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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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Dont have no credit left wjich i though i hsd 3200 they said after 6 month i could order againand had to go through alot of stuff to get the tv send documents
Hello,
There is a six months wait policy between orders. You will be eligible to see your credit available in November 2018.
Customer service bends over backwards to help. Easy company to work with. I am very satisfied. Received part of my order earlier than expected and I am happy.
Thank you for your feedback. We are happy to hear.
En traitant avec une compagnie de livraison comme sameday worldwide qui a une note de 1,2 etoile, MDG ne se soucis pas de la satisfaction de ses clients. Moi je considere cela comme un manque de respect notoire,
Cette compagnie de livraison offre un service minable, au telephone ils te parlemt mal, te font savoir que c'est a prendre ou ils retournent la marchandise.
Le bureau de montreal qui avait en charge de ma livraison est irespectueux. Ils sont joignables seulement quand cela les arrange. Ils mettent des mises a jour mensongers sur leur site en rapport avec le suivi de ma commande. Ils repoussent les dates de livraison a leur gout. Pire encore, pour attendre ma livraison j'ai du prendre une journee de conges parce qu'il m'ont impose une plage horraire qui va de 09h a 17h. C'est leur politique.
Chez MDG on me fais savoir qu'ils pas mal de problemes avec cette compagnie mais n'empeche ils continuent a leur donner du travail et faire souffrir leurs clients.
C'est vraiment irrespectueux.
Merci pour votre avis.
Un ticket de service client (2271134) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.
I finally received my laptop but only after having to go through what seemed at least a half dozen phone calls. It should not take that many calls to get anything purchased.
Thank you for your review. A Customer Service ticket ( 2233695) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I purchased a portable air conditioner unit and a computer the end of May 2018. I received my items two weeks later, everything was great until three weeks ago when the portable air conditioner unit went out. I placed a call to the customer service unit and they directed me to call the place where it came from the number was provided, I asked the rep is there anything they can do in regard to the inconvenience. The rep ensured me that he will have my next payment moved until the air conditioner was fixed ( ok great). I placed a call to the number they provided me and was advised by the person who answered the phone, there is a special unit that will need to call me back! It's now a week later and still no call so I decided to call back to the customer service today, I spoke with another very unprofessional no help rep who just kept telling me she didn't see any notes about me calling a week ago (what!) she can have ups come get it but I will still need to pay for it (totally pissed off) I asked to speak with a supervisor the rep told me he was gone for the day, she said there is a team leader here and without even telling me she x-f the call to his voice mail. I decided to hang up and call back ( no help at all) spoke with another rep again who didn't see any notes from the last two rep (bs) I asked about the ups coming to my home that the last rep was going to send. The rep say if the rep told you then I guess it will come (what!) but she didn't see any notes (bs again). The rep told me the team leader was on lunch for another 25 min and she will have him call me today NEVER RECEIVED A CALL! This company is very unprofessional DO NOT USE THEM THERE PRODUCTS ARE VERY CHEAP!
Thank you for your review. A Customer Service ticket ( 4003852) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
A bit of a screw around with the shipping and it takes a long time. Customer service was ok. Not to sure if i would order again but lets see how this plays out!
Thank you for your review. A Customer Service ticket ( 2288729) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Prices to high
Took over 3 weeks to process my order
Tv is not worth the price
Charged $500 for shipping and misc fees
Thank you for your review. A Customer Service ticket ( 2259791) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Half my order was left at at the local post office the other half seems lost. Over week and isn't even half way
Thank you for your review. A Customer Service ticket ( 2275018) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Customer service review on my dealing with MDG.and the handeling of everything from start to finish and on my satisfaction with MDG
Thank you for your review. We are happy to hear.
Great Quality of Merchandise and it's affordable I recommend MDG if you want great Quality and the Newest Merchandise Out.
Thank you for your review. We are happy to hear.
I almost told them to forget it I was treated like a new customer I have been with MDG for a few years now
Thank you for your review. A Customer Service ticket ( 2279569) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
It is excellent even the people i coulnt ask for a better company to order from but it would be nice to be able to order bedset ex; to
Thank you for your review. We are happy to hear.
Ordering and getting approved was super easy. Shipped very fast and recieved very fast. Customer service was very helpful as well. Guided me through everything and i never felt in the dark
Thank you for your review. We are happy to hear.
Excellent customer service and fast shipping thank u for the great experience. I will be sure i pass the word around to how great yas all are thank u
Thank you for your review. We hope everything continue to run smoothly for you.
Excellent service and friendly experience. Always have product in stock. Fast shipping and easy to order via on line
Thank you for your review. We hope everything continue to run smoothly for you.
I love the products I've purchased from you and will continue shopping with you. I love the smart technology.bo
Thank you for your review. We hope everything continue to run smoothly for you.
I pressed the button and everything went well. I'm surprised the way I was treated and also the fastest way I received all things I purchased.
Thank you for your review. We appreciate it.
I have always been pleased with the level of service. Everything moves seamlessly and the staff are helpful.
Thank you for your review. We appreciate it.
Le service de MDG est parfait. La livraison est atroce. Le livreur à laissé les items dans le stationnement, je n'ai jamais été avisé de la livraison
Le service après-vente de MDG à communiquer avec moi pour prendre connaissance du problème. Excellent service. Ils vont améliorer la livraison. Je recommande MDG
Merci pour votre avis.
Un ticket de service client (2290604) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We hope everything continue to run smoothly for you.