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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Friendly staff
August 7, 2018

Amazing service i will surely recommend them to my family and friends
Amazing products dont have an issue with anything so far thank u so much

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.We are happy to hear.

Canada
1 review
0 helpful votes
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This is the fourth product I've purchased through MDG. They're always fast and easy to deal with. I've recommended MDG many times over the past few years to friends and family.

Date of experience: August 4, 2018
Massachusetts
1 review
0 helpful votes
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Miserable experience
August 7, 2018

I ordered 2 tablets and so far have only received one. So far no one had responded to my questions about this.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2283708) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Minnesota
3 reviews
2 helpful votes
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Incompetence
August 7, 2018

I spoke with a representative about picking up my television up as I didn't have time to wait for delivery. After finally getting to a supervisor, She said, okay, she'll submit verification so that I could. When I called the carrier that gave me a hard time as well. The supervisor, Sharla was great. When I got to Ceva, Erick was quick got me what I needed so I could go, and Chuck was awesome. He met met me at the dock with a Fork Lift.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We normally just need to send a confirmation pickup email to CEVA and you are allowed to pick it up. The normal time frame for delivery is 5-8 business days.

Texas
1 review
0 helpful votes
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Confusing experience
August 7, 2018

I still am waiting for my tv. It has been three weeks. It took a week and half to get the tv I wanted to find out they were out of stock. Now I'm waiting on the new tv I decided to get. Which of course cost an extra $200. The company isn't communicative and make the financing very difficult. Had to beg my friend to call them because they were holding my tv for hostage until he did for reasons I still don't understand. They won't ship my tv without having to physically sign that the item arrived. So they expect me to be home allllll day for a package? Can't do that when I'm in the medical field and I'm expected to be at work when I'm scheduled. I don't even know if it is the right tv. I got a Samsung. Might end up being a broken tv? I don't know. Just going to go to Best Buy next time or amazon.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2274084) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Continue doing the good job
August 7, 2018

I had help any time I called for assistance and there was always a follow up call. I do appreciate the assistance and the prompt reply to any questions.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Mdg review
August 7, 2018

If the tablet I was supposed to receive wasn't broken it would have been a 5 star experience. It was unfortunate and took away from the excitement slightly

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Hello,

We are sorry to hear you'd received the tablet damaged. The replacement is on its way.

California
1 review
0 helpful votes
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Great
August 7, 2018

I love my stuff i cant wait to get my stuff from them. Quality of there furniture it real nice i will keep purchasing from them

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Pennsylvania
1 review
0 helpful votes
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A pleasant experience.
August 7, 2018

Theymade it very easy to be approved and easy to upload any documents they needed, got approved right away had my order a week later,

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Florida
1 review
0 helpful votes
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Outstanding service
August 7, 2018

Exceptional service and personnel. Fast delivery and on time as promised.
Looking forward to making more purchases

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Somewhat Satisfied
August 7, 2018

I found the process was lengthy after being told by the person who introduced me to your on-line site said you were pretty quick. The only thing that was okay was how fast it was delivered.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Great customer service
August 7, 2018

Great service, very friendly. They are very fast at helping you out. And they are very plesant to speak with.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are happy to hear this.

Canada
1 review
0 helpful votes
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Not happy
August 7, 2018

Well I got 500 pounds in furniture last week live in apartment I am disabled and you sent one guy to drop it off. And he put it one the ground outside of my building. He told me that is what you guys told him was what I requested. So I am pissed off big time had to pay people walking by cash to bring it up for me.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2283370) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Neutral
August 7, 2018

My experience was neither great nor horrible. It took almost two weeks to receive my order and I was a little bit weary of making so many payments before I had an item in my hand. It's definitely a more cost effective option but I really think there has to be a better way for the company to guarantee payment other than making 6 payments before it's shipped.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. As per the notes on file, your order was invoiced on July 17th and delivered on July 21st which is the correct time frame for local deliveries.

Canada
1 review
0 helpful votes
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Helpful staff
August 7, 2018

From the time I signed up to the time I placed my order nothing but professional customer service. If you had any questions concerns they are alway there to help

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are happy to hear this.

Germany
1 review
0 helpful votes
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Difficult process
August 7, 2018

The purchase process requires too much verification and back n forth package received in peices rather than all together

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2262892) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Alright
February 18, 2021

Got my stuff in new condition, as expected. Shipping was expensive and had to drive to Calgary to pick up my tv as delivery pervider wouldn't deliver to my adress while I was home.

Date of experience: August 4, 2018
Canada
1 review
0 helpful votes
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Excellent products and at very competitive pricing. Process is very quick easy and seamless for a returning customer. Will definitely shop here again.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Washington
1 review
0 helpful votes
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Amazing
August 7, 2018

It took some time to get my stuff but honestly that's not a problem i really like the communication i had with the sales department

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We hope everything continue to run smoothly for you.

Wisconsin
1 review
0 helpful votes
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Great
August 7, 2018

Nice product good quality and excellent customer service and a great support team and I will tell family and friends about your company.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE