business logo of MDG

MDGReviews 5,386

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MDG?
grey star
grey star
grey star
grey star
grey star

MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Edward H.
Unfollow Edward H.
Send Message
Share Review
Report Review

Slow Process
August 7, 2018

Took over a month just to get an order placed and shipped out... takes 2 weeks after item being shipped for delivery

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2245868) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
1 helpful vote
Follow Erika P.
Unfollow Erika P.
Send Message
Share Review
Report Review

Ups
August 7, 2018

This lady at ups tracking on the phone was very rude she was hanging up on me when I was in mid sentence I kept calling back to get the information and she kept saying bye hangin up in my ear finally I asked to speak to the manager and she then asked why I wanted to talk to them I hung up I was in tears by the end of it. She called me back said something quickly and hung up again her name was either Leah or Lisa

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2071425) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Texas
2 reviews
0 helpful votes
Follow Billy S.
Unfollow Billy S.
Send Message
Share Review
Report Review

Service sucks
August 7, 2018

Very very very painful process. Will not recommend anyone to use them. Shipping time very very slow. And high priced

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2268047) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Colorado
4 reviews
0 helpful votes
Follow Ken B.
Unfollow Ken B.
Send Message
Share Review
Report Review

Best prices, by Far
August 7, 2018

The prices her for people without perfect credit are amazing. Most company's that lease or rent double ore triple the cost of the item and then on top add high interest.
NOT MDG. The items are the same price in the retail market's. Then toy pay the interest if you don't pay it off quickly.
That is hard to find.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are happy to hear.

Canada
2 reviews
1 helpful vote
Follow Kelly B.
Unfollow Kelly B.
Send Message
Share Review
Report Review

Very Satisfied Customer
May 5, 2021

I've been a long time customer of MDG and love the service I get with every purchase. All my questions are answered in a fast manner. I always receive great customer service.

Date of experience: August 4, 2018
Canada
1 review
0 helpful votes
Follow Jason H.
Unfollow Jason H.
Send Message
Share Review
Report Review

Not very good service at all
August 7, 2018

I recently had a bedroom set from MDG that was shipped from the Brick. It cost $1800. 00 plus tax and shipping. When i opened it every single piece was damaged with some of it completely destroyed. I got no help at all from MDG or the Brick. The worstservice that i have ever gotten from any business and wouldn't reccommend anybody get anything from them.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2289251) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Kentucky
1 review
0 helpful votes
Follow Jerry M.
Unfollow Jerry M.
Send Message
Share Review
Report Review

Solid service
August 7, 2018

A lot of paper work, but considering the credit line you can get, well worth it, you can reach anybody during the week, and they always return calls

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are delighted to hear this.

California
1 review
0 helpful votes
Follow Antoinette Y.
Unfollow Antoinette Y.
Send Message
Share Review
Report Review

Great
August 7, 2018

Love it. Timely. Patient. Helpful.
Thank you so much. I'm waiting for my laptop. Can't wait. Exciting.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
Follow Michelle Z.
Unfollow Michelle Z.
Send Message
Share Review
Report Review

Terrible Purchase
August 7, 2018

Terrible customer service... parts don't match - contacted MDG by phone and email with pictures within 2 hours of receiving furniture to tell them that pieces don't fit - no one could understand what I was talking about and this continued on for a week - was sent to new pieces yesterday which again don't match - unbelievable!

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2260413) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Virginia
1 review
0 helpful votes
Follow Todd L.
Unfollow Todd L.
Send Message
Share Review
Report Review

Great company to work with.
August 7, 2018

A lot of security, but is to be expected because of the lending. Very happy with purchasing and prompt shipping. Two thumbs up.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Send Message
Share Review
Report Review

I'm vary satisfied with the stuff that I got Nd I thought I was getting a free tablet bt I guess nt maybe next time they'll send me one

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
Follow Vicki M.
Unfollow Vicki M.
Send Message
Share Review
Report Review

Great service
August 7, 2018

This is my second time buying something from MDG. They are always very polite and friendly. They answer all my questions quickly and are great people to deal with.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are happy to hear.

Canada
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Send Message
Share Review
Report Review

Great service
August 7, 2018

This is finally a company who care about customer and know customer service. Once your approve it's go and they do not loose one minute to get your product on the way 4 days and everything was at my door. What a awesome service. MDG is defenetevelly the place to shop.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We hope everything continue to run smoothly for you.

Florida
1 review
0 helpful votes
Follow Carlos S.
Unfollow Carlos S.
Send Message
Share Review
Report Review

Steps in motion
August 7, 2018

I order my stuff and waited for approval. It was finally done after a few glitches and back and forth with CS. Then the ship part took a little longer than usual.and UPS lost one box and it's been replaced. So now we wait for the replace part and see how that goes.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
Follow Bryce M.
Unfollow Bryce M.
Send Message
Share Review
Report Review

Never buy from mdg again
August 7, 2018

Not only did they sell the computer they had on hold for me they didn't even wanna try and make things right

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2144433) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Pennsylvania
1 review
0 helpful votes
Follow Evelyn P.
Unfollow Evelyn P.
Send Message
Share Review
Report Review

Thank you
August 7, 2018

I am very pleased with my purchase and the services was great thank you will let my friend know about this company

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We are delighted to hear this.

Canada
1 review
0 helpful votes
Follow Martin H.
Unfollow Martin H.
Send Message
Share Review
Report Review

Great experience
May 5, 2021

Easy to deal with. Effortless! Products are high quality. Customer service is amazing, easy to reach amd very helpful.

Date of experience: August 4, 2018
Minnesota
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

...
May 5, 2021

...

Date of experience: August 4, 2018
California
1 review
0 helpful votes
Follow Lori M.
Unfollow Lori M.
Send Message
Share Review
Report Review

No recourse for this situation and the sales associates know and act like it's no big deal. Also they always promise shipping to go out on a certain day and out of 3 different orders none of those items shipped on the promised day.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2282786) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Georgia
1 review
0 helpful votes
Follow Justin S.
Unfollow Justin S.
Send Message
Share Review
Report Review

Pretty Good I Guess
August 7, 2018

Could have better description of items and better pictures but other than that its pretty good slow delivery speed but I am in the us and it came from Canada.

Date of experience: August 4, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE