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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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Great sales, customer service, and finance departments. Very helpful and supportive! Would gladly make another purchase when able to.
I had a very good experience with MDG and Victor was awesome, he did a very good job. My item was shipped and I received it without any problems. Thank you MDG.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
They do a verification I get verified they take the Down payment and how my item is on hold and can't get in touch with my rep. Wtf
Thank you for your review. A Customer Service ticket ( 2325479) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I was afraid to try to begin with but glad I did. The customer service is wonderful and I couldn't be happier
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I have been dealing MDG for years, The service is impeccable. As a long time customer, I think some clients should be recognized as a loyal customer get rewards or bouns discount,
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Livraison rapide mais le site web a besoin d'une mise a jour. Bon service la représentante a été courtoise
Merci pour votre avis.
I will buy more from MDG, I recommend everyone to buy from MDG thanks. Hello everyone out buy from MDG.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
The purchase process is too much. Go online and do credit report, back online to make purchase, wait for first payment to be withdrawn from bank account, get a copy of that and forward to mdg, call mdg to advice payment has come out and copy has been forwarded, wait for mdg to call and verify payment plan... does it have to be so much? The payment process at the start should be eliminated.
Hello,
We ask customers to go through different steps to make sure they understand how the financing works and for security purposes.We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.
Not impressed that i have to Start paying for a product that i have not received yet and i have no idea whem it will arrive. Due to the freight company not delivering to my area.
Thank you for your review. A Customer Service ticket (2314991) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
It was a good service. It was very very good serves. I would like when i get my tv and how fast i get it, when i get my tv, it be sent by a ups
Thank you for your review, we appreciate the feedback.
Took 5-10 minutes and i chose what day my monthly payments would be. Even will a 2 year payment plan, the payments are reasonable
Thank you for your feedback, we are happy to hear you had a great experience.
Awesome experience with MDG and its employees. I was so satisfied that I referred a few customers to them and they were as happy as I was with their service.
Thanks, guys! It's really appreciated!
Thank you for your review, we are delighted to hear.
Everything went well, shipping was fast.
I wish someone would tell me what the game was in advance but everything else was great
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
You can always confirm the game with your personal account assistant.
I took too long to get the TV. Downpayment on 8 Aug. Order sat in Mississauga for 4 days, then on to Ottawa for another 6 days. Finally got it on 22 August.
Thank you for your review. A Customer Service ticket ( 2310631) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Still waiting on package. Overall process takes almost a month. Still need to wait till next week for my order. Going to be over 10 days till i receive my order since it was shippped.
Thank you for your review. A Customer Service ticket ( 2305347) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I am so happy with my new computer... and how they treat me for a smooth transaction. I'll buy always. Again Thank You! MDG.
Thank you for your review, we appreciate the feedback.
Process is way too lengthy. I was able to get cash loans quicker than the mdg process. Good product tho. Instructions with product were only okay. But nice way to help credit.
Thank you for your review, we appreciate the feedback.
We ask customer to complete different steps to ensure security.
I purchased a 4k tv and a switch and ps4 slim. The customer service was great, however I wish a ps4 pro was available, the slim doesnt do 4k gaming.
I happy I found them just waiting on my items but overall it was great. Also great low bi weekly payments
Thank you for your feedback, we are happy to hear you had a great experience.
I purchased the laptop/PS3 bundle. The PS3 was advertised as FREE. I found the laptop for significantly less and they refused to price match. They said:
They don't honour "rollback" pricing - even though this is NOT sale pricing with Walmart!
The pricing prior to the "rollback" was still less and would not match
They said the item HAD to be a bundle as well - even though that was an MDG offer - so obviously it wouldn't be offered somewhere else. AND the PS3 was supposed to be "free". The laptop alone was STILL priced at regular pricing even though I showed them lower.
In my opinion they did not meet their price match guarantee as advertised.
Thank you for your review. A Customer Service ticket (2312302) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.