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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent
August 13, 2018

Excellent service, great delivery service. If and when this product is paid off. I would definitely order again!

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Très bon service
August 13, 2018

Les représentants sont a l écoute de tes besoins toujours très satisfaits je fais mes depuis plus de 2 ans avec mdg et j ai jamais été déçu

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre commentaire.

Marilyn C.
Canada
1 review
0 helpful votes
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experiences
August 13, 2018

it was great but when I get an e-mail saying they would deliver it today 13th Aug and they phone and said they cannot deliver it until tomorrow and I am not available and now I cannot get it until Wed

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

If you need to reschedule delivery date, please contact sameday worldwide at 1-877-726-3329

Ohio
1 review
0 helpful votes
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I pd the first payment at the end of July. It's now August 13th and supposedly my order will reach me today, meanwhile they have already taken the 2nd payment. Not to impressed presently.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2291899) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Needs improvement
August 13, 2018

I have had so many issues this time around and things are still not correct. Not going to bother to call and fix things as people there are frustrating me because the banking is still not right.

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2284341) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Great
August 13, 2018

Always quick and easy dealing with mdg amazing service friendly people would like to see a few more different products to choose from but other than that no complaint

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Georgia
1 review
0 helpful votes
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So convenient!
August 13, 2018

So far it's been a pleasure doing business with MGD. I look forward to the future business with them.

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Arkansas
1 review
0 helpful votes
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Very easy process!
August 13, 2018

Great response time, from person I spoke with. Shipping takes longer than I would have thought, but should receive my tv thursday!

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

South Carolina
1 review
0 helpful votes
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Very helpful
August 13, 2018

I will definitely continue to shop with mdg very pleased very courteous & very helpful employees I would definitely recommend them to friends & family

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Texas
1 review
0 helpful votes
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TV Stand
August 13, 2018

Unit received but not new - it was a returned item, scuffles, missing bolts edge crack etc. When it was received, box collapsed only tape holding on to it. I am keeping it anyway as I didn't want to go through the return process. I had to take care of things in order to work. Being a long time customer I should not be given this type of product.

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2299004) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Tennessee
1 review
0 helpful votes
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Not good
August 13, 2018

It's been 2 weeks still haven't received my merchandise. After paying my down payment. They need to figure out how to get your stuff to the buyer faster than they do

Date of experience: August 13, 2018
Meghana B. MDG Rep
over a year old

Hello,

This is not the correct order ID. Please verify your private message.

Canada
1 review
0 helpful votes
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Amazing company to do business with. Very simple and easy, straight forward service. I would highly recommend MDG.

Date of experience: August 12, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Ohio
1 review
0 helpful votes
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Fantastic
August 13, 2018

Thank you. It is an awesome computer! Very happy with my purchase and my experience with MDG has been excellent. My financial manager took all my needs into consideration when I selected my purchase.

Date of experience: August 12, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Laptop doesn't work the way it's supposed to very disappointing to say the least not sure If it was damaged in shipment or just a faulty product from the get go

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2284323) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Not satisfied
August 13, 2018

I purchased 3 items! I am happy with the tablet! The phone I purchased freedom mobile wont hook it up they say I wont be happy with there service with that phone and the computer I got well the tablet is better and more useful

Date of experience: August 12, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2290432) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Fast and friendly
August 13, 2018

Very helpful and fast service. Knowledgeable when i wanted to make sure my laptop was what i needed and wanted

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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MDG
August 13, 2018

Excellent awesome to work with everything we need they have anything that you need you can find here no matter what you are looking for here you can find it electronics furniture anything that you can think of you can find it here great awesome

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Very nice job, I appreciated,
August 13, 2018

Very nice job, I appreciated, it was fast and professional.
I recommend. He took the time, to join me leave a paper on my door, because he was not able to join me. Once we made contact, they were able to deliver the next day. My TV was intact, they are very professional.

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Louisiana
2 reviews
0 helpful votes
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First time shopper
August 13, 2018

Was a great experience. Customer service outstanding... Price was competitive. The entire process was easy. I totally endorse MDG.
Thanks
Jeff H

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Thank you
August 13, 2018

Excellent, so easy to deal with, no run around at all, the CSR was friendly and easy to get a hold of, his response time was quick

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE