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MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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Took over a month just to get an order placed and shipped out... takes 2 weeks after item being shipped for delivery
This lady at ups tracking on the phone was very rude she was hanging up on me when I was in mid sentence I kept calling back to get the information and she kept saying bye hangin up in my ear finally I asked to speak to the manager and she then asked why I wanted to talk to them I hung up I was in tears by the end of it. She called me back said something quickly and hung up again her name was either Leah or Lisa
Thank you for your review. A Customer Service ticket ( 2071425) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Very very very painful process. Will not recommend anyone to use them. Shipping time very very slow. And high priced
Thank you for your review. A Customer Service ticket ( 2268047) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The prices her for people without perfect credit are amazing. Most company's that lease or rent double ore triple the cost of the item and then on top add high interest.
NOT MDG. The items are the same price in the retail market's. Then toy pay the interest if you don't pay it off quickly.
That is hard to find.
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I've been a long time customer of MDG and love the service I get with every purchase. All my questions are answered in a fast manner. I always receive great customer service.
I recently had a bedroom set from MDG that was shipped from the Brick. It cost $1800. 00 plus tax and shipping. When i opened it every single piece was damaged with some of it completely destroyed. I got no help at all from MDG or the Brick. The worstservice that i have ever gotten from any business and wouldn't reccommend anybody get anything from them.
Thank you for your review. A Customer Service ticket ( 2289251) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
A lot of paper work, but considering the credit line you can get, well worth it, you can reach anybody during the week, and they always return calls
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Love it. Timely. Patient. Helpful.
Thank you so much. I'm waiting for my laptop. Can't wait. Exciting.
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Terrible customer service... parts don't match - contacted MDG by phone and email with pictures within 2 hours of receiving furniture to tell them that pieces don't fit - no one could understand what I was talking about and this continued on for a week - was sent to new pieces yesterday which again don't match - unbelievable!
Thank you for your review. A Customer Service ticket ( 2260413) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
A lot of security, but is to be expected because of the lending. Very happy with purchasing and prompt shipping. Two thumbs up.
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I'm vary satisfied with the stuff that I got Nd I thought I was getting a free tablet bt I guess nt maybe next time they'll send me one
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This is my second time buying something from MDG. They are always very polite and friendly. They answer all my questions quickly and are great people to deal with.
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This is finally a company who care about customer and know customer service. Once your approve it's go and they do not loose one minute to get your product on the way 4 days and everything was at my door. What a awesome service. MDG is defenetevelly the place to shop.
Thank you for your review. We hope everything continue to run smoothly for you.
I order my stuff and waited for approval. It was finally done after a few glitches and back and forth with CS. Then the ship part took a little longer than usual.and UPS lost one box and it's been replaced. So now we wait for the replace part and see how that goes.
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Not only did they sell the computer they had on hold for me they didn't even wanna try and make things right
Thank you for your review. A Customer Service ticket (2144433) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I am very pleased with my purchase and the services was great thank you will let my friend know about this company
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Easy to deal with. Effortless! Products are high quality. Customer service is amazing, easy to reach amd very helpful.
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No recourse for this situation and the sales associates know and act like it's no big deal. Also they always promise shipping to go out on a certain day and out of 3 different orders none of those items shipped on the promised day.
Thank you for your review. A Customer Service ticket (2282786) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Could have better description of items and better pictures but other than that its pretty good slow delivery speed but I am in the us and it came from Canada.
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Answer: Nope. On a PS4 or Xbox it's 75.00. Make sure you check the documents they send for all the charges.
Answer: I was call saturday by this Ivan guy he claimed I didn't add a SSN when I filled out my application. An he requires for me to send him a picture of my SS card. Thats bull I was approved for 1200. 00 line of credit. In order to get approved for any kind of credit u must give ur SSN which I did. Their web page is in need of maintain. It has bugs. Big Bugs. Lol
Answer: Hello, All items are covered by the manufacturer's warranty (one year) and you can add a 2 and 3 year extended warranty. If something needs to be fixed, you can call us at 1-800-906-0976 ext. 352 and one of the agents will assist you.
Answer: Hello, We normally ship after the first payment is verified.
Answer: Hi, We will ship as soon as we verify the information your provided when you applied and weve received your first payment.
Answer: Hi, Ola. To avoid sharing personal information on a public forum, I invite you to contact our sales department at 1-800-906-0976 x 356 (Canada) or x 357 (USA) to have our sales process explained to you in further detail.
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
Thank you for your review. A Customer Service ticket ( 2245868) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352