business logo of MDG

MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
0 helpful votes
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I found the service to be A-1 but the stock wasnt available for me to get the colour I wanted. Overall happy with the experience.

Date of experience: June 22, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Georgia
1 review
0 helpful votes
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Great
June 25, 2018

Very friendly in the processing department and very quick. So far I highly recommended this company and the payments arent bad either. Just wish they would allow you to add another item instead of waiting 6 months but nothing I cant wait on

Date of experience: June 22, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Delivery was moved from Wednesday to Thursday as they were only sending one guy and never showed up on t

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

A Customer Service ticket (2231665) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Exccelent Service
June 25, 2018

Ça fait 3 commandes que je prends chez MDG et j'ai toujours eu un exccelent service en français et je n'ai eu aucun problème avec les commandes, un bon service à la clientèle Merci.

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Alabama
1 review
0 helpful votes
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Great customer service!
June 25, 2018

Overall A+ service... had two separate orders total of seven pieces surprisingly all of them arrive the same day less then two weeks. Im very Satisfied once I get these orders paid off looking forward to my next purchase(s)

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Merci
June 25, 2018

C'étais vraiment excellent service et vraiment apprécier la livraison aussi c'étais vraiment rapide.

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Canada
1 review
0 helpful votes
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Excellent
June 25, 2018

Great customer service very friendly, quick service once verification process has been completed. My product arrived four days after I received the verification notification. Will do business with the company again.

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Missouri
1 review
0 helpful votes
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Good Deal but long shipping
June 25, 2018

Its hard to judge this company. They give decent prices, however, be prepared to invest in the long run far more money than what the product is worth. For instance I bought a TV from them which retails at $1,000.00 (on sale) I am paying bi-weekly $38.00. It would be cheaper to just pay on a credit card. The shipping also has taken forever (two weeks after 1st payment). This is a good alternative if you cannot get a credit card or just want to avoid it.

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Hello,

We offer an open loan, so you can increase payments, make extra payments or pay it in full anytime without penalty.

Our shipping time frame is 5-10 business days after your first payment is received.

Canada
1 review
0 helpful votes
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Gaming System
June 25, 2018

Easy to order and arrived on time. Review of order with a live human was reassuring and financing made it possible to get my product way ahead of my projected timeline.

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Washington
1 review
0 helpful votes
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Tv/Home Theatre
June 25, 2018

Very friendly and fast service. I would recommend MDG to family and friends and will continue to use their services...

Date of experience: June 21, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

New York
1 review
0 helpful votes
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Product
June 21, 2018

I havent received the products i ordered yet to make a statement. 1st time i made a purchase they waited 2 weeks to tell me they sold the furniture i purchased. This 2nd time around after trying again its been a better experience

Date of experience: June 20, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
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Fast and knowledgeable.
June 21, 2018

Great friendly people to deal with. Except that they require at least 100 characters for this review. Saying "they're good" says it all.

Date of experience: June 20, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Ok is what I have to say
February 18, 2021

The main problem is the shipping, sameday delivery website has shown twice the wrong dates and delivery is now late. I have not received my order and it is very hard to talk to some at the shipping company(sameday delivery) I waited for 20minutes on hold and spoke to someone yesterday who told me I would get my order today and I havent.
This is my 4th order and will be my last adult have lost two days of work(two days of pay) for nothing and will need to take another day for when my delivery arrives, if it ever does.

Date of experience: June 20, 2018
Canada
1 review
0 helpful votes
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Good experience so far just did not like dealing with 5 people to buy 2 computers...

Date of experience: June 20, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Kansas
1 review
0 helpful votes
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MGD Thank you
June 20, 2018

I wanted to thank you guys especially Meghana for helping me out with everything. Response time a little long but you got back to me. Nick and other ones I forgot Thank you as well.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

If you have any additional questions or concerns, please don't hesitate to contact us at 1-800-906-0975 ext 352

Minnesota
1 review
0 helpful votes
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Great products and great service.
June 20, 2018

Easy online payments and quick application would recommend to anyone looking to upgrade. The price might be a bit high but its a business and they get you the things you need without breaking the bank all at once.

Date of experience: June 20, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Texas
1 review
2 helpful votes
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Still waiting on the products.
June 21, 2018

I thought after I made my first payment I would get my order. I paid the fifth. Products scheduled to show up on the 20th. I was considering possibly ordering furniture. Now not so much if it will likely take even longer to be delivered.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2214737) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Good service and products
June 20, 2018

My experience with MDG has been very positive ever since I started dealing with them. Their customer service is very good and the products offered are of very good quality.

Date of experience: June 19, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback

Canada
1 review
0 helpful votes
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Worst place ever
June 21, 2018

First off can hardly understand most of the ppl i have talked to...
The xbox one x came with an extra controller but only 1 game and even tho i emailed in about this i had to call in to get an answer...
I wanted my payments to start on the 20th not the 27th and find out i cant change it for 3 months for some reason
Totally dissatisfied

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2233444) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Pennsylvania
1 review
1 helpful vote
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Great service
June 20, 2018

Aplus shipping and communication they were very respectful and very helpful in getting my order to me and i will be ordering again

Date of experience: June 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE