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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Horrible shipping
August 13, 2018

Shipping is horrible. Been 2 weeks & still don't have my tv. Need to do something different with shipping.

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2276867) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Helpful
August 13, 2018

This is my first time purchasing from MDG. Order a bed, getting everything set up through financing was a bit of work lots of back and forth emails. However, the two guys assisting me have been great and extremely helpful as well as fast with their responses. I appreciate the ability to set a best date for payment myself and that even with little credit history will still finance.
As of now, I will order again in the future.
Looking forward to my king size bed!

Date of experience: August 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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5
August 12, 2018

Well its all good no complains or anything its perfect! They deliver on the day thats been said the quality is perfect over all experienced is excellent. Thats all i can say

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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Prompt service
August 12, 2018

Awesome service and prompt delivery as well. I don't know what else i could get from you guys but i'm very pleased with the service but i don't know if i could get any thing better than this other that some ps4 games and i wish you could get some more game packages for the ps4 and switch

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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Awesome customer service
August 12, 2018

I have been with Mdg for 7 years and Love the products with amazing customer service, I will keep coming back to do business with them in the coming years. Any questions I have had were answered promptly and all my orders have been delivered fairly quick within three business days

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Canada
1 review
0 helpful votes
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Paiements
August 12, 2018

I was told that i would have finished i july for the tv and computer stick then its in august now where is the problem

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2294305) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Good service
August 12, 2018

Friendly and good service. Fast delivery, good prices, easy to reach on the phone and good products. Overall I would say it was very good experience and service

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

North Carolina
1 review
0 helpful votes
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55" Samsung
August 12, 2018

Quick service excellent product and no hassle. Very satisfied. Took less then 5 days to receive my tv. Cheap payments and approval was quick and painless.

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Very quick and easy
August 12, 2018

Somewhat confusing with initial order but on the whole very smooth and quick - I do not have a hundred words to write about this - thank you

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Great experience
August 12, 2018

Everything worked as excepted! Thanks for your prossionalism :) I will surely buy other things from you

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Friendly, fast and efficient
August 12, 2018

Was surprised with how easy it was. My son had his laptop in one week. Very satisfied. My associate was very helpful and friendly

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Florida
1 review
0 helpful votes
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Arrived fast
August 12, 2018

Arrived fast. It was not packed very well and all the boxes were smashed pretty bad. Luckily the system still works.

Date of experience: August 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

If the package arrived damage, please contact our customer service team at 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Very happy
August 12, 2018

Very happy with my new boxspring. Very fast shipping. Will definitely be purchasing from MDG in the future

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
2 reviews
0 helpful votes
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PC did not work on arrival
February 18, 2021

Waited almost 2 weeks for delivery and it doesn't even work. Now I have to wait for ups to come pick it up but I'm still at work when they come for it so I miss the driver. Makes me frustrated.

Date of experience: August 9, 2018
Georgia
2 reviews
0 helpful votes
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Wonderful
August 12, 2018

Wonderful, very nice and fast service. Am very pleased with my experience. Thank you. Will recommend to everyone.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Not a happy camper
August 12, 2018

I WAS LIED TO SEVERAL TIMES, MY TV ARRIVED BROKEN I WAS TOLD THIS WOULD BE MAILED OUT VIA ups AND IT WASNT AND STILL DONT GET MY tv TILL NEXT MONDAY, I WAS TOLD WHEN I FIRST PURCHASED tv I WOULD GET A BONUS HD VIDEO CAMERA. THEN TOLD I DONT. If I DIDNT NEED THIS TV I WOULD HAVE CANCELED THE AGREEMENT. WHERE IS MY FREE GIFT I SPENT 2000, DEF THE LAST TIME I WILL DEAL WITH mdg

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2121081) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Georgia
1 review
0 helpful votes
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Perfect
August 12, 2018

Received in a timely manner. Work great. Low payments. Will refer other friends and family members to this website for their shopping needs.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Service client
August 10, 2018

Service non adéquat pour les client parlant en français très dure de rejoindre le personnel qui nous est assignée avec notre commande j'étais a 1 journée près de fermé ma demande car très mauvais service

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.
Un ticket de service client (2265179) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.

Canada
1 review
0 helpful votes
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My Third MDG Order
August 10, 2018

This is the third order I placed with MDG and as usual they were polite, professional and fast getting it to me. They were very accommodating with regard to my income dates to correspond with payment dates and allowed me to work within' my time frame and budget. I have and will continue to recommend MDG to my friends and acquaintances. Keep up the good work and fantastic customer service.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Worst customer service.
August 10, 2018

First i get assigned to roger. What a $#*! show. Guy doesnt answer his calls or emails. Litterally never available. Then i get tracking telling me my package will be here on the 3rd. The 3rd rolls around and still no package so i call customer service and get told its en route and ups already picked it up which was absolute bull $#*! seeing as about 2 hours later i got my first tracking update THAT IT HAD JUST BEEN PICKED UP. If i dont get my package by tomorrow (10 business days) i will absolutely loose my $#*!.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2236828) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE