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MDGReviews 5,386

3.1
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Wisconsin
1 review
0 helpful votes
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Great service helpful staff
June 28, 2018

Very helpful staff got the Nintendo switch and everything was there great condition! Son was very happy to revive that in the mail!

Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Texas
1 review
0 helpful votes
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To be a buy now pay later setup, they want entirely too much information. Also to change your address a copy of a lease is required, when I am placing an order. So I don't want to pay for something that is going to someone else. Lose the extra requirements. If I am an existing customer, why do I have to send in income verification again.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2199467) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Nevada
1 review
0 helpful votes
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Staff always friendly, answer all my questions and/or concerns. They always have a quick response time. The delivery service used very fast and efficient.

Date of experience: June 27, 2018
Canada
1 review
0 helpful votes
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Mdg for me was a very good thing
June 28, 2018

It was a easy way for me to get a 60 sumsang 4k tv and after almosts 2 year i perchase a play station 4 pro very good service it asesome easy and fast

Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

South Carolina
1 review
0 helpful votes
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Too many validations
June 28, 2018

It was fine until I had to confirm my order with three different people and my secondary contact had to also confirm my order.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2243942) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Could have been better
June 28, 2018

I have been with mdg for 6 years now
Starting off with a tv. Paid that off than got a tablet and desktop. But this time I wanted another tv and Nintendo switch and it took for ever. So many problems different things having to send it. It was frustrating this time around. But glad I finally got them and love the new tv and the kids love the switch so thank u

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2144182) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Connecticut
1 review
0 helpful votes
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Long delivery wait
June 28, 2018

Im glad I was able to get a tv through them. The only thing that made me give them a 3 is the really long delivery.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2243091) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Good!
June 28, 2018

MDG is good for people who have difficulty with credit! All tho is it expensive at the end, mostly with almost 29% interest at least they are there to help you!

Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

We offer an open loan, so you can increase payments, make extra payments or pay it in full anytime without penalty.

GB
1 review
0 helpful votes
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Very good experience with MDG since 4 years! J'ai acheté mes ordinateurs, téléviseurs et électro-ménagers chez eux et je n'ai aucun regret. De l'excellent service, point à la ligne!

Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Quick and efficient
June 28, 2018

Excellent customer service and easy to understand terms. Have been with MDG for over 6 years and happy with their service

Date of experience: June 27, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Laptop
June 27, 2018

I had no idea what to expect with MDG as id never heard of them before but I googled where to order a laptop online or something and after a little research I came across the site. I found it very easy to apply, it wasn't in one step but never the less the steps were not difficult. After that I found the shipping did take longer then I had anticipated. After I ordered I did have second thoughts and cancel and redorder {i didn't count that time in the longer shipping} and the employees were very persistant in calling and calling back. It was annoying but it got them their sale I guess. The laptop is very nice quality although for 8 gigs of ram I do find this quite laggey. I have not had a bill yet so I don't know how it will be on that aspect. Anyways hope this helps,

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Hello,

The shipping time is determined by the courier and it's 2-5 business days from the date that your first payment is received.

If you have any concerns or questions regarding your product, you can contact us at 1-800-906-0976 ext 352 to speak to one of our agents.

Canada
1 review
0 helpful votes
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Service is great
February 18, 2021

Computer came in great condition

Table and chairs came perfect EXCEPT for 1... it has a broken leg.

Date of experience: June 26, 2018
Georgia
1 review
0 helpful votes
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Personal Customer assistant Rachel B was very helpful and stayed with me every step of the way. Very professional and Well mannered :) Was a pleasure working with her.

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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No trouble
June 27, 2018

Item arrive in perfect condition 2 days after the shipping many thanks to you. Am ready to order again

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Was not impressed with the customer service they were very pushy, they called me multiple times to get more and more information, made me uncomfortable considering myself and my daughter deal with your company, my daughter Virginia cochrane has been a customer for approx a year with not 1 late payment.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2232259) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Virginia
1 review
0 helpful votes
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Still missing an item...
June 27, 2018

Delivery was slow, had to schedule a day off from work to be delivered for one item. Smaller item wasn't left as I had to sign so I had to make a special trip to UPS store to pick up. 3rd item still has not arrived.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2223112) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Maryland
1 review
0 helpful votes
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Its great
June 27, 2018

I got it yesterday I am its great cant wait to order the next thing it nice Quality wish it had changer for the Controllers

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you!

Germany
1 review
0 helpful votes
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Excellent
June 26, 2018

Great fast service. Very helpful customer service! Fast delivery. I am very satisfied! I plan on telling all my family and friends about MDG!

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Illinois
1 review
0 helpful votes
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Xbox1
June 26, 2018

Good customer service but slow process didnt ship for over a week after order was placed. Would be nice if faster shipping was offered.

Date of experience: June 26, 2018
Meghana B. MDG Rep
over a year old

Hello,

Our shipping time is determine by the courier and the time frame is 5-10 business days from the date that your first payment is received.

You can contact us at 1-800-906-0975 ext 352 to speak to one of our agents who will gladly assist you with any questions you may have.

New York
1 review
1 helpful vote
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Great deal.
June 26, 2018

The bed is awesome. And the price paid was awesome. The bed is very comfortable. You won't find a bed on sale at this price.

Date of experience: June 25, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE