laptop were wonderful! Everyone was very helpful. It was very fast delivery as well! Thank you!
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When I want something in the list just call or use the internet and boom within a couple of days I have my stuff. Way to go with the great customer service
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The whole order process was easy to navigate and I was able to get the product I wanted in less then a week from my order
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Quick and efficient customer service from friendly representatives. Online site very easy to use. Would recommend adding more online banking sites though for verification purposes.
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Less than a week after ordering my comptuter it was on my desk at home. Best place to buy anything is MDG!
I am very happy with the products and their services I will definitely recommend this to all of my friends and family
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It was great, I would recamand mdg yo all my friends and family, cause I would like to show all my friends and family that they have great products
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Vraiment très simple de commander, arrive très vite, paiement très minime, très contente de mes achats avec MDG!
Merci beaucoup pour votre commentaire.
Answer: Nope. On a PS4 or Xbox it's 75.00. Make sure you check the documents they send for all the charges.
Answer: I was call saturday by this Ivan guy he claimed I didn't add a SSN when I filled out my application. An he requires for me to send him a picture of my SS card. Thats bull I was approved for 1200. 00 line of credit. In order to get approved for any kind of credit u must give ur SSN which I did. Their web page is in need of maintain. It has bugs. Big Bugs. Lol
Answer: Hello, All items are covered by the manufacturer's warranty (one year) and you can add a 2 and 3 year extended warranty. If something needs to be fixed, you can call us at 1-800-906-0976 ext. 352 and one of the agents will assist you.
Answer: Hello, We normally ship after the first payment is verified.
Answer: Hi, We will ship as soon as we verify the information your provided when you applied and weve received your first payment.
Answer: Hi, Ola. To avoid sharing personal information on a public forum, I invite you to contact our sales department at 1-800-906-0976 x 356 (Canada) or x 357 (USA) to have our sales process explained to you in further detail.
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
Thank you for your review.
A Customer Service ticket (2232134) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352