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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Really good experience
August 10, 2018

MDG made sure that all of my information was correct. I haven't gotten my product as of yet. But so far the overall experience has been really good.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Superbe service
August 12, 2018

Le service mdg et la livraison en moins de 2 semaine. Livraison en 3 jours bravo et merci. Equipement full clean et fonctionnel.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis. Nous apprécions les commentaires

Canada
1 review
0 helpful votes
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Good experience
August 10, 2018

Everything has gone smoothly. No complaints with the process nor delivery so far. I ordered a Samsung entertainment system and TV. I haven't unboxed anything yet.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Florida
1 review
0 helpful votes
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Good
August 10, 2018

Got product when I should, only negative was the product wasn't package the best, the box was as little damaged. Overall satisfied with experience.

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

New York
1 review
1 helpful vote
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Fantastic service
August 10, 2018

Made my second purchase from MDG and I couldn't be more pleased with them! The customer service is always spot on, courteous and they do an outstanding job! Will definitely buy from them in the future!

Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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Staff is great, products not so much
August 12, 2018

The stuff that MDG provides is excellent they try everything possible to help you fix your problem however I don't think I will ever in my life purchase or finance a Samsung product ever again I wish I could give my Samsung product back and get something different however I've already signed the contract and I can't I only have the TV for 24 hours and couldn't set it and then for a week the TV didn't work finally when the TV did start working there's no sense for them to bring a new TV it would just be a waste and I would have to start all over again so this is where I'm at

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

As per the notes on your file, the exchange was completed on August 8th.

If you have any questions or concerns, please contact our customer service team at 1-800-906-0976 ext 352.

Canada
1 review
0 helpful votes
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A disaster
February 18, 2021

First I call about my order I spoke with someone with the ext 892 she put me on hold then hanged up the phone on me, because I placed an order a week ago n still haven't received it. I then had to call back and spoke with Ivan, who transferred me to customer service. Finally, she contacted the company to open an investigation about the parcel which will take up to 8 days, but she said she would resend the item again but she will send an email with tracking number let's see how long this will take. I am already started paying for this item n still cannot have in my hands let's see how long this will take the second time around to get the item...

Date of experience: August 9, 2018
California
1 review
2 helpful votes
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Too many steps
August 10, 2018

Too many steps and verification after I thought I was clear I had to verify and send in more stuff. It just got annoying. Next time I'll buy it instead by saving.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2203922) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Opinion
August 10, 2018

Je suis un peu déçu car un de mes article est eraffler et l'autre article ila fallu que je choisi un autre modèle mais juste choix et de ce que j'avais choisi au final.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.

Un ticket de service client (2259081) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.

Missouri
1 review
1 helpful vote
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Decent
August 10, 2018

They are okay, I wish they would have more inventory. The inventory is so limited. I would also say that the interface needs to be updated. It's so outdated and annoying to navigate. The service is good though. Pretty direct and easy to work with.

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Customer service
August 9, 2018

I found that the company was very efficient, and the products were awesome, and would recommend to everyone I know!

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

New York
3 reviews
0 helpful votes
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I love the item I purchased
August 9, 2018

I can finally relax in peace
The price is affordable, and I will be ordering again! There is really no more I can say, because as I stated I really like their service, and I hope they be around for a long time.

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Super
August 9, 2018

Thank you for your professionalism!
The SAMEDAY transport company by the way is worst, they left my furniture on the street and ask for money to carry everything inside...

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Pennsylvania
2 reviews
0 helpful votes
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Convenient and Reasonable
August 9, 2018

We were in desperate need of a new bed but couldn't afford to buy one with daily financial obligations. With MDG we were able to upgrade to a King!

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

North Carolina
1 review
0 helpful votes
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Great people to work with.
February 18, 2021

People are nice and actually do there job. Items show up when they are supposed to. Just got my Samsung 55" Q6 tv and it's better then my other LG 55" 4K

Date of experience: August 8, 2018
Canada
1 review
0 helpful votes
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Awesome
August 9, 2018

Great service and very helpful staff. Great customer service. Would recommended this company to my family and friends.

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Canada
1 review
0 helpful votes
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Okay
August 9, 2018

I was happy with my purchase but upset that it is taking so long to get my table set fixed. I have sent multiple emails regarding this

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. The quickest way is to contact our customer service team directly at 1-800-906-0976 ext 352.

Georgia
1 review
0 helpful votes
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So easy..
August 9, 2018

The process of getting my order was so seamless. And very professional. Damir who is my agent. Talked me through the entire process. So satisfied. Will be ordering more as soon as this is paid off.

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Fast friendly service
August 9, 2018

Fast friendly service, i bought a few things now and everytime the customer service person is very helpful and friendly and i get my stuff in a reasonable time considering where i live. I like the fact we can payout the product anytime no hassle.

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Texas
1 review
0 helpful votes
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Good Service!
August 9, 2018

Television I purchase and computer, MDG has good customer service and quality products. I will recommend this service anytime, never had any issue so far, keep up

Date of experience: August 8, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE